I found a BMW that checked off the majority of the features I was looking for, but it was 4 hours south. I reached out to verify the availability and John Romell was the first person to respond to me. John was sure fast to respond to any of my email questions and we talked on the phone to arrange for the sale and delivery. John was very helpful in making the process smooth and pain free.
Bought what appears to be a very nice used vehicle. Jon Kelley was our salesman and he did everything he promised and was not afraid to do whatever he said he would do. No pressure what-so-ever. Everything was done in a timely fashion and ready for my signature! One of the best salesmen I have ever encountered. Definitely recommend him. Will go back to him when in need of another car. Very impressive dealership.
Victor was amazing no pressure no gimmicks and I got what I asked for didn't try to convince me to buy a new car or anything outside my budget Its the best experience I've ever had Very honest and upfront I honestly couldn't believe it
I just purchased a BMW . I was treated with such respect and a unrushed purchase. The people that I dealt with are polite and pulled off my Miracle Approval. I am honestly recommending anyone looking for a vehicle to stop in to check out their inventory. Thank You Guys !
JoshLauderback was courteous and highly professional. He's very knowledgeable and explained everything well. He handled the paperwork quickly and got me on the road the same day. I heartily recommend him!
We had a fantastic experience at this Mini Cooper dealership. Super sales team ***
#ryanmoore ^^^extremely helpful finding the exact car we wanted. Pricing was on the level and very reasonable. If you are looking for a fabulously HIP car^^^this is the dealership to visit.
Principal of DBG PR ~ Publicity, Events, Marketing
by Diana Greenberg from Brecksville, OH
December 5, 2017
I am so proud and happy to now be part of the MINI family. Many thanks to Chris Giermann as he was terrific and throughout my test driving and decision making process. He's very informative and helpful.
I had been driving Saabs for over 30 years-and since they don't make them anymore and I needed a new car, I decided that Mini was going to be my next car due to it's unique look and attitude. I stopped in, and Ryan showed me around, took a test drive, and we made a great deal!! --Thanks Ryan
My husband and I sent in a request for info and we were fortunate enough to have Emily call us back. We made an appointment for that day and drove off the lot with our new '17 Mini Cooper convertible that evening!! She was knowledgeable, fun and easy to work with, and full of spunk! She kept what is by nature a lengthy process both entertaining and exciting. Even though it was a busy day - lots of shoppers showing up from the auto show - we felt the benefit of her full attention. She made our buying process feel special and made sure we were well taken care of the whole time. If you're looking for a pressure-free shopping experience with someone who both knows her stuff and cares about her customers, then Emily's your girl!!
Had a wonderful and smooth experience finding and customizing my 2017 Countyman. Emily was fantastic to work with, very accommodating and easy to talk to. I highly recommend this Mini dealership. The General manager Chris, the Finance Manager Tom, and Emily who facilitated the sale were great!
I want thank my salesman Tone for everything. He tried to put me into a new Toyota, but the timing wasn't right. Cause a lot of things have change int eh past few years. So I told Tone that i will hold off for now on getting a new Toyota. And he was very understandable about my decision. So I bought out my lease and I will see him in a few years when things have changed. Thanks for everything Tone. And tell Ryan thanks again for all his help.
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