Zach Alicea was incredible! He was very personable and attentive to my vehicle needs. Zach is also very knowledgeable and reliable, I highly recommend him! Shelley was also a huge help. I can’t wait to go back for all of my future vehicles.
I never thought I would walk out with a new vehicle. Mark really made sure I was comfortable and explained everything to me about my purchase. I would definitely recommend Mark to my friends and family when buying an vehicle. I will also continue to work with Mark when its time for me to upgrade. Thanks Mark for your exceptional service and also Monique who was also a great help.
The staff was extremely helpful and knowledgeable! Also they were no pushy about anything. They were all about what I was interested in shopping for! The website was a great tool for shopping ahead of time and Dan the internet sales rep had my car ready for a test drive when I got there! I would recommend this dealership to anyone!
This was not my first experience at a car dealership and I can confidently say, without a doubt, this was m best experience ever. The sales representative I was with was exceptionally helpful and kind as I was shown around the lot. The test drive was nice and the route they have gives you a nice variety of environments to test the vehicle out on. Payment was a breeze and by the time I left I felt as though I knew everyone there. Best lot out on the automile!
I had heard good things about this lot so I drove across the state to check out an advertised vehicle i was interested in. I generally will not buy a car from a high-pressure dealer or someone who insults your intelligence with sales tactics. These folks appeared honest, straightforward and treated me fairly. The location is kind of off-putting but I recommend this place.
My mother, who is 91, decided she wants one last car in her life and chose a Kia Soul. The sales agent - Brian Boswell - was a perfect fit for my mother, answered all of her questions, and alleviated all of her anxieties. She even leased the car which I never imagined she would want to do. Thanks Brian.
I cannot speak highly enough for the attitudes, quality, and experience that my wife and I received at Michael Ray. The car was exactly how the pictures showed it to be, they were generous with letting us drive it around for as long as we wanted, and gave us a very generous trade-in credit for our car. We didn't know if we'd be buying a car that day, but we were thrilled to drive one of their vehicles home. We expressed concerns about one small issue with the car at time of purchase and they happily sent us over to a local mechanic's store to resolve the issue as part of the purchase price. That company was equally as professional and skilled and the whole experience made us feel like we were well taken care of. I would 100% recommend this company to my friends whenever they are in the market for a used vehicle. It's been....3? 4? weeks now since purchase, my wife loves driving it, and it hasn't spontaneously blown up or fallen apart on the road or made me think for one minute that the car is anything less than a stable and comfortable vehicle. Erin and I are very satisfied! Thanks Art!
Bought what appears to be a very nice used vehicle. Jon Kelley was our salesman and he did everything he promised and was not afraid to do whatever he said he would do. No pressure what-so-ever. Everything was done in a timely fashion and ready for my signature! One of the best salesmen I have ever encountered. Definitely recommend him. Will go back to him when in need of another car. Very impressive dealership.
Victor was amazing no pressure no gimmicks and I got what I asked for didn't try to convince me to buy a new car or anything outside my budget Its the best experience I've ever had Very honest and upfront I honestly couldn't believe it
Purchaed 2 new cars within 3 months from Sunnyside
by Patricia K from Strongsville Oh
January 7, 2018
We purchased 2 new cars within 3 months. We are very pleased with both cars. We rate everything as Excellent. Both times we had Jon Kelly as our salesman. He answered all our questions and explained everything to us that we needed to know. Patricia K
Received a recall notice; called Service Dept. and spoke with Dan. He said to bring car in anytime and he would take care of it. Did so and was in and out in less than 1/2 hr. Service has never been an issue and Dan has always been extremely helpful and courteous.
The car buying process was easy. Carl had helped us with a test drive a couple of months ago. When we decided to buy a honda, we made sure to make an appointment with Carl. He was very helpful and nice to work with on our visits.
Sunnyside Mitsubishi Sales Professional Sean Pontikos was extremely helpful recently when responding A.S.A.P. to my numerous emails and phone calls requesting information regarding a new 2017 Outlander Sport posted on the Sunnyside Mitsubishi, Middleburg Heights, Ohio website, before meeting personally at the dealership.
Our correspondence included as much information as Sean was able to provide regarding the “out the door” cost for the new 2017 Outlander Sport we were interested in purchasing, not including the trade-in value of our Mitsubishi Outlander.
We met with Sean at Sunnyside Mitsubishi to test drive the 2017 Outlander Sport which we had been discussing while our Outlander was being appraised.
After the trade-in value for our Outlander was determined, Sean Pontikos presented us with a personalized quote, printed on paper, which included every detail regarding the “OTD” (out the door) Total Cash Price for the vehicle.
We have been Sunnyside Mitsubishi customers for several years.
We have owned three Mitsubishi vehicles, one of which was purchased at Sunnyside Mitsubishi. All three vehicles have been serviced at Sunnyside Mitsubishi.
Sean Pontikos and everyone with whom we have interfaced at Sunnyside regarding vehicle purchases and service have been knowledgeable and professional.
We will recommend Sales Professional Sean Pontikos, and we will continue to recommend Sunnyside Mitsubishi to anyone who mentions that they are considering purchasing a vehicle to us.
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