Nissan Rogue for Sale in Temecula, CA

Thank you for my salesman very polite and professional They help me finding the right car for me and my family the best deal I found

I purchased a used vehicle via the internet. I flew out to California to finalize the paperwork. The team did a great job on resolving an issue that occurred during the finalization of the sale. I highly recommend this team.

Daniel was great! Brought my car in for a battery issue and a recall issue. I was greeted promptly, and service was done in a timely manner.

Maurice, sales Manager and finance manager(sorry forgot their names) did a great job didnt hassel me no annyoing phone calls after I told them give me a day or so to make sure I had all my stuff together.

I'll start this off by saying buying a car is never fun. Picking out the perfect vehicle, test driving, negotiating and then the dreaded "finance guy" at the end. It's a long, tiring, mentally taxing process leaving you excited and terrified at the end. My experience at Temecula Nissan was decent but there were definitely snags. We'll start with my sales guy Josue. Beginning to end he was very pleasant, not high pressure, and provided incredible customer service. If I were to stop here I would give 5 stars without hesitation. Of course the car buying transaction is broken into three main parts, salesperson, vehicle and finance. This is where things become less than perfect and I want to say for the record I'm artificially weighting Josue's piece to make 4 stars. If I were weighting things evenly I'd probably say it was 3.5 stars. Why did I give him more weight? Because the vehicle was less than perfect and the after service didn't go as planned. It was Josue that made this bearable by going the extra mile. He was pleasant and accommodating throughout the entire process. The vehicle was a slightly abused Nissan Maxima Platinum edition. Someone had smoked inside and clearly (in hindsight) didn't take terribly good care of the paint. The car was otherwise in good condition with low miles and had everything I was looking for, which is why I considered it. Josue offered to have the smoke smell and a couple door dings removed and it was written into my contract. On the day I took it in for this service I was expecting 3 hours (which is what Josue thought it would take) only to find out it needed to stay overnight. They provided me with a loaner Maxima and Josue offered to drive my Maxima back to me (45 miles away) the next day for my troubles. The car was delivered the next day as promised with 0 smoke smell, fresh and clean. Not artificially masked. Unfortunately the door dings (apparently) couldn't be removed. There was trouble in finance (isn't there always) as they thought they would be able to get me a substantially lower interest rate so I signed the contract with that interest rate in mind. Unfortunately they weren't able to go as low as they had hoped (but lower than what I myself got pre-approved for) so Josue (again) drove the new contract down to be signed. The payment quoted was correct and without the finance guy to explain the charges I signed the agreement. They mailed my copy to me and the problem with signing paperwork away from the dealer became apparent. There was a charge for cancelation (which I signed I didn't want and wasn't present on the first contract) of $417. But, I had already signed the new agreement (my fault for not dealing directly with finance). The car, well there has clearly been rear bumper damage (clean carfax) as there is a very dull large spot on my bumper that didn't show up when I bought the car (maybe it had a good wax job) and the paint is pretty scratched up (black car) which also didn't show up until I washed it. Most of this can be buffed out and the bumper repaired but definitely a fair amount of work for a certified used car. Long story short, pay attention to every detail with this dealer. My experience could have been isolated but just food for thought. I will say this, they were very pleasant to deal with and they did do (most) of what they promised. Josue 6 stars, car 3 stars, finance 3 stars.

I'll start this off by saying buying a car is never fun. Picking out the perfect vehicle, test driving, negotiating and then the dreaded "finance guy" at the end. It's a long, tiring, mentally taxing process leaving you excited and terrified at the end. My experience at Temecula Nissan was decent but there were definitely snags. We'll start with my sales guy Josue. Beginning to end he was very pleasant, not high pressure, and provided incredible customer service. If I were to stop here I would give 5 stars without hesitation. Of course the car buying transaction is broken into three main parts, salesperson, vehicle and finance. This is where things become less than perfect and I want to say for the record I'm artificially weighting Josue's piece to make 4 stars. If I were weighting things evenly I'd probably say it was 3.5 stars. Why did I give him more weight? Because the vehicle was less than perfect and the after service didn't go as planned. It was Josue that made this bearable by going the extra mile. He was pleasant and accommodating throughout the entire process. The vehicle was a slightly abused Nissan Maxima Platinum edition. Someone had smoked inside and clearly (in hindsight) didn't take terribly good care of the paint. The car was otherwise in good condition with low miles and had everything I was looking for, which is why I considered it. Josue offered to have the smoke smell and a couple door dings removed and it was written into my contract. On the day I took it in for this service I was expecting 3 hours (which is what Josue thought it would take) only to find out it needed to stay overnight. They provided me with a loaner Maxima and Josue offered to drive my Maxima back to me (45 miles away) the next day for my troubles. The car was delivered the next day as promised with 0 smoke smell, fresh and clean. Not artificially masked. Unfortunately the door dings (apparently) couldn't be removed. There was trouble in finance (isn't there always) as they thought they would be able to get me a substantially lower interest rate so I signed the contract with that interest rate in mind. Unfortunately they weren't able to go as low as they had hoped (but lower than what I myself got pre-approved for) so Josue (again) drove the new contract down to be signed. The payment quoted was correct and without the finance guy to explain the charges I signed the agreement. They mailed my copy to me and the problem with signing paperwork away from the dealer became apparent. There was a charge for cancelation (which I signed I didn't want and wasn't present on the first contract) of $417. But, I had already signed the new agreement (my fault for not dealing directly with finance). The car, well there has clearly been rear bumper damage (clean carfax) as there is a very dull large spot on my bumper that didn't show up when I bought the car (maybe it had a good wax job) and the paint is pretty scratched up (black car) which also didn't show up until I washed it. Most of this can be buffed out and the bumper repaired but definitely a fair amount of work for a certified used car. Long story short, pay attention to every detail with this dealer. My experience could have been isolated but just food for thought. I will say this, they were very pleasant to deal with and they did do (most) of what they promised. Josue 6 stars, car 3 stars, finance 3 stars.

I was happy with the service and how they worked with me even tho I had a low credit score. Everyone was very helpful! Took time with me to find the right car. Rent Rubio was so nice!

I recently purchased my 3rd vehicle from this dealership. I must say with each purchase my experience has improved. I would recommend this dealership and Frank Romero without question. Love my new 2016 Altima 3.5.

Worked with me the entire time I was there. They actually care about helping the customers and even stayed late two hours after closing time to assist me.

They made it very easy and fun to search for a car the vehicle I ultimately wanted. They had answers to all my questions and worked out a deal that was fair on both sides.

I had the recall of the Seat belt taken care of on05/16/17. Trevor checked, the paper work, and made sure that this time every thing was in order. Friendly and efficient.

Have owned Hyundai's for 20 years. Had them serviced at Escondido Hyundai until their entire service team turned over and service was worse than horrible. So now I drive from Escondido to Temecula Hyundai and the last service on my 2014 Sonata Hybrid was a very pleasant experience. Steve Enrique's was my service consultant and took care of everything. We are a Hyundai family and will take our cars to Steve in Temecula.