I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
We recently had the pleasure of working with Trey Onkst at Mercedes Benz. Although Trey had only recently transferred to this dealership, his facility with the product, his approach, his patience with us as we made our buying decision was just top notch. He even came and picked up our vehicle at our house to take care of a small scratch that occurred on delivery and brought the vehicle back to us. Very respectful, followed through on everything and was fun to hang around! Thanks, Trey!
Had a very great experience with Kevin Rasul. This dealership had exactly the type of mercedes I was looking for therefore made me a very happy buyer. The car was drove down to me in perfect condition. Kevin was friendly & very knowledgeable when answering all my question. I will come back here again in the future because of the honesty and patience of the sales consultant. I definitely recommend Kevin and this dealership for your next purchase.
My wife and I worked with Danny Baptista. He was extremely helpful. There was no pressure. Everything was explained clearly. The total experience was beyond our expectations. Would definitely Danny and the dealership recommend to anyone interested in a Mercedes
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
This review is for the periodic maintenance with my advisor, Jimmy Ho. Jimmy's team's great. Jimmy has been my go to advisor for the last few 10,000 maintenance services and I will continue to bring my car to him for service in the future. Everything was done on time and I feel that my car runs much smoother after it's been serviced. The shuttle service for drop-off and pick-up is definitely an added benefit. Drivers are polite and the cars are clean.
Autobahn, specifically Juan Dominquez was extremely professional and courteous. He was very helpful, polite, and engaged. I truly appreciate his customer service attitude, especially since I do not receive this type of excellent service from my other dealership for my Porsche (name withheld).
I truly want to thank you from the bottom of my heart to Ron Reyes I had an absolute amazing experience with him every single time I have taken my vehicle they???re also with another advisor Payam peikazi these two advisers Are absolutely amazing worth the experience of going and taking your vehicle and they both take care of the customer right when you reach there until their customers vehicles ready for pick up I absolutely love this dealership I believe Fremont Mercedes is the top Mercedes dealership in California I have every time I came in there and left me with an amazing experience I want to thank Mercedes for having such service advisors
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