Used Mercedes-Benz SUVs for sale near Springfield, VA

This was my first time at this dealership for service and I must say 5 start service! Tonny Wambugu My Service Advisor was great and very knowledgeable about the service that was due and assisted me with the process. I will definitely recommend this Mercedes dealership to anyone who is looking to get their vehicle serviced!!

Very smooth drive ! Definitely makes you feel like your in total control comfortably as well as confidently! I had downsized from a Jeep Grand Cherokee Limited edition, & I’m not disappointed at all ! The handle on this vehicle is amazing! It really makes you feel safe while driving! My first Mercedes & now I plan to definitely remain a loyal consumer! Amazingly pleased!

Great experience! Bought a beautiful car and they were very patient with my questions. Beautiful Mercedes , fair price Bob spent time reviewing car features. Loved meeting Duke ( Frenchie) and Liat. Overall, great experience with little pressure!

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

Candace was very professional and provided great communication during my service. Thank you Candace for your attentiveness.

I have a 2019 GLE 43 AMG version. At roughly 45,000 miles, the car started making an intermittent rubbing sound when shifting through 1-3 gears under a slight load. Took it to the dealership. They hear the noise but cannot locate it. Power train Engineering is involved but simply said they knew of no issues. The problem has not been resolved. Has anyone else had a similar issue??

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

nice car and no to expensive, comfortable, I can't explain how I like my new Mercedes Benz GLC 300 . My last car was very good , ut my new OMG......

Great customer service will recommend to others!! Look forward to doing business in te future

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Shout out to Genesis for helping us get our dream car , she was very honest , helpful , charismatic ! Anyone will like to buy a Car from her , and she did every single think to make sure my car was clean and in good condition . Also I love my car very comfortable.

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

Everytime I come to this dealership weather to purchase a vehicle or receive service, I am treated like a Queen! WOW, amazing. They do quick amd accurate work! Thank you very much, very grateful ??

The Mercedes Benz GLE 350 is by far the best luxury SUV we have ever owned. I truly can't praise it enough. I honestly didn't need to take it out on the road to be convinced, I was still in the parking lot and knew I wasn't leaving without this vehicle. The interior ambient lighting and the personal welcome message when I get in is 2 of my favorite features of this vehicle. Also love that we can program the seat adjustments too, no more having to adjust the seat back to where I need after my husband drives it, just hit a button and my seat is back on the position I need. And I have never drove anything that drives this smooth!!

Service was experiential,Professional and knowledgeable Everyone from the front desk attendants, to the service representatives had great customer service support. They answered every question presented to them with accuracy. They also provided solutions if needed.

This is our second GLC 300. We love the size and features for our needs (two people). Good mileage 27-29+ around town, 30-32 highway. Smooth ride, easy handling, and I think, nice styling. Newer models have larger screen and are more electronically controlled from the screen. Fields of Orange Park, Fl. has great Service, not cheap, "Mercedes" nuff said, but they will take care of you.

I was recommended to see Mr.Bob Maxwell and now I see why! Bob was outstanding. Knowledgeable, timely and most of all the price was right! I’m now recommending anyone in the area to go see Bob Maxwell at elite auto brokers!

Best Mercedes I have ever owned. Accept for normal maintenance the car has never had a service call. The Brigstone tires that came with the were terrible. Only got 20,000 miles out of them.

I had a great buying experience. My salesman, Paul was wonderful and the finance department was great as well. Definitely recommend Mercedes of Arlington

I had a great experience at Eastern Motors today. Jason was very helpful and helped me find my dream car.

It is a wonderful car. The interior is exceptional and the technology is state of the art. The drive is the best I have experienced in any car I have driven. Had the car for a short time and zero issues or problems. Overall a super luxury SUV. For the extra money and given the cost of new cars, the MB GLE 350 is worth the extra expense.

Great service and value for the money. Took my car in for scheduled service and was happy with the service received. Great customer service reps..

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

Glenda was good along with Jordan the manager.Nice sales and service. Thanks glenda bradley

This car is amazing. I have the amg night package on it which looks incredibly sleek and sporty. It drives like a dream and is easily the best comfort along with its maneuverability. Overall would 100% recommend this car for any category of driver.

Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.

Best car I’ve ever owned , very comfortable and smooth ride , great on gas . Also as long you do the proper maintenance the car will last you , had for for 3 years no problems whatsoever. Also very spacious for size. So i definitely recommend this car to family friends or whoever looking for a nice car.

I was please to have been added to asap appointment to get a auxiliary battery at a short time schedule /appointment which was needed to be replaced within a week.

This is my first experience with Jaguar and it could not have been better. Because of my preferred options, I had to order my vehicle. My sales representative, Gavin, guided me through the entire process and kept me updated on the order. Upon delivery, the professional staff made the process a very smooth and personable. The showroom and lounge are very comfortable. In summery, the service offered at this dealership is excellent. If you are looking a Jaguar, please see Gavin. You will not be disappointed.

I had an awesome experience dealing with Mercedes Benz of Tysons Corner. This was the best car purchase experience I have had. The sales person Trivian Anand is such a great customer advocate. The manager, Pascuale, bent over backwards to accomodate me. The finance manager (Sue Kim) was very transparent. Overall it was pure joy to deal with these guys contrary to most other car buying experiences

Yulila was super friendly and helpful. She didn’t pressure us and gave us great info. Super happy with our purchase