June was very helpful, pleasant, and courteous. He was able to give us a reasonable deal. He was not pushy, or bothersome. He did contact me by phone and left a thorough message.
NISSAN STEPPED UP THERE GAME ~
by MICHELLE G from Roseville CA
January 22, 2019
We actually bought two Nissans within 5 days ~
The Maxima platinum edition and Titan V8 midnight edition ~ NISSAN stepped up their car game ~
When all other new cats are starting alike .. NISSAN came out with body styles that stand out above the rest , the luxury upgrades and new luxury interiors ~ their isn’t a car out there that can come close ( believe me, I have owned every make and model out there ( from, Honda, Audi, Mercedes BMW, Ford,, Chevy just to name a few ) NISSAN has surpasses them all ~
I can only say that these guys are the best, by the way, so is the service! It is so easy to schedule all services rendered, the facilities are clean and every is ALWAYS professional and pleasant.
by Jacob from Wichita Falls, Texas
January 25, 2019
I have driven many many cars due to some of my jobs and I can confidently say this has been the most enjoyable vehicle I have ever been in. The comfort is out of this world; as is the performance. Technology inside only enhances the vehicle where as originally I thought it would be to much. I now enjoy driving and find reasons just so I can drive.
Mike Alwin in the Service Department always takes great care of me and my vehicle. It’s always a smooth process to get my vehicle in, get my loaner car and be on my way. Thank you again for all of your help during my Service visits!
by Norma from Syracuse, NY
January 8, 2019
This is the second Nissan I have own Ed. The first was an Altima and I loved that car so I returned to Nissan and bought the Maxima. I equally love the Maxima. I'm a Nissan customer for the long haul!
My wife and I were assisted immediately after entering the sales floor. Liam Berry was very polite and personable. Liam made us feel comfortable and welcome. He assisted us with the vehicles we were interested in and was able to answer all our questions immediately. Liam was familiar with all the features and options for our models and helped us understand the options and similarities/differences between the models. When we decided to pursue purchasing options, Liam had that covered as well. He presented options for all models we were interested in for purchase and lease with apples to apples comparisons. We never felt like we were being pressured to make a choice that was good for the dealership. When it came time to complete paperwork, Jennifer Holish was was ready and thorough. The paperwork was complete in no time and everything was explained in detail before signatures were taken. Compared to our previous vehicle purchases, this was a very enjoyable - yes, enjoyable - experience. We are completely satisfied with the option we selected and will definitely return for our next purchase. We had our previous Volvo serviced with Volvo of Lisle and will return there for service with our new Volvo.
Best car I've every owned
by MDS425 from Georgetown, SC
December 18, 2018
This car is exactly what I wanted, I love the exterior design even better than the newer model. It's stylish, sleek and rides great. I have the sport version fully loaded, and I learn something new about it and it's features everyday. Nissans are the best cars on the road and I'm a proud happy owner.
Jim and Jose both great to deal with! All present needs satisfied Have purchased cars from Bill Kay also in the past. Will recommend to others
Awesome in Every REspect
by Paul C. from Covington, LA
December 17, 2018
The Gen 8 Maxima is pure pleasure, whether the mission is a Classy Date Nite or a Fun Sporty Drive in the Country side on Twisty roads. Handles like a dream with Plenty Power and instant pickup at the wheels as the throttle is opened up. Luxury and sporty with Awesome Head Turning till your neck twists off look... The CVT glides the car down the road with no jerky choppy gear changes - its like floating on a cloud when in normal driving, and Sporty Driving is very aggressive but smoother than butter when shifting in Sport Mode.
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
With already six recalls
by Kit from Charlotte nc
November 15, 2018
I would not purchase this car with all the recalls that I’ve had to go through sunroom Motor needs to be repaired after three years but hardly ever used. Turning radius is very wide and card difficult to park
I was greatly satisfied by my treatment by Jerimy and your staff. Waiting room was more than ample. It is too bad that I live so far away.
Love my Midnight Edition Maxima
by H2OGRL from Little Rock, Arkansas
December 5, 2018
I’ve had this car over a year and still get compliments on it. It handles really well and it’s very quick for a sedan. I’ve had zero maintenance issues. I bought it for the technology as it was more equip and better features than the Camry (which was what I was driving).
I really enjoyed buying my Brick encore 2016. Joey did a wonderful job. Made sure it was in great condition had the oil changed and was cleaned beautifully. Joey is a super nice guy and I would highly recommend Auto Exchange Lombard. Great service.
by Karita Warren from Birmingham, Al
November 24, 2018
I think this vehicle is the best very spacious, compact and hold the road very well. Most definitely would recommend this car to anyone look to purchase one.
I dealt with Joe in the service department. Joe was very accommodative for my wishes. I had scratches on my right front wheel. Joe was able to find someone to repair it. My only feedback on the repair was that it was slightly more than Joe originally quoted ($200 vs. $175). Also, which was nice, he suggested I come back in the spring to re-do the wheel and an extra wheel if needed. However, I didn't see any record of that accommodation on my sales receipt. Obviously my concern is when I call in the spring, will this repair still be honored. Overall, I was satisfied with the service and the ability to have a loner (GLC which my wife is interested in). Jim P.
Most Reliable car I’ve owned
by DJ from Washington DC
October 29, 2018
I don’t usually possess cars for more than 2 years. I held on to this car for 5. It serves multiple uses; Daily commute, cargo, styling, etc
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