Ernie and Bill at Heritage Honda are AMAZING!! Cannot speak highly enough about them and our experience in purchasing our 2018 Honda Pilot. My husband showed up with our 2 year old Son (of course just planning to look at cars) and right off the bat got a wonderful vibe when he walked in the door. (He had been to 3 other surrounding Honda dealerships and let's just say did not have as good as a vibe or experience!). They were extremely patient as our son kept interrupting and needed to be entertained and Ernie even put the picture he "drew" on his wall that had other kid's pictures as well. My husband is a straight to business kind of guy and they did just that- answering all questions and more, giving insider's information and not pushing the sale at all. Adam was also great and not pushy going over finance and the different warranties, gave us insider's information as well! It honestly didn't feel like we were in a car dealership as we were so comfortable talking with everyone. Even though the dealership is a little ways from where we live, we both agree we had such a good experience as a whole that we will be making the drive if/when we need anything done to the car. The next day our Son was still saying "Ernie at the car place" : )
2018 Nissan Titan SV Review
Lots of Power, Roughest Riding Truck Ever
by JamesT from Raiford, FL
May 6, 2019
3
Truck has more than plenty of power. It is the roughest riding and most uncomfortable truck I've ever owned. Minor reliability issues covered under warranty and whole truck shakes at highway speeds. Vibrations are a known issue with these trucks, but no fix avaiable. Pass this one up and go for the Chevy!
My Service Advisor, Robert Luu, was awesome. He was thorough and passed along all costs before doing any work. Suggested some additional work that needed to be done (that I was already aware of) without a hard "upsell"...makes me want to return to your business for additional work. Everything was done in a timely manner and looked good. I appreciate the customer service offered by Robert and the rest of your team!
2005 Nissan Titan SE King Cab Review
250,000. Still perfect.
by Bdubs from Mesa AZ
April 6, 2019
5
Exhaust manifold - warrantied
All other items were normal maintenance examples Battery, tires, shocks, beaks etc.
Absolutely great truck for the money. Handles like a car. Reasonably quick. Never lacks power up hills. I will get 400,000 miles guaranteed!
Vehicle available to be shipped to your home. Contact
the dealership for details.
2019 Nissan Titan SV Review
New truck
by Jim from Murfreesboro TN
April 18, 2019
5
I have been very happy with this new truck. It is very quiet while driving. Very little road noise. Plenty of room and handles very well for a large truck.
I may call or come in with a small simple question, and it's always treated just as if it was something more serious.
From not being able to decide on a new tire as opposed to a patch up and being given a loaner for the weekend to make up my mind or asking about a squeaky steering wheel which lead into discussing some dings and fender rash on my car to being offered to sand it off for a better appearance! A brovo and applause to Will, my favorite at the Gaithersburg Md service desk and a shout out to John service mgr. VW service always makes my day better!
2010 Nissan Titan XE Review
My dream truck
by Kansas Fan from Kansas City, MO
November 14, 2018
5
I absolutely love all of the features it has to offer. Great gas mileage for a full sized truck and very sexy looking. I would buy this truck in a heartbeat! Thank you
We found ourselves in need of service for our 2011 SRX, It was happenstance that the nearest GMC service center was in Waynesboro at the time, and what a lucky break! Jennifer in service got us right in, and when we found that the repair would be a duplicate of something we recently had done, and just as expensive, we made the decision to look for a newer model. Jen introduced us to Ryan, and the rest is history. Ryan worked tirelessly as we went over the details, but the entire team was fantastic in helping us decide which car would be right for us. We left New Jersey in a 2011 Cadillac SRX and drove home in a 2017 XT5, and we absolutely love it! Thank you everyone at Buchanan for making this our best car-buying experience ever!! Tina and Bob Tate
2007 Nissan Titan XE Crew Cab Review
Best truck we have owned
by TADcrew from Decatur, AL
March 10, 2019
5
Best truck that we have owned. Lots of room inside for 6 people. Great for traveling or in just around town. Very easy truck to handle.
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