Working with Adam Wright in the service center has been an absolute joy. He is attentive to our needs, and communicates with us every step of the way. We are VW customers for life, or as long as he stays with VW.
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
She made the experience fun. A real person to connect with. Felt like I had a friend backin me up. The test drive was what sold me. She has a favorite route that goes around a lake with some nice curves.
Michelle has went above and beyond for me. I'm from Cheyenne came to Greeley to buy my dream truck. I bought it as is. 5 months later my truck starting having problems I was offer a warranty when buy my truck at the time I didnt think I need it. I should have got it. I have now had to put a new motor in my truck and Greely Subaru did what no other dealership would have done, they helped me get my truck fixed. Steve Palmer did more then I can describe he helped me with price and made sure I had a car to get back and forth for work while my truck was getting the work done. I will always put my trust with Greeley Subaru with my used vehicles. Thank you guys for fixing my baby and all the help. You are the best!!!
We had an amazing experience with Billy! Not only was he very knowledgeable he had amazing customer service! He was fantastic and patient with our children during our visit and even went as far as to drive a truck to us to show us some options when we couldn???t come to them. The only reason we rated the dealer a 4 was because of the very long wait time with their finance department. It was about 3 hours from the time we made the deal to the time we finally drove the truck off the lot.
I would highly recommend these guys, Casey in particular
by Yohn222 from DealerRater.com
August 1, 2017
Long story short; we'd just moved to the US from the UK so had no credit history here. My Uncle who lives in the US was able to co-sign so we were able to get a decent rate (nowhere near the 21% - AutoNation had quoted us!). Our salesman Casey was great - he seemed trustworthy and honest from the outset and was throughout the whole process - he set up the whole Co-Signing thing with no fuss, even though my Uncle was actually on holiday in Europe. All it took was a five minute phone call and he did the rest. Other dealers were saying it couldn't be done while he was out of the country, some were saying he'd have to do an online application which would take him 90 mins. These guys, by their own admission, are not one of the big names when it comes to dealers but one of the many advantages of this is that they can be that bit more flexible and don't have to 'sell cars via a script'. We got a fair price for the car, their finance guy was good - obviously has some established links with banks/lenders as was able to get us a rate we were very happy with. Casey was great - extremely professional, no hard sell, certainly new the car we were buying inside and out and he's been at the dealership for sometime which counts for a lot, All in all, I'd definitely buy a car from Honda of Greeley again and it was nice to not have the usual nightmare dealer experience.
I talked to Casey through email and phone before coming in to buy the car. During our remote communications, he was very friendly and tried to get us a competitive price for my car. I believe I received a good price, plus the 7 year (or 100,000 miles) powertrain warranty helps! The day the car arrived, Casey texted me some pictures of it. He also stayed past his regular scheduled hours to present the car to us when we arrived to pick it up! Casey made sure to explain everything about the car as well. Overall, great guy to buy a car from.
Everyone at this dealership was friendly and helpful, but especially Ari, who was patient and informative throughout the whole process. Jayce was also very kind, and I had a very positive experience here and left happy and with a new car!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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