Mercedes-Benz for Sale in San Jose, CA

Staff didn't seem to know how to check in a car on early bird drop off. We filled in online appointment with what we wanted and a form and they still didn't seem to know what to do.

Great experience with deciding on the right car and purchasing method for my situation. Lots of description of the vehicles in stock. Excellent service overall.

Most reason I bought this car from AutoNation is the saleslady Jorainna Yao. She is really patient and helpful. I would also referred my friend to buy a Mercedes 2020/2019 GLE amg 43 next year to her. Also the car is beautiful ! Easy to handle and control. Very comfortable for a tall guy.

I want to thank Sandra. She was very honest, and hard working to help me get the vehicle that 'I' wanted. She made it happen. Thank you once again Sandra and thank u United imports.

The most frustrating thing was spending 2 hours at Mercedes Dealer which is involved waiting for Service Advisor and getting loaner car.

I flew in from Phoenix az to purchase my 2015 BMW X4. Comparably equipped X4's in Arizona are $3000 more than United Imports price. But none had the color combination I wanted anyway. United did. Isaac knew the vehicle inside and out and didn't pressure me to buy. Transaction was smooth and quick and I was on my way back to Phoenix before the sun set. Btw, they have sooooooo many very nice pre owned vehicles. If cars are your weakness, stay away ��. You will want to buy something.

Dealer is verify helpful from the start of finding the new car till purchasing. And he keeps in touch how thing goes after getting car like explaining how to get the service schedule and done.

Search in internet and purchase more convenience at dealership. Seems like there was an honest sale on a used car with reasonable price.

Great service Very friendly also help me get extra key fob Made arrangements with the dealer to get a new fob for my Lexus

Buying a car from them was quite smooth. They had many variations of the model I was looking for and were quite willing to show me every one they had in stock. They had posted sale prices online for some of the cars they had in stock but discounted others which were advertised at a higher price. Negotiations for the price were fairly quick. When signing the paperwork, there was the typical sales speech to sell me additional services but when I said I was not interested the sales talk stopped. I had bought a different BMW from another dealer 5 years earlier. That dealer's service department gave me quite poor service. I often had to take my car back to them right after they serviced it. I checked online reviews and found Stevens Creek BMW seemed to have the best reputation. I had bought parts from the Stevens Creek BMW parts department and was quite satisfied with the experience. I was seriously considering switching from BMW to Mercedes Benz but my experience with and the reputation of Stevens Creek BMW were enough keep me interested in a new BMW even though I have had excellent service provided for my old Mercedes by a nearby dealer.

OMG, the nicest cars for such amazing prices. They seriously pass the savings on to their customers; just look at their pricing. Love them! Thanks Sam and Will!

No haggle pricing, knowledgeable sales staff and great inventory. The Salesperson was energetic and helpful to find me the right car.

Selection of cars for the most part is good, however a close up of inventory, not so good. Detailer was not even qualified to detail cars, lazy, slow and not interested.

Jerrod was top notch, easy from the time I emailed to ask about the car. He was up front and made the process smooth. The longest part is signing paperwork, other than that it was great.

Took in my 2015 AMG E63 for an engine ticking sound. Their techs conducted a full analysis and concluded that the engine should be replaced. They generated a detailed justification in an authorization request to the manufacturer's rep for the new engine. The rep authorized it! I am very happy that MB stood behind their product to this level. Car was received with no issues and in a timely manner considering the extent of work done. Charlie Fish is the best Service Advisor around!

I truly want to thank you from the bottom of my heart to Ron Reyes I had an absolute amazing experience with him every single time I have taken my vehicle they???re also with another advisor Payam peikazi these two advisers Are absolutely amazing worth the experience of going and taking your vehicle and they both take care of the customer right when you reach there until their customers vehicles ready for pick up I absolutely love this dealership I believe Fremont Mercedes is the top Mercedes dealership in California I have every time I came in there and left me with an amazing experience I want to thank Mercedes for having such service advisors

It was a delight to deal with the team at Fletcher Joens. Joey the sales person was great to work with, Obaid in finance department a true professional. Special thanks to Ray Wahab, general sales manager, for his care and accommodations.

Fame was really patient and very helpful to me. He answered all my questionz and stayed later than the office hours to help me. A++ I am very grateful for his help

My assigned advisor was not in on Saturday morning. Ron took over my appointment for a scheduled A1 maintenance. I had him taking a second look on another warning message and he informed me later that it would take longer to have a complete diagnostic. The wire harness was out of stock and he arranged a loaner car for me. He kept me informed during the whole process. Thank you.

I got my first car through Marvin Ledesma, and I can???t praise him highly enough, I feel I was so lucky to have found him. He is a very knowledgeable, trustworthy, experienced car sales manager at Fletcher Jones Motorcars, he gave me thorough advice, helped me find the right car, and guided me at every step to get my dream car, the whole experience of his professional, dedicated and superior customer service was so incredible, and actually he deserves 6 stars.