I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
I LOVE this car
by J1lly from Racine, WI
November 30, 2018
I was looking for a reliable SUV that was big enough to haul all my camping gear but small enough to be a city car. This one fits the bill perfectly.
Good process for buying a car, slow for signing final papers
by JesseHedges from DealerRater.com
December 5, 2018
The process of selecting a car and getting the purchase process started was excellent. However, when it came time to sign the final papers, and we had an appointment, we still had to wait almost an hour. With 2 kids in tow, this was a bit of a frustration.
I love this little suv
by BreeT from Beaumont Texas
December 11, 2018
This suv is a really reliable suv. I have traveled in this vehicle and it gave me no trouble. I love how it drives and the sound system is awesome.
I made an appointment for service and was able to get right in. The waiting room is fantastic. Wireless Wi-Fi is provided as well as a charging station. Additionally, hot cookies, water, coffee, and hot chocolate were also available.
I enjoy it!
by dray13 from Merrimack NH
October 29, 2018
This car is a great ride. It's smooth and fun to drive. It has lots of space and an awesome looking interior. Included 3rd row seating which was an amazing option for a parent of 2. Great car. I'm enjoying it very much. Especially the all wheel drive for winter.
Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
good value for the money
by aurea from chicago, il
January 7, 2019
This car meets our need /purpose of our purchase. It is fuel efficient and easy to maneuver. Interir design is minimal but properly laid out for ease of use.
The buy here pay here program was a silky smooth process. Robert Taddario, Joe Fenoglio, and Tommy Rees were phenomenal in this process. I will be referring anyone to this program at Ray Skillman. Thank you again!!
My kinda car at the right price.
by Twon from Madison, WI
January 3, 2019
I couldn't ask for anything better so much hearsay until I got behind the wheel. Now I own one. The outside design is awesome and the wheels, yep. The inside has what you beed and very comfortable, don't believe go for a test drive!
The employees are all so pleasant. They treat you with a smile and keep you informed of what is going on with your car.
Nice vehicle only missing a few bells and whistles
by Wallym from Bracey Virginia
January 3, 2019
I had a Mitsubishi Galant previously had 217 thousand miles. That was a reliable car so I decided to stay with Mitsubishi. Like The Outlander comfortable ride easy to get in and out of. Has almost all the bells and whistles you'd want.
Michael Sellers is the best auto specialist there is
by Michael_Weiss from DealerRater.com
November 25, 2018
If you go to Ray Skillman???s auto dealership and are looking for a great salesman go talk to Michael Sellers. From the moment we walked under the lot to the moment we bought the truck and drove off the lot Michael was there for us. He had the best attitude of any auto specialist/salesman I???ve ever worked with and I???ve had the pleasure to meet. We got a great trade-in and a great deal on a great truck.thank you Michael I will buy all of my future vehicles from you.
I would buy or lease this model again
by pvqLILQ from Parma OH,
December 26, 2018
This car meets my needs and is reliable. I had another model that held up well when someone rear ended me. I did not get hurt. I feel safe in it.
Great customer service! Pleasant environment and friendly people. All service options were explained to me in detail by Marshall. This made my decision much easier. A dealer is only as good as its service dept.
Great car but trunk space is lacking
by Mom of 2 from Elkton MD
January 12, 2019
I love my Outlander sport, fits me perfect. The only thing I wish it had was more trunk space. When I purchased it I had one an infant and soon became pregnant again. Trunk space isn’t ideal for a car seat convertible stroller unless that’s the only thing you want to put in it. After both children grew up the stroller went away and then the groceries grew and again the space in the trunk lacked even more.
I did end up buying another vehicle before I actually had a chance to visit Ray Skillman, so I only had phone and e-mail contact, but they were very informative and kept in touch with me.
Solid and Comfortable
by Aneal from Wilmington
December 20, 2018
I've looked at a handful of new small SUV hatchback type vehicles and I took a chance on this Outlander, straying from my typical Grand Cherokee style. I've had nothing but a great experience from this vehicle. Has get up and go. Sounds and feels solid. The MPG is exceptional for an SUV. Smooth lines and a classy look. I have the 2018 that I just purchased. One thing I would have liked in the basic model would be auto start or the very least a fob key and not the bulky metal fitted one. If this was standard I'd be 100% satisfied.
The guys were so helpful to me .They were making sure they listening to me on what I could afford and did not stop until they put me with a good car.Thankyou guys so much .The guys who Helped me was -Aaron Aff & Christian Sauvajot.Thankyou young Men again I was made at ease with you.I have been telling everyone about you 2.Merry Christmas to you Both.
by Not a fan from Medina, ohio
December 26, 2018
Reliable. Love that I have three rows. Very uncomfortable though. Exterior and interior scratch easy. Seems cheaply made. Like the amount of features but people on the other end of Bluetooth phone calls always say they can’t hear or understand me. Lastly car does not hold value at all.
Smooth riding comfortable vehicle capable of bad weather driving with very good gas mileage. It's stylish and yet functional for multiple needs.
I like that one can choose different transmission modes depending on the driving conditions.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Small SUV with a lot of bang for the buck!
by Tamra from Macungie
January 7, 2019
Love this car! Handles great; smooth ride. Only is a 4 cylinder so it starts out slow but has a lot more pick up than other 4 cylinders I've had. Interior is comfortable and has all I need (not a lot of bells & whistles but that's not a priority to me). Best part about this car is that it has 4 wheel drive.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Reliable and economical
by Susan from SHERBURNE
December 30, 2018
Great little 4x4 SUV. This car gets me in and out of a steep dirt driveway and lots of Upstate NY backroads. Good acceleration for a 4 cylinder.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
by OSVALDO SPORT FAN from YABUCOA
December 4, 2018
COMPARE WITH OTHERS VEHICLE IS EXCELLENT FOR MY HUSBAND AND FAMILY INTERIORS VERY COMFORTABLE . FOR ALL ROADS IS VERY CONVENIENCE AND ECONOMY IN GASOLINE.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
This Car SIPS Gas!
by Impressed Driver from Phoenix, AZ
January 12, 2019
Amazingly, this car's first tank-full off the lot garnered 37.5mpg! I began a fast and furious city-driving job thereafter and now, after two more fill-ups, it's holding at 34! Never expected such a conservative little engine to provide immediate acceleration power when needed. It's difficult to maintain the speed limit because it just sails! Highly recommend this car if you're looking to save on gas and quick maneuverability in trying situations. Can't wait to try the open road.
A vehicle for me was well needed. Mr. Ralph made sure that I left the lot with a nice vehicle for a reasonable price. Thank you
Drove great in the snow surprisingly
by Tiny car gang from San Antonio, TX
January 12, 2019
This car has a lot of room for its tiny appearance. I cannot believe it got us through the snowy mountains in AZ up and down slush and ice with no issues.
Has better performance in the cold weather, CVT transmissions rarely do well in the heat from what Ive found with the last two vehicles I have had.
Juan Is Very Help And Very Professional. He Is The Best And Honest. Highly Highly Recommend Everyone To Go See Juan When You Are Looking To Purchase A Vehicle. SUPER AWESOME EXPERIENCE........ THANK YOU ALOT JUAN. HAPPY CUSTOMER LARRY MURRAY
mediocre at best
by MeganKm from Grande Prairie, AB
December 10, 2018
Spacious, that's about all the good I have on it. I have the 2.4l and has a serious lack of power, gas mileage is subpar, when it is cold outside (-20 or colder) the oil overflows so is a pain in the winter, has good warranty that is another positive however my local dealership/service department is not good to deal with. I think the sport/more powerful model would be a better buy, my fault for cheaping out!
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