My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
Charlie Mchale and Bill Lupoli helped me get the car of my dreams, a 2019 veloster turbo and got my payments were I needed them. Also the man who did all my paperwork was amazing, I was in and out within 20 mins. This is my 2nd veloster that I bought here and I will be returning the next time I get a new car. I cant say enough good things about this dealership. I totally recommend buying a car from here. Im very happy :)
All the staff at Biurne???s Are knowledgeable, courtesy and caring. Their vehicles are exceptional value for money. I love the service department. Ben is wonderful. He cares about you and your vehicle. I trust they will take care of my car, like it was their own. That???s a quality that I feel has been lost at other dealers and service department. Thsnk you. Keep up the good work. I recommend everyone to go by and experience the special treatment.
In September I started researching a new car to buy. I owned a Nissan Xterra that I purchased new in 2006. It has been a great car so my first stop was to the Nissan dealership. Aaron was very helpful and patient in answering all of my questions and finding out exactly what I was looking for. I told him I was just looking and not ready to buy yet. He didn’t pressure me but explained about the promotions at that time, took my information and offered to stay in touch. He would call or text me every couple of weeks to let me know when they had the car I was interested in.
After checking other cars and dealerships, I decided to purchase a Nissan Rogue. I am thankful to Aaron for keeping in touch and letting me take time to make my decision. He found the perfect car for me and then introduced me to Ray, Sales Manager who helped me through the next process.
Ray was so helpful. He really worked to get everything that I wanted and the price I needed. They were very busy but Ray never rushed me and took a lot of time to explain things. He walked me through the whole process. I had a few questions after I bought the car and he called me back immediately to answer them. He was always friendly and never acted like I was bothering him. Buying a car is not always a fun experience but this time it was. I am very happy with my purchase and would definitely recommend Ray and Aaron!
Great dealership! The staff is friendly, helpful, and professional. I was shocked to see such good prices considering the quality of their vehicles. You guys rock!
The whole buying experience was as smooth as can be. Will definitely recommend Lumin Auto Group to anyone and everyone!
Came to this dealership uneasy as all other dealerships have screwed me over. The general manager Tim and salesman Barry took me under their wing, treated me as they would their own family and found me the greatest deal!! I've never until now walked out of a dealership confident and happy with my purchase!! One happy girl!
This is my 2nd vehicle from RC Hill Mitsubishi and I couldn't be happier. I came in to service my 2012 Outlander Sport, which I had been thinking of trading in, but was planning to wait a little longer. Chad knew exactly what to say to spark my interest. He must be a mind reader, because his choice of car for me was absolutely perfect! The entire staff at this dealership is amazing. Kudos to RC Hill & my new buddy Chad.
I just purchased a NEW 2017 JEEP TRAILHAWK 4X4 FROM THEM! BEST EXPERIENCE EVER! Thank you to RAMON, JOHN, LINA and BUCK. You all are magnanimous in your customer service and knowledge! I can't thank them enough for the RED CARPET TREATMENT they gave me, not only when I was test driving a vehicle but when I purchased it a week later as well.
If you are out looking for a NEW CAR PURCHASE experience, go to FLAGLER CHRYSLER, JEEP, DODGE! you will not EVER regret it!
Seleana was absolutely wonderful to work with! It is nice to be able to talk woman to woman in the truck industry. I was going round and round with other dealers for over a week. I let her know exactly what I was looking for in my new truck and she delivered...FAST! I drove over 2 hours to come to this dealership and would do it again in a heartbeat. We will be looking at another vehicle in a couple of years and I will check here first!
Well worth the 2 hour trip. Best car buying experience ever! I will surely be back to buy another one. Thanks Jeremy for all your help.
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