Used MINI Hardtop for sale near Santa Monica, CA

A year ago I bought a new ID buzz and overall, the experience has sucked. This 5 star review is specifically for Francisco in the service department. Since day 1 of owning the brand new ID Buzz, the brakes have been TERRIBLE - squeaking and grinding every time I brake. I had brought the car to the Thousand Oaks dealership and the Woodland Hills dealership multiple times for the issue. I had been told that this is a normal problem, the metals they need to use in CA are going to squeak no matter what they do, the hubcaps were designed poorly so there isn't enough ventilation to remove dust and debris from the brakes, that it is my responsibility to be washing the car more and removing dust and debris on the brakes, and overall my complaints had been 100% dismissed. Finally, I gave up and just decided the car is a xxx and I will have to live with it. I brought the car in for unrelated issues and said nothing about the brakes. After this visit, Francisco brought the brakes up to me, noting how horrible they are, which I said I know, but it seems thats just how the brakes are and will always be. He said absolutely not, that is not normal and can be fixed. He is the ONLY person at VW who has actually CARED. He kept me in the loop of the whole process and completely FIXED the "unfixable" brakes. My brakes don't make a PEEP since he fixed them, they truly have not made a single noise since. I always wanted to love the ID Buzz and now I finally do!! I can't give enough praise to Francisco, it is so refreshing to be helped by someone who actually cares. Victor was also very helpful along the process of getting them fixed. Thank you guys! In my opinion, the only two people at VW (Thousand Oaks and Woodland Hills) that actually deserve a 5/5 review. :)

This car is easy to drive, beautiful color, good on gas, handles well on cornering. Nice price and great tires too. This is my 3rd mini, so I love them!

It was a seamless and great experience for me purchasing my 4th BMW, on top of a great service dept. I have had a great experience with the maintenance dept as well! thanks again Antonio

The sales staff at Century West BMW was helpful in answering my questions about a vehicle I was interested in buying. Although we did not complete a deal, their helpfulness and level of service made my experience with them a pleasant one.

I had a wonderful experinece shopping for a used car at Carmax in Torrance. The entire staf was helpful and kind. The salesman made the process very easy.

It be of no secret that the Germans are behind the production of the MINI Brand. The fit and finish, drive, engineering and even smell are all very much in tune with the Brand's Ownership. The drive and sheer joy one feels from driving one of these products makes you feel like a kid again, playing with their favorite toy after a day of school. There are bigger and more expensive offerings to choose but none have the character or joy of ownership of a MINI.

This car turns heads! I get looks constantly due to the sleek look and the sound of the turbo. Not to mention it comes with a snazzy media player that is easy to use. I will definitely be buying Mini brand again!

I bought my mini there a few years back and got a great price from them on the purchase of my Countryman... no pressure, just honest dealing I continue to rave about the after sales service that South Bay continues to provie me. There is a new Mini Dealer closer to me in Santa Monica but I continue to drive 45 mins each way to SB, it is well worht the extra effort to me. I have never been disappointed with the care that has been extended to me. I need to give recognition to the service manager "Lino"... Even though my car is out warranty he is the main reason that I continue to bring my car to Southbay . He is very professional and always willing to go the extra mile to be certain that things are right for all of his customers...in fact, Lino and the service department will be the reason that when I am ready to purchase another Mini it will be because of the after sales servie etc. If you want a great price on a Mini as well as great service, South Bay in my opinion is the Only Way Best, Ben

Casey (Manager) walked me through the process and made my purchase the easiest one I have ever experience. A truly zero haggle and zero pressure sale. Casey was very knowledgeable about the product and didn't try to sell me anything I did not need. Thanks guys keep up the good work!

They were very responsive although a deal was not made. Tony was good to work with.

Bought it new. Hard to tell that it's almost 8yrs old. Third Mini, first automatic. Very nimble and good acceleration. Love the heads up display and love love the power folding mirrors and side driver visor. Seats are very comfortable and have an extension for longer legs available. Haven't been able to figure out how to delete older phones from the bluetooth or unwanted addresses from the nav system tho. Biggest drawback for me is that the nearest dealer is 1.5 hrs away. But they do offer a valet service to pick up the car if scheduled in advance. It's not the most inexpensive to repair but what vehicle is nowadays.

One thing I will say the price on the vehicle is set there is no wiggle room they are already priced low, I agree. What got me was no one was pushing me to buy the guy Alec who helped me take it out for a spin was freaking awesome and showed me some cool features. Antonio the sales rep got me a mind blower 2.49 financing I was sold.

Helpful, resourceful and gracious staff who definitely go the “extra mile,” to make the deal work for the client.

I had a recall, took opportunity to change oil and tire rotation. Not problem in getting done. Professional service

This is a fun car and a nice drive, would recommend for anyone looking to buy a newer car on the market. Looks great and drives great.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

I bought a 2020 Oxford edition to replace my 2013 Cooper S. Seems heavy and slow, but probably better to slow me down and saved a lot of money!

Traded in my Tesla Model X for 2020 defender! couple days ago sals from the dealership called about the newly arrived defender,Perfect for someone like me who loves off-roading hiking in summer and skiing in winter.Best customer services, fast efficient experience better than any other dealers I encountered with! Got my loan and paper work done into the same day! Wanted to Recommend this place to everyone

The car is perfect for me as my needs are such that I am the only driver. It handles beautifully, and has a lot pf spunk

I had an amazing experience with the service department at Universal Mitsubishi! My car was towed in for repairs, and Paul, the service advisor, went above and beyond to make sure everything was taken care of properly. He was professional, communicative, and truly cared about getting my car fixed the right way under warranty. The entire process was smooth, and I really appreciate the excellent customer service. Highly recommend Universal Mitsubishi's service team--especially Paul--for their outstanding support!

I love vehicle, must have a small car in the family, you won’t go wrong with mini, plus it’s a great little car. Got mini on a great value for it mile and no damage or accident report.

Vic was super patient in the process of help my me narrow down my choices. End to end exploitation of options, finding the perfect fit etc. he?s the best.

The Mini Cooper is the most fun, stylish, and dependable car I have ever owned. It feels safe, it is fun to drive, and gets great gas mileage.

I love my Mini Cooper! 2013 base although base model very similar S same engine Dual sunroof on border diagnostics keyless entry 100 hundred secrets ! I’ve found most.! I haven’t up graded much I don’t buy rims. I don’t like silver. I Don’t like it doesn’t have hot cold gadge oh, you can check it on your diagnostics while driving. It does have child safety locks. Someone says it doesn’t it does as a matter fact you can set the exactly the way you want

The sales representative, Chris, was very friendly and willing to listen to what my priorities were when looking for a new car. He also helped negotiate a purchase price that was fair and reasonable. Thank you!

Great customer service All sorts of free treats Provided a loaner Seamless process Friendly people

The team was extremely helpful and quick! Tiffany took excellent care of my service needs even when I showed up 10mins before close.