Great buying experience got a Chevrolet Avalanche Shane was great to deal with very upfront made the process very good, took care of what I found no problem.
Great SUV, bad gas mileage
by Toddtv from Shakopee, mn
December 23, 2018
This truck has been a great vehicle. Love the roominess and power. Doesn’t feel like I’m stuffed in there. Only a few inches shorter than a suburban. Very easy to park and drive. Power is all there when you need it. Only reasons for a 4 out of 5 star is the fuel economy, but I didn’t buy this a a soccer wagon I bought if for utilitarian purposes so I’m not really concerned with economy.
The friendly staff at Volkswagen helped put my growing family in a new car that had everything we needed (and wanted) at a great price.
Comfortable car but too overhyped
by Hannah k from Fort Worth TX
January 8, 2019
I wanted this car over a year but I test drove over
7 and each one had major problems or previous damage mostly related to the engine. This car doesn’t seem reliable as the engine and transmission are the top major things that go wrong first for this car. And it’s too overpriced (since it’s Nissan). I went for a Ford Escape because it has all the same features but more affordable and reliable!
If your headed to Whitten Bros., ask for Bruce Anderson! He was a pleasure to talk to and he doesn't beat around the bush. Very knowledgeable and goes out of his way to get you what you desire! By far the best dealership I ever worked with, the atmosphere was energized. Thank You for the experience I will never forget!
LIKE NEW 2014 NISSAN MURANO LE PLATINUM EDITION
by MimiIce from McKinney, TX
January 14, 2019
This car is in excellent condition with only 28,000 miles. New Cooper tires. Only selling because we have a small garage. Plan to buy a Nissan Rogue to replace it. Car Fax report shows 2 owner, but I am the original owner. Was registered in Iowa, then Texas and because of this shows 2 owner. Very reliable vehicle; have all maintenance records to pass on to new owner.
My husband and I appreciate the sincerity and overall niceness of your employees. They worked with us and made sure we made a good choice that was affordable.
Very poor build quality
by Andrew9756 from Republic of Ireland
January 4, 2019
I have owned a used 2012 Juke 1.5dsl for 18 months. The cars build quality is poor all round. The upholstery is particularly bad, the drivers seat showing more wear than my wife's 2006 ford fiesta. The alloy wheel finish is poor showing signs of corrosion in the wheel nut recesses. The car drives very well and has a good torque, looks good, but finish is a let down.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
What I expected
May 31, 2018
There was nothing new to this leaf. I've researched them a lot and test drove one other one. This one was on par with what I've seen/drove. My mine focus was on the drive range depletion while driving. I drove 20 miles but only lost 15 miles in drive range thanks to the braking regeneration.
I have been buying cars for a very long time. I have dealt with many stereotypical car guys and I have never met a sales professional like Chris Anderson! Why this guy isn’t in management somewhere I don’t know!
My second truck
by Rene from O’Fallon, Il
January 10, 2019
Car is super comfortable, with an easy shifting 6 speed manual transmission, great grip on the road and has plenty of power. The interior is beautiful and very comfortable. The black on black looks amazing as well. The 4 wheel drive is great on slippery and muddy terrain. Love it!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Basic Frontier S is cheap and uncomfortable
by Ridiculous from Miami
December 24, 2018
Nissan Frontier S is very basic. At this time the only reason for such a basic truck is corporate greed. Ridiculous. Adding minor technological advances would double sales.
Love my new ride - shopping was easy, and there was a great selection - Mike Carson was awesome - thanks for the great service I will be back
2nd juke in our family
by Sportyrider from Massachusetts
November 20, 2018
I love my 2013 juke so I bought one for my daughter.
Excelent car. Only problem is that it does not have a lot of room in the back for luggage etc..
So fun to drive. Love everything about it.
Would love it if Nissan would start making them again.
I get compliments on the cars constantly!
Not enough Nissan dealers. I had to drive oner 75 miles to find a dealer!
the service was excellent. They made it so easy to purchase my daughters first vehicle. We did a test drive on Friday and purchase on Monday!
Everyone was very helpful especially Zach, Joe and Chris
2015 NISSAN ROGUE SELECT PROBLEMS
by TAKENFORARIDE from OLEAN NY
January 5, 2019
THERE ARE ALOT OF SAFETY THINGS WRONG WITH MY CAR, LOCKS ME INSIDE, STEERING WHEEL AND BRAKE VIBRATES, FEELS LIKE A WHEEL BEARING IS GOING..AND THE AC COME SON WHEN I TURN THE HEAT OR DEDFROSTERS ON..NISSAN DEALER SAID THIS IS COMMON.
My twin and I bought our very first car on our own
by B&G from Midlothian, VA.
July 31, 2018
Mr. Donell Scott Jr. was the certified sales consultant that my twin and I worked with during our process of purchasing our vehicle. The overall service he gave and experience throughout was 10/10 and would recommend him to any of my friends/family. Thank you Mr. Donell Scott Jr.! This will be a day we will never forget!
The perfect first car and commuter car.
by EDeer from Walnut, CA
January 10, 2019
This car was very reliable and comfortable for an everyday drive and/or long distance. The interior was designed very well to fit the needs of the driver and its passengers. The drive is smooth and easy--high recommend.
Appointment was at 4 - did not leave til 6:30 Answer about heating system to technical so I was unable to conprend and walked away Charged different price then quoted Usually give you a quick wash. Was never asked not was done
Best SUV in the market
by Dianan from Dallas tx
November 30, 2018
We had a pathfinder since new in 2014, great driving, smooth ride, spacious because comes with 3rd row, gas saver, powerful engine overall this is the best mid SUV from Nissan.
I love this dealership..they worked out a miracle for me to get a car!!!customer service was exceptional Damion did an amazing job as well as the others...they even picked me up to get a car and kept me updated on all the progress
Most reliable car/ light truck I have owned.
by Roger3408 from Austin, Tx
January 2, 2019
Great truck. Have a frontier 4x4 love it!
Lots of room. Not real flashy. Just reliable. Good gas mileage. Would recommend to anyone. Great for my dog as well. Thanks!
CarLotz sold me a 2015 Honda Civic. Jarratt, the salesman, was straightforward, knowledgeable, and provided great service. The car itself is clean and in good condition. No pressure sales tactics or shady negotiating. It was a great buying experience.
Worst vehicle we have owned!
by Rick from Lee Summit, Missouri
July 25, 2018
This was our second Nissan Quest, our old 2004 was great the New 2016 was so bad we have already gotten rid of it at just over a year old! Engine shuts off when stopped at stop light, electric door sensors kept the doors from closing, plus a few other issues, including recalls. Always got a comforting "sales pitch" with each return to the dealership. Unfortunately this experience has been so bad that after 6 Nissan vehicles we are done, with Nissan.
If you're like me and I dread going to buy a car, especially a used car, go see Antoine. Low pressure, polite, and you can tell he's just a good man. He let the car do the talking and let me make the decision. Gave me plenty of time and space, held the car for me for a day while a made my decision, and made the buying process easy once I made my choice. I would definitely go there again!
Love my car
by Takeeia from Gulfport ms
January 6, 2019
Best suv experience and safe for my growing family. I feel like I am a stylish mom yet providing comfort for my family. I love Nissan.
Easiest car buying process EVER. Only wish we had found CarLotz sooner!
Used faulty power steering pump
by Dissatisfied from Red deer Alberta
January 14, 2019
Power steering is loud and whining but Nissan says it is normal noise. Changed to different power steering pump in2018 but won’t replace 2017 pump
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