Greeted by Felix outside of dealership which was a nice first impression in regards to customer service. Friendly and good at building rapport with client. Knowledge of the car could have been better. Car sold itself more less. Went back and forth with price to make sure we paid what we felt was the right price and we felt good about it but did feel undervalued as a customer when the GM came over to immediately suggest ???something that was within our budget???. It wasn???t by any means outside of our budget but the fact that the price they started off with was wrong from the price online is what bothered me when it came to negotiating. Thumbs up for Felix getting us a price we could agree upon and better yet the dream car my fiance has always wanted. I would also like to thank Guy Ghrist on his service as he made us feel great about our purchase and even better hooked us up with the right warranties down the road. Very professional and knowledgeable in his field. Overall good experience and would do business or purchase another car from Ken Ganley Nissan again!
I drove out to Ken Ganley Nissan on Sunday (kids in tow and all) just wanting to test drive and check possibilities with my less than perfect credit. I never dreamed I???d be able to qualify for a practically new beautiful Nissan Rogue with the fun and fancy extras! Bryon and Tony made it happen! I gave them quite the task and they both rose to the challenge to get me in a car I thought was untouchable, AND worked with my budget so I could easily afford it! Their patience with my family and I, and perseverance with the challenge definitely won back a return customer when it???s time to upgrade! I will definitely be back! I highly recommend Bryon and Tony from Ken Ganley Nissan in Medina for anyone looking for a quality car buying experience. Side note: I did check out quite a few car dealerships before finding Bryon and Tony at Ken Ganley Nissan in Medina...I am wondering now why I wasted so much time elsewhere!
Received excellent care during my first visit at Liberty Ford in Brunswick. Craig johnson was very proffessional and took his time answering my questions and the entire staff was friendly. my car is back to normal and i feel comfortable and confident recommending them if you are considering them for your next repair.
In 25 years of buying cars, this was the easiest, most pleasant transaction ever. We were coincidentally in Ohio only a few days after finding the car online, and had limited time. Robert agreed to meet us at 8am on Easter Sunday! The Audi A5 was exactly as pictured online, immaculate, and we drove it off the lot in less than an hour. We're from Florida, but we'll be calling Robert next time we are in the market for a car. Thank you!!
This is a small, family-owned and operated dealership. The gentlemen were friendly and helpful without being pushy. I felt totally at ease. I bought a beautiful car at a good price and felt I was treated fairly and honestly. I would return to them the next time I'm in the market for a car!
by clancy-edwards, charlotte 453 from DealerRater.com
December 4, 2018
Service at North Olmsted Nissan is and has always been very positive. They don???t try to sell you unnecessary service. They are always very helpful to my whole family. They are trustworthy and professional. Appreciate all the members from sales to sevices and all the working parts in between. Thanks!
Al did a good job and was not pushy. I would deal with him again. He was honest and when we pointed out a few items about the car that needed fixed he was not quick to hide them like other dealers we were out.
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
Zach the salesmen was super helpful. Allowed me to take as much time as I need on test drive. Very low pressure place to shop. I genuinely felt he was looking out for me. Very happy with car and services
Spent 2 days, 5 hours total to get myself into a new to me car. I had an idea of what I wanted and AP Moore worked with me and the financing department to get me out of there. Great experience overall!!!
I walked on to the lot at Chevrolet of Wooster wanting to gather information about the new Silverado. I was met by Mr. Book. He was very informative on the models, he showed me exactly what I was looking for and didn't try to sell me anything that I didn't want. The whole experience was 5 STAR! Definately will go back when the need to buy arises.
Really friendly experienced staff with a great attitude.Caring people.Concerned for the customer.The service is excellent, you always know what you are paying for, would highly recommend to others.More than happy to continue servicing and/ or repairing current and future VW vehicles
I have gotten multiple oil changes here, spark plugs, brakes & pads, and transmission fluid over the years. Bill the service manager always helps me out and answers all my questions. These guys do amazing work, always have service specials going on, and always go the extra mile (Noticed they put some touch up paint inside the door on a spot that was an eye sore before)! At my previous job they would pick my car up and have it dropped back off before my shift ended, can’t say enough good things about Streetsboro VW!
The car buying process was easy. Carl had helped us with a test drive a couple of months ago. When we decided to buy a honda, we made sure to make an appointment with Carl. He was very helpful and nice to work with on our visits.
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