Used Mercedes-Benz for Sale in Walnut Creek, CA

Had issues since the get go Water intrusion from the ac unit in roof 2 times Had to replace panel once Damage my son’s chair

We were looking for a specific make and model for our son who had just turned 18 and would be going off to college with it this fall. My husband found one listed online and it was right here in our hometown, Alameda. I went right over and looked at it, and met Alex and Julian, test drove it and bought it. The whole experience of dealing with a used car dealership way exceeded my expectations. They followed through on every one of their offers and promises, and went over the top in making sure we were happy, and still are! Very professional, as well as friendly, and easy to talk to about any concerns. I have already recommended them to several friends. When I need another used car in the future, I'm going straight to Diamond Auto Sales in Alameda.

I brought a used Mercedes Benz for trade-in yesterday in Mercedes Benz of Oakland, and I met Graeme , Parrinello, he was a very professional, polite and knowledgeable gentleman. He knows exactly what I wanted to trade. And he got me approved within 30 minutes, every quick and responsive! I successfully trade in with the 2014 E class which I found it very satisfied. Not only that, he also gave me some free gifts! Since the 2014 isn't ready until next week, he got me a brand new E class as loaner. I really like this guy!!

Was shopping for a used car and had the mot wonderful experience with Claudia in finance ,Ted , who sold me the car of my dreams and everyone at Mercedes of Oakland !! Could not have had an easier or more delightful experience buying a used car!! I am so happy floating along in my E350!!

Walked in with an old car, very low on cash and walked out in a new mercedes on the same day. Great customer service, Graeme is the best. Made everything very easy and convenient. No rush, took my time and found what I wanted. Excellent as 15 on a scale of ten.

Overall good experience with my purchase here. They offered a very fair deal on my dream car with only 2,900 miles. However, I traded in a 2017 sports car and didn't fare so well on that valuation. Despite the numbers game and quite a bit of pressure to come to the dealership, they did what I asked. Friendly and professional sales team who did what they said they would.

Kris was a professional throughout my entire time there. Very helpful. Not pushy at all. Gave very sound advice.

great vehicue great fuel milage great confort and drivability perfect van for a service man like me down side repair are very colstly at dealership...:( other wise would be 5 star

I had a great experience here at Mercedes of Pleasanton the person I dealt there was Kris he was extremely knowledgeable and pleasant to talk to you I didn't feel pushed at all I haven't bought a car yet but I will be returning there

I called MBZ Pleasanton talked to Scott in sales. He got the info I needed in minuets. We were able to strike a great deal and got the car. I recommend working with scott in sales he went above and beyond. My only complaint was the finance side of the deal. Finance had something on my credit that was not mine and even the bank that showed up on my Credit confirmed it was not mine in any way. The finance guy did not care and just said too bad... they still got me an ok rate. I give 5 stars to scott (sales) and Andy (Mrg) but 3 stars to finance. Scott and Andy threw in a year of the difference in payment and took it off the price. Great sales and service!!! I defiantly recommend this dealer and will buy another MBZ from Scott in sales again.

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I have now Idea why this dealer ship is so underrated , this dealership , went way and beyond our expectations , the price and service was right , I was in and out in 45 min buying a new car , I worked with ALi from sales and his manager Sami thank you both .

I am writing this having just turned in a 2016 GLA45 off lease. I write it because it is useful to have history for people considering buying a new one and it is the same gen and guts as the new ones. I has about 22,000 miles on it at turn in. Here are the postives. 1. Style and luxury. I had red cut leather and the styling was always a wow for anyone who rode in it. I like the brushed aluminum, leather dash and red highlights on vents. Nice sporty touch. The air foil on the back stated you had an AMG serious sports car. Good sound system w HK 2. Utility. I put cross bars on top, carried kayaks and occasional pickups from Home Depot while being able to do a local track day. Virtually no sports cars can do that.With winter tires it was fine in the snow. For Colorado this is essential. Performance. Apart from stalling, superb. 32.6 mpg on road trip to Fl and 9mpg on track, lol. That’s amazing with a 375hp engine. I bought this car for the amazing engineering and unique abilities. The minuses: 1. Had a problem randomly stalling after fill ups. It rarely ever did it twice in a row. Dealt with it for all three years, two new purge valves and never solved. 2. Non defeatable stop-start. These are universal now and I can turn it off in my Mini and my company Malibu had better programming. The programming was terrible even rookie in the 2016. It would essentially stall and start when you had to sort of creep out for a turn or something similar. You need to turn it off every time you restart the car. Maybe this is improved in newer cars. 2. Super expensive services. $750 for A service and $1250 for B service on even years. As I was turning it in the service light came on and they will charge you half the cost at lease end. BMW-Mini are free so no worries. It cost me a grand to hand them back the keys and no credits for low mileage and clear mask I put on, etc. It was worth far more than residual value but no slack. 3. Mirrors. You don’t need blind spot electronics if you adjust your side mirrors out but it will not work in this model. The mirrors are too far inside the housing so you need the extra electronics. 4. Dials. The engine setting dial is about 3in from same exact size dial for computer screen. I often grabbed the engine dial accidentally when trying to use computer screen. Fortunately, nothing extreme happens when you change engine settings while driving. Touch screen would solve this or different feeling dial. Overall, great utility, sporty with luxury but high cost of ownership and I never really liked or trusted my dealership or even Mercedes. I will not be back. I am basically neutral on recommending this car to anyone else.