This is my first service experience with Mini of The Woodland for changing the break fluid and routin maintenance. To me, a two-hour wait for a routin maintenance is TOO LONG. Is it a standard practice?
Facility is clean and comfortable, but coffee machine is out of the order & snack bar is missing. I have been to other Mini dealerships, and I believe the one in The Woodland can use some improvement on their hospitality.
The best car experience ever. i recommend Minis
by PepoCooperS from Miami FL
January 24, 2019
This car meets all my needs. great handling and very powerful. This 2016 Mini Cooper S has a cool design, everything in leather and premium quality
I needed routine service as well as a recall item repaired. From scheduling the appointment to receiving the car the customer service was tremendous. There were no surprises. The cost and time was as expected and agreed and I was able to wait comfortably while the repairs were done.. The dealership also assessed the entire car and gave me some options about other services I might want. I deferred these to a later date with no pressure from the customer service rep.
THIS IS MY FOURTH MINI. NEVER HAD A PROBLEM
by MICHEL from ALEXANDRIA,VA
December 20, 2018
PERFECT FOR THE CITY, LOVE THE SELF PARKING FEATURE. OUTSTANDING FOR LONG DISTANCE RIDES. AN IDEAL CAR WITH SUPERB PERFORMANCE, ABLE TO ACCOMODATE LARGE AND BULKY
LOADS. OUTSTANDING AND HIGHLY RELIABLE SERVICE FROM PASSPORT MINI Alexandria, VA
Overall service was great. However your loaner car policies need to be reevaluated. They are so not customer friendly, sufficient, or convenient. I struggle to understand how I can notify you 24 hours in advance if my car breaks down umexpectantly.
I love mi Mini
by petunia from phoenix, az
December 4, 2018
I love my mini, drove it for over 5 years and It was a blast! reliable, not a single recall, never failed. Fast to drive, excellent to accelerate and pick up speed in the freeway. Easy handling
Extremely helpful in all respects. The paperwork was somewhat daunting, which is why the Buying Process didn't get a five star review. I'm not sure that all of it was required. Extremely pleased with the floor salesman, Art Bernhardt, who was probably the best salesman I've ever had to deal with. Most of them, I"d like to strangle when I'm done, but Art made the whole experience as pleasant as it could be.
A fun car to drive
by Bob & Suzy from Scottsdale, AZ
January 23, 2019
This is my second car at my winter home in Scottsdale. The Mini is a fun car for getting around town and getting to the golf course.
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