Great experience at Carmax at Mid Rivers in St. Louis. We were looking for a low mileage 2014 Toyota RAV4 and we found the SUV we wanted on the lot. In total it was the fastest we have been in and out of a dealership after buying the SUV.
Comfortable smooth driving car
by Jake the snake 29 from Tucson ,AZ
May 2, 2019
This car met my need and has everything I needed and had an aux and USB ports and was a very nice size and I like the gas mileage on this car
Great experience . First time buying a car I could say that.
by 1 Man Amazed from DealerRater.com
December 3, 2018
4.7 (1193 reviews)
The service and attention to my needs were way above and beyond the normal car buying experience. The sales person --Matt Sanders-- was Amazing. I set the appointment up with him for my elderly parents, 81 & 75 yrs . I explained prior what they were looking for. He was so understanding and patient with my parents . Just Amazing service hands down . I'm 57 and was the best car buying experience of my life, My parents said the same thing. Between us 3 , we are talking about 40+ car buying experiences. So I can tell you , if you shopping for a new car, Matt Sanders at St. Charles Nissan is the one you want. This is not normal for me to even fill out review, much less a review with such praise. Take it for what it's worth. Ask for Matt Sanders and you also will find yourself wanting to praise the service you receive.
Comfortable Drive love the CVT Transmission
by Codester2580 from Fishersville, VA
January 5, 2019
Lots of room compared to a sedan. Very reliable and dependable. Navigation system is a lifesaver. Easy on gas. Very quite vehical with a lot of power.
My Nissan dealership is Exceptional!!!!
I have an older Nissan maxims and needed some intensive work to become driveable again. I was treated like a new car owner and received nothing but tender love and care. Recently my husband past away and wanted to keep the 2005 car, but had no clue what would take to get it going the dealership took care of problem and I am still driving the car without problem.
2nd issue I was mowing grass dropped car keys and ran over with lawnmower destroying keys and keypad. Called dealerships (woodriver) had car towed and reprogram car and had keys within twenty minutes at minimal cost. They even cleaned and vacuum car for me. When it's time and affordable for me I will purchase my next Nissan from My Favorite Dealership.
Perfect for son going to college
by Tracy H from Fort Wayne, In
May 16, 2019
Excellent gas mileage, spacious interior and trunk. Nice looking sporty exterior. Easy to use interior panel for beginning drivers. It is also a smooth ride.
Great Deal, Great Competence. I love my Go Mango Charger R/T, with the blacked out windows, roof spoiler, 19” wheels, and then that sound of the rumble of power!
Not the best built or safest vehicle owned.
by Disappointed from North Carolina
December 13, 2018
Although this vehicle is almost a good value, it is reliable, gets great fuel mileage, performance not bad, but could be better. However I consider this vehicle very unsafe and would not recommend it for children whether passengers or considering this their first vehicle. Speeds above 50mph car is blown all over the road because it’s to light, especially on windy days or around big rigs, you can’t stay behind them any length of time. Fuel tank is too small. Can only travel about 280-300 miles. Body is flimsily made, dents & scratches very easily. Paid $18,000 for this, can’t even play music through Bluetooth. Would have been better priced at 10,000.
6/7/2018 I took my vehicle in for service. Love the service department. My wife and I decided to walk around and look at the new vehicles (Traverses). We found one and decided to take a harder look. That???s when I met Chip. Nice enough guy at first. Started talking just a few numbers and he asked me what I would pay for this vehicle if I had cash. I told him and he said, ???Nope, won???t do it.??? I handed him the key and said, ???Well, I might as well not test drive it then.??? Chip walked away. I was only $2900 off the asking price. There wasn???t any negotiation with this individual and it was certainly just another frustrating encounter with a ???salesman???. I suggest you deal with another individual when looking for a new vehicle. However, I dealt with Art Speth in the service department and he was awesome. Thanks Art for being professional and respectful.
Scariest car I've driven
by Lynk from Ada, Oklahoma
May 15, 2019
This car is nice but beware your power steering may turn on and off while driving. This happens at any speed. I really liked my Versa until the power steering started acting up. I took the car back to the dealership. They wanted five grand to repair the car. They said they would have to replace the whole steering column. I ended up giving the car back to the bank.
I bought a 2018 Nissan Frontier Pro4x from Suntrup Nissan in May of this year unfortunately I bought a lemon up a truck in after supper repairs Nissan corporate has agreed to replace my truck with a brand new 2019 . Suntrup Nissan has been there through every phase in every aspect of this complicated situation. however the real story here is my salesman Joe he has been dealing with this since May and it is now November he has dealt with me he has dealt with his sales managers and he has dealt with Nissan corporate daily weekly through this whole process he does he is an amazing sales man who has went above and beyond the call of duty I highly recommend Jojo to anyone looking for a vehicle . Kudos to Nissan corporate for fixing this kudos to Suntrup Nissan for being there but Joe you are a rockstar thank you for all your efforts in all you have done throughout this complicated situation !!!!!!
by Mobleyscitt from San Antonio TX
March 15, 2019
Have had nothing but issues with this car.... Granted, I drive the xxxx out of the car as I'm a delivery driver However, already had to replace brakes,battery, reprogram computer once then replace computer, and clutch went out. Now I have 60k miles on this car in mess than a year but still those issues shouldn't be resulting already...NEXT...... NEVER BUT A CAR FROM IPAC NISSAN... Since changing management after I purchased the vehicle this dealership had been nothing but rude and very unhelpful with the issues I have had with this piece of junk I've purchased.
Reason I came to St. Charles Nissan was service department is the best in the St. Louis area! So I wanted to look at buying a new/used truck, and Scott Riley was our salesperson. First and foremost Scott was very professional and courtesy and extremely knowledgeable. He immediately pulled the used trucks on the lot and showed us several, then offered to show us a mid-size truck (Frontier) I was skeptical since I've only owned full size trucks but we looked at 10 to 12 trucks and even a few new 2017's still on the lot. Scott let us test drive the Frontier and I felt the Frontier would be ideal solution to my next truck. Scott went above and beyond in working with us to get the right price, and getting a fair price for my trade in. This was by far the best experience I've had in buying a new vehicle. I would highly recommend Scott to any of my family members or friends. Again Scott thanks for all of your help on my purchase of a 2018 Frontier.
A lot of car for the money!
by CarGuy53 from Cary NC
November 3, 2018
Exceeded our expectations. Surprisingly roomy. Nice ride and quiet on the highway plus superb gas mileage. Very well-equipped including back up camera. Really good value!
We bought a 2017 Kia Forte. Our sales guy, James, was great. He helped us with all of our questions and found us a good car for our family. Our finance manager, Jason, walked us through the whole process and secured us financing. Thank you!! I would 100% recommend!
Purchased july1 2018. Great mpg 34.6 mostly town m
by Joy Grace from West Monroe
October 6, 2018
2016 versa sedan s. Bought with 23000 miles. Have put 3000 on it so far. Drives great smooth manual shift and a surprising amount of power for a 1.6 L. LG trunk generous back seat and plenty of leg and head room. Great A/C. Very important in louisiana heat. Bluetooth uconnect hands free. Works awesome. For the price I paid I really can't complain about the manual locks and windows. No big deal. I was 16 before I had a car with electric locks and doors. My 12 yr old had issues but overall its a very well made tight car. The 5 speed adds to the fun. Not to mention I have had complaints from others that the CVT TRANS. HAS SOME ISSUES. NO WORRIES FOR ME WITH MANUAL SHIFT. All and all my only complaint is no cruise control. All tech is current Bluetooth, hands free u connect audio controls on steering wheel aux input. Decent microphone for vocal commands. Also has 8 airbags and great safety ratings. I will add on to review after 50k. Great bang for the bucks. I am considering adding an after market cruise control for $400. 10.5 gallon tank averages 400 per tank. Seats are quite comfortable but am only 5'6 160Lbs. My brother is over 6'2 and has plenty of leg room without sacrificing leg room in back seat. She's my little plain Janie. Happy with purchase.
I cannot fathom what I would have done if I did not find Kelly Roussin at Suntrup Nissan of South County automotives!!! I was just hired in a school district which is 2.5 hours away and needed a set of wheels ASAP! To say the least, my credit was shot due to school loans; a recent forclosure; a past repossession and more!! The plus to this story is my new pay was close to 6 figures!!! I went to several car dealers, including a Cadillac dealer the same day and was turned down for a 16K used car - dispite having an almost 6 figure salary!! How embarrassing is that!! :( I went to Suntrup after hearing about their claim to get you in a car if you make at least $350 a week... I thought this was another gimmick!! To my surprise, Ms. Kelly went to work after asking a few questions about my finances and work history and Wallah I drove off in a 2015 low mileage certified Kia Optima!! One of the best cars on the road today!! Kelly was candid and forthright about everything!!! So if you have a similar situation like mines it pays you to go see fantastic, kind, considerate Kelly!!! You will be on the road in seconds!!
Great great car
March 9, 2019
Great car for communizing!! Always great being able to save up on gas and drive it everywhere. Would really recommend this car to everyone gas saver!!
Vehicle available to be shipped to your home. Contact
the dealership for details.
Online request for purchase and trade
by PW from St.Louis
November 6, 2018
5 (2 reviews)
Customer service was very friendly and quick to respond. The trade value they quoted me was too low for us to come to a deal.
by Corey from Mchenry
May 4, 2019
The car was a great value and form a reputable brand with a good warranty. What allowed be to make my purchase with confidence. Really only complaint about the vehicle would be the lack of features such as automatic windows and locks.
I bought this car new thinking it’s a brand new car and I won’t have no problems. Which is true the car is a great running car.. but it is boring. Looks and interior is dull and it sure is not a head turner
My husband and I went to Suntrup Nissan on Friday 7/14/17 and although they were crazy busy Staphen spent time with us explaining the differences between the Nissan Rogue & Rogue Sport. We went in thinking we wanted a Nissan Rogue Sport & learned we actually wanted a Nissan Rogue. Staphen allowed us to test drive many different vehicles: Murano, Rogue Sport, & Rogue. We then sat with Joe and asked so many questions that I thought we might over stay our welcome. Joe was great and answered all questions with a smile. My husband & I decided to go home and figure out what we wanted and instead of being pressured to buy we were invited to return that next morning, if we wanted to move forward. Glad we did! When we arrived on Saturday morning we were greeted warmly and kindly. Staphen helped us to decide how to move forward (lease vs purchase) and had us test drive again to make sure we purchased what we wanted. Joe & Staphen worked hard to get our notes down to were we had budgeted and never made us feel rushed. They truely went above and beyond to make our experience an exciting and happy time. Thank you gentlemen for never making us feel rushed, unwanted, or uncomfortable like many saleman have in the past.
by Sandy from Richmond , VA
February 3, 2019
I have a SV and it is good on gas , the only thing i wish it had was a arm rest console and the back to be a little larger . Overall it is a good car and my car payments are under 400 and it gets me from point A to B , can't really complain
Rob at Auffenberg Nissan was fantastic to work with! He greeted me and my husband when we arrived with my Sentra having transmission meltdown. They completed the warranty work and had me back in my car in less than 2 1/2 days. The service was wonderful, they gave me a nice 2016 to drive while they worked on my Sentra, and it runs great. I highly recommend Rob and the service crew at Nissan in Fairview Heights!
by TaterT from Cleveland Tn
April 3, 2019
On the whole, Nissan Versa offers more for it’s price than anything in it’s class. The best advantages are economy, interior and trunk room, handling, and dependability.
This car meets my needs expected with this vehicle. There is plenty of legroom front and back and a spacious trunk. I have the versa s with the manual transmission. It is as base as you can get. I have bought it new for less than 10,000 on a "out with the old in with the new sale " I now have 36000 miles on it. I have had no issues. It gets better gas milage than reported. Straight hwy it gets 41 mpg. I do alot of stop and go city driving. The worse it has gotten is 32 and that is when I leave the car running with full ac in the summer. (I am in and out of my car literally all day while I work and becuase the interior and exterior is black, it heats up very quickly which makes me very hot and sick so I leave it running). I do wish there were a couple of things that it had [cruise control, intermittent variable wipers (I only have 3 speeds) and an actual engine temperature gauge (not just a light). Maybe a few other things, but not enough for me to go looking for a newer car. This car is not fancy, nor fast, but I wasnt expecting it to be. I got basically what I expected. I do take care of my car and keep it clean. Despite it being a cheap car, people compliment all the time.
This is a long overdue review (July to be exact). Truly the best car dealership I have visited during my many months of searching for the right car/SUV. My sister and I came all the way from Tulsa, Oklahoma to look at vehicles and possibly make a purchase, I am excited to say that we are now both new owners of Nissan Rogues. Staphen made the process very easy and seamless. If you want someone to get you exactly what you want, Staphen is the guy! He was able to get me the color Rogue with the interior I wanted and did not ask me to comprise like others. He will really negotiate on your behalf and present a great price. His hospitality is not only at the dealership but extends beyond that. Staphen truly answered the phone whenever we had questions and even helped to make sure we could properly register our vehicles. It has really be an amazing experience. Staphen's the best! Thank you Staphen! I am still in love with my Rogue!
Reliable and Efficient
by Bbeuckens from Centre, Al
January 29, 2019
This car is super reliable and efficient! I mainly drive it to and from work, but also to transport my children. Although it's a smaller car, it has plenty of room. I love that it gets excellent gas mileage!
This was the 1st car buying experience I ever had that I actually liked. It was quick and easy and I never felt pressured about anything. I came in and asked for what I wanted and they worked with me to get what I wanted. When I decided to change my mind and go with something that I found more interesting, they accommodated my needs and I found a car that fit every bit of my current personality and professional needs.
I plan to go back and I will also tell everyone I know to go there. I had a 5 star experience the whole way. From invite in the mail to follow up phone call, scheduling the appointment, test driving and making the finally purchase with payments I could agree to.
Its a wonderful family car great mileage handles w
by Pt Townsend from Port Townsend wa
February 15, 2019
Rides great plenty of legroom and storage in trunk & glove box very dependable and fun to drive my kids dogs and friends all like it
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