Great communication, attention to detail, and understanding of what I was looking for. I never felt pressured to by and would highly recommend this dealership and also working with Gabriela.
by James West from Chapel Hill
January 1, 2019
No truck in its price range even comes close. Rock solid and good looking. These guys can definitely build SUV's and this one is no different. In fact, the Mitsu Montero (full size) is probably the best Vehicle ever produced. Sorry Landcruiser, we still love you too.
Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to see him so he could go over the car with him and help him set up his phone.
Rvr is way more better that outlander
by Bj from Canada
October 26, 2018
Theres a lot of issue on my Outlander especially during winter time. I owned an rvr before as mu first car but never had any issue even once.
I loved my car. Was planning on keeping it for a few more years then buying a new one. Out of the blue, the transmission just stop working. Took it a garage and they said the transmission was bad. No wheres in the owners book does it say to change the transmission fluid. Also, has been serviced at a Mitsubishi dealer. Called the same Mitsubishi dealer and they said a new transmission cost about $6,800 and installed would be around $8,500, but the transmission is backed order for 6 months. Also, no after transmission or parts to rebuild it. I was hoping to give this car to my son and we where going to buy a brand new Mitsubishi Outlander. No one in our family will ever a Mitsubishi again.
It was the salesman that not only sold me my truck but sold the dealership also !!!!! Both the Sales Manager and Chris LeBlanc were helpful with this sale
by Not a fan from Medina, ohio
December 26, 2018
Reliable. Love that I have three rows. Very uncomfortable though. Exterior and interior scratch easy. Seems cheaply made. Like the amount of features but people on the other end of Bluetooth phone calls always say they can’t hear or understand me. Lastly car does not hold value at all.
I was looking for a Subaru Forester to replace my 10 year old vehicle and chose Autofair for the close proximity to where I live. I was greeted by Serg Orlov when I arrived and he asked what he could help me with. I told him I wanted a new Forester and that I had researched the car models and options and knew what I wanted. I told him I wanted to drive one first and go to my home to ensure it fit in my garage which he happily obliged. Once we returned we went over all the packages of options and he searched for what I wanted. I wanted a blue one and that was nonnegotiable. I knew that meant I may have to alter my options to suit their inventory and I was fine with that because a few items I had not decided on. We found a few and I chose the one that best suited my needs. I was able to get the car I wanted in the color I wanted and got it for a price I felt comfortable with. Serg was very nice to work with. He answered my questions and worked with me to find me the car I wanted. I would recommend the dealership and Serg. I was happy to not have to go around to other dealerships to find what I wanted. Everyone we worked with there was helpful and they seemed like a family that worked well together. I look forward to dealing with them for my service needs. After being a 5 time Saturn owner I was not looking forward to having to negotiate to get what I wanted (at Saturn everyone paid the same price for the same car and options so buying was easy and less stressful). Serg made it a wonderful buying experience.
Love my Outlander!
by BMJ from St. Paul, MN
December 20, 2018
I previously owned an Outlander Sport, but needed a bit more room. The Outlander offers that additional room I needed and then some with awesome features like Apple Car Play.
Easiest dealer experience I have ever had buying a car. Quick and easy process.
Very poor quality of car nowadays
by Zanis Bacans from Riga
July 19, 2018
I have 130 000 km driven and I have had so many unexpected problems - engine, turbine, LED lights, climate control, cruise control etc. Ok, big part covered by guaranty but it is unbelieveble how poor is the overal quality of car compare to previous Mitsu Outlander
I must say I was VERY impressed with receiving such a fast response to my inquiry. The sales manager pleasantly responded, even though it was after hours and on a Sunday no less! He answered all of my questions. Dan
First Mitusbishi I've Owed
by Sriv915 from Merrick, NY
November 12, 2018
This car is awesome. Very comfortable to drive and does well on gas mileage. It seats 7 but isn't a big car like some others. I am very pleased.
I love everything about this SUV. It’s great on gas. It hug the road and rides so smooth. It had so much more room than I expected. It everything I wanted and didn’t know it. Plus the price is unbelievable.
I was hesitant about going to Honda Gallery after reading all the bad reviews on yelp, but I made an appointment with Tina to see the 2011 CRV advertised so I decided to go. Erick Joseph was the salesman I dealt with and he was wonderful. He could sense my ambivalence from the start, and although I kept asking him the same questions over and over he remained extremely patient and continued to go over everything with me until I was satisfied. I would highly recommend him to anyone looking to buy a car.
by OSVALDO SPORT FAN from YABUCOA
December 4, 2018
COMPARE WITH OTHERS VEHICLE IS EXCELLENT FOR MY HUSBAND AND FAMILY INTERIORS VERY COMFORTABLE . FOR ALL ROADS IS VERY CONVENIENCE AND ECONOMY IN GASOLINE.
This was by far the best car buying experience that we have ever had. David Moretti was very accommodating and had a great attention to the small but important details. He was very personable and certainly made us feel like we were talking with an old friend. We would highly recommend David and all of the Michaud TEAM to any perspective car buyers. (In fact, we have already referred him to our daughter and son-in-law!)
EXTREMELY SAFE. COMFORTABLE, DRIVES EXCELLENTLY,
by AMMOLI from COWICHE, WA
January 11, 2019
FIRST ONE WAS T-BONED AND FLIPPED TO ROOF 3 DAYS BEFORE FIRST PAYMENT DUE. NOT A SCRATCH, BRUISE, NOTHING HURT! HAD GAP INSURANCE, GOT REPLACEMENT 4 DAYS LATER. HANDLES GREAT, V6 HAS VERY GOOD POWER, VERY COMFORTABLE, AMAZING LEG ROOM FOR MIDDLE ROW.
I went up to Michaud Mitsubishi to look st a couple used trucks they had on the lot.when I got there Bart came out I told him what I was interested in. He was very helpful got the keys to the trucks. We went for a ride in each of them, he was very pleasant and helpful telling me about the trucks.i decided to buy one the whole experience from start to finish was excellent. No pressure at all ,I recommend this dealer
Great SUV for the price
by Ted from Pueblo, CO
January 6, 2019
Bought my wife a 2018 Outlander ES, we both love it. It's comfortable with great gas mileage. The AWD was really good the one time we've taken it out on muddy roads, it's also been great in the snow. Acceleration isn't great but it's adequate and it'll go 90+mph on the interstate if you're not paying attention. Liked my wife's enough that I bought myself a 2018 SEL. It's really nice, the leather seats aren't as comfortable as the cloth ones in my wife's outlander. For the price, we paid less than $23k for each, they are great little SUVs. It's also been nice to have the third row for our kids friends and cousins.
Bart was great, and the whole team Michaud provided the best experience I've ever had buying a car; I would recommend them to anyone looking for a new or used car.
BEST CAR WE HAVE EVER OWNED!
by Missionary Man from SANFORD
January 3, 2019
This car meets all of our needs and then some. We are empty nesters but when the grandkids come we have pleanty of extra seating in the back including two pop up seats in the back. They sure pack a lot into a small vehicle. Very very pleased.
Dave was very knowledgable about all the vehicles. He didn't pressure me at all and he was a very affable person which made the whole experience better and made me feel more comfortable. I would recommend him to anyone and everyone. Dave can't come recommended high enough.
Nice vehicle only missing a few bells and whistles
by Wallym from Bracey Virginia
January 3, 2019
I had a Mitsubishi Galant previously had 217 thousand miles. That was a reliable car so I decided to stay with Mitsubishi. Like The Outlander comfortable ride easy to get in and out of. Has almost all the bells and whistles you'd want.
Dave was very informative about the vehicles he showed me and was overall very pleasant and polite. I did not feel pushed in any way to make a decision, but still did because he helped me find what I was looking for in terms of features and price. There unfortunately was a long wait for the finances though, which is the only real negative I can think of. Overall, it was a pleasant experience and I am happy with my decision.
I LOVE this car
by J1lly from Racine, WI
November 30, 2018
I was looking for a reliable SUV that was big enough to haul all my camping gear but small enough to be a city car. This one fits the bill perfectly.
Amazing experience. I'd recommend anyone looking for a car to try CarMax first...
There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars.
Put it this way, it was great enough experience for me to come online and leave reviews all over!
Great SUV, not too big & not too small.
by PHXAZ from Phoenix, AZ
January 3, 2019
I’m 6’03” and had plenty of leg room for my frame. It has plenty of cargo space with the ease that the seats fold down. It handled well and is an ease to park.
Very positive experience Dave and Rick were great. Everything went well financing and car was ready in a timely way. Dave was very good with follow thru All good.
I wanted a solid reliable car, and I got more!
by Outlander, fan from Forest Lake
January 1, 2019
I bought my Outlander after being ignored by the competitors and I am so glad that they treated me bad. I made my purchase at White Bear Mitsubishi and they have done nothing but make owning this car a dream! For the 2017 Prom season my son used my Outlander due to the blizzard that showed for the big day. He spent the day pulling his friends out of the ditch and getting them unstuck. The Outlander carried on like it didn't care about the snow at all. Forward to 2018 and we used the Outlander for backpacking, and hunting season. We were in areas that others had to be pulled out of and the Outlander walked through it again like there was no issue. This car just keeps going without any issues. currently I have 35000 miles on this car without a single issue.
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