Was looking for a new car for my son and he liked the Subaru BRZ. I made an appointment to come in for a test drive, and left that same day with a new car. There was no pressure to buy like at some dealerships and the salesman was very nice . All in all we had a good experience and would recommend this dealership
I had a great experience here at Mercedes of Pleasanton the person I dealt there was Kris he was extremely knowledgeable and pleasant to talk to you I didn't feel pushed at all I haven't bought a car yet but I will be returning there
My review rating is based on the final outcome of the buying process. I can provide all the details about the process but that would not be relevant to most buyers here. The bottom line is that there were some issues with the car like the leaking front tire & some detailing issues. This should not have happened to a CPO but after a few phone calls to the sales manager and speaking to the GM of the branch, all those issues were fixed. They even helped with additional stuff like nav updates and engine software fix which is not part of the CPO process.
Overall, we are very happy with our car and quite impressed with the post-sale experience at this dealership.
I called MBZ Pleasanton talked to Scott in sales. He got the info I needed in minuets. We were able to strike a great deal and got the car. I recommend working with scott in sales he went above and beyond.
My only complaint was the finance side of the deal. Finance had something on my credit that was not mine and even the bank that showed up on my Credit confirmed it was not mine in any way. The finance guy did not care and just said too bad... they still got me an ok rate. I give 5 stars to scott (sales) and Andy (Mrg) but 3 stars to finance. Scott and Andy threw in a year of the difference in payment and took it off the price. Great sales and service!!!
I defiantly recommend this dealer and will buy another MBZ from Scott in sales again.
Accolades for Max Lofaro
I have just taken delivery of a 2017 550 SL and I am enjoying the car very much.
This is the fourth SL 550 that I have gotten from Mercedes Benz of Marin with the sales representative being Max Lofaro.
I write this to exclaim how pleased I have been with the service provided by Max Lofaro. He is the reason why I have repeatedly leased vehicles through your dealership. His patience, professionalism, diligence, pleasantry, knowledge, attention to detail represent the reasons for my continued patronage at your dealership. I wanted you to know how pleased I have been and to request that you thank him for me.
Very truly yours,
James W. Blackman
by Diana and Richard Shortall from San Anselmo, California
June 3, 2017
We recently leased a MB 2017 B250e electric drive vehicle. Max Lofaro was our sales consultant. We want to congratulate Max for providing us with excellent, honest and unparalleled service, Max knowledge and attention to detail far exceeded our expectations. He provided us with a great product for what we consider a tremendous price. We have bought MB vehicles for sometime and for sure we will go back to him always. We strongly recommend him If you are thinking of leasing or buying a Mercedes.
I was looking for new Mercedes E300 for my wife and came across to work with "Price" internet manager at Mercedes of Marin what a great person, Great customer service, Great deal he made me ..... In simple words, "Price" is the best. Can't think of anything bad. She is very happy.
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