The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
My experience at this dealer was very good. Howard was very knowledgeable, professional, and straight forward with all avenues of the sale (no surprises). He helped me set-up my Bluetooth and went through the car (2015 CRV) with me.
Mo was the ultimate professional. He was extremely easy to work with and never during the transaction did I feel pressured. He took his time to understand exactly what we were looking for and at the budget we had in mind. When it came time to close the deal there were no surprises. He made the whole process simple and stress free. He is very knowledgeable of all the features and equipment at every option level. I would highly recommend him to family and friends!
I have nothing but positive things to say about my entire experience with this dealership. I wasn???t expecting to find exactly what I wanted the same day, but Adam helped me find my car after I told him everything I wanted. I absolutely LOVE my new Infiniti. This is my second Infiniti with Competition Infiniti and I will always be coming back. All the staff here are so friendly , as well as not being pushy for you to just get a car for them to get a sale. During the finance part I dealt with Akida, and he was also very knowledgeable. Thank you!
Great car buying experience. Everyone is friendly. What I really liked was their internal communication, everyone made us feel connected. Sales consultant Adolphe is very approachable and personable. Loved his work ethics!
We had a wonderful experience with our Saleman = Josias Maduro. He is a fine salesman and very polite and shows great standards of professionalism. I would highly recommend Josias to my colleagues and friends who are seeking to purchase a vehicle. He has outstanding and Infiniti is fortunate to have a salesman with his qualities working for them.
Amazing Customer Service!!! Thank you WAYNE!!! for all your help!! This dealership was kind, friendly, patient and made me feel very comfortable. I would recommend this dealership to everyone. Eliz Cruz
The warm welcome by Tanya at the customer service desk very inviting. It is truly an example for others to follow. Mr. Jones the sells rep who assisted me worked diligently to ensure I was a happy customer. He left no detail unexplained. Victor the sales manager was also very professional and pleasant. Thank you Rockaway Nissan!
Content and satisfied costomers ,wit no the press.
by Jeff and steve from Farrockaway NewYork
July 7, 2018
First up jeff was great , he had great interactive skills,personality great,he was on point he knew his stuff informitive.for my husband and i we could not have come at a better time,we came 915am on a thrusday,the process he made it smooth sailing.we came in with an old car n left out with a great economical car that fit our profile.jeff was not pushy he gave us room to breath thru this. We got a preowned car for low miledge.at an economical price.we are happy with it.steve the finance manager was great as well he made everything work in every way to finalize everything.we will recomend this dealer and the salesman jeff with finance manager steve to anyone.sometimes you just have to recieve your own experience. But we were satisfied 100%. THANKS JEFF N STEVE WERE ENJOYING OUR NEW CAR
Eli was very easy to work with. He is an excellent car dealer who will not give up, and work with you in giving you the best car price. He worked everything out, so that I can get my car in a timely manner. Excellent personality. Would highly recommend him!!! A+
I've learned the hard way that you have to be willing to walk away if it's not a good deal. After presenting my budget, Steven Jones worked very hard to find me the vehicle that met the specifications I required, as a result, I'm the proud owner of a 2016 Nissan Altima. He refused to give up, and did whatever it took to get me into a car I would be happy with and that still had warranty remaining. If you are going to Rockaway Nissan, look for Steven Jones...He'll make sure you leave happy.
I had a excellent experience at this dealership. Everyone was so friendly. Essa is an amazing person he found what I wanted and made sure I got the car. My brother also bought a car from them and we were overjoyed and we will be back for any other future buying of cars. I highly recommend this dealership.
Nissan City has fully lived up to its advertising claims – and the claims are far from modest. I’ve gotten two new cars from them over the years. I’ve either dealt directly with or met a number of their staff. They are honest, professional, and down to earth. There is no pressure to buy and purchasing is a straight forward and a pleasant experience. They don’t play games with numbers or your head. Their only trickery is to create a return customer out of you. The service department, particularly Service Adviser John, could not be more personable, knowledgeable, or conscientious. He treats you like you drive a Rolls, and the mechanics are the best. Steven Vazquez, now in charge of used vehicles, sold me my first new car and earned my respect for his honesty and integrity. Jonathan Morales assisted me in my most recent purchase of a new car and did a fantastic job. Kudos to management. Quality does not come easily.
Shawn Hutton was my salesman. He took my daughter and I out for a test drive immediately. He gave us all the details of the Nissan Rogue S we were interested in. He even educated us on what a certified vehicle was and all the perks of getting one.
I felt like I was in good hands and although I didn't get the car I will surely return for he was kind and I feel he had my best interested at hand. I have referred friends and family to him.
I went to Nissan City with a specific car/model that I was interested in! They happened to have it on the lot and I took it for a "test drive"! My car salesperson, Shawn Hutton, went "beyond the call of duty"! We went over the financial paperwork, etc. and long story short, I went back the following Saturday to pick up my new 2018 Nissan Rogue SL! Shawn spent almost two hours going over everything in the car and would not let me leave without me feeling comfortable! He is an exceptional salesperson and I would highly recommend him to anyone looking for a Nissan! I have had my car for a short time now and I love everything about it. Most importantly, if I have any questions about the car, I know I can contact Shawn with any questions I might have...he is an asset to Nissan City in Port Chester, NY!
I???ve been going to this dealership ( KOEPPEL NISSAN QUEENS ) for over 20yrs. My experience there have always been Great . Danny Colon my sales guy is always courteous & very knowledgeable , and answers all the questions I had. Danny takes the time to explain all the details on the vehicle even told me things that I didn???t know about the vehicle that I was not aware of. I keep going back to this dealer because I???m treated with respect.
I came here for a new car again for the third time and was not disappointed again. Rajib aj Miah was amazing saved me time he knew I came from Staten Island made everything easy and fast and I got a great deal he knew my budget he explained the car to me.
Excellent customer service from the moment you walk in the dealer till the moment you get approved and the moment you get the call to receive your vehicle. Thank you to Jose for his extravagant service in finding away to get me the vehicle I wanted. In a scale from 1-10 I’ll give a 10+ because of the way your handle the situation and also thanks to the financial team also in helping me get into this vehicle. Thank you very much to the LaSorsa Team for the great service. This dealership has awesome employees. LaSorsa Chevy dealership has a team of sales you can trust and believe in them because they will work with their customers so they can be as happy as I am. God bless the LaSorsa Dealership, God bless all of their employees and God bless Mr.Lasorsa. Once again Jose your an excellent person your are the man bro
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