I went in on a Saturday and I am big college football fan so Nick Burns set me up right in front of one of the big screen TVs. It was towards the end of the noon games and Nick Burns grabbed the remote and put on the game I requested immediately. While Nick Burns was pricing out two trucks that best matched what I was looking for, other salesman would stop by and ask how I was doing and would strike up a quick conversation about college football. I felt like not only Nick Burns was looking out for my best interest but all the other salesman would check on me to make sure I was comfortable which made for a great experience. Nick Burns brought over two trucks and we were able to get a deal done on a great F150 that I really enjoy driving. I could not have asked for a better experience, didn't miss a play of college football, and was able to get the deal and truck that I wanted. Greatly appreciate Nick Burns as he went way above and beyond to make sure I was comfortable. He was completely upfront and honest with me about what he could do and he delivered on his word. Highly recommend going to Nick Burns and I have already brought him up several times to family, friends, and co-workers that if they want to get a vehicle, they HAVE to go to Nick Burns and Suburban Ford of Ferndale! Thank you for everything Nick Burns!
Great SUV, bad gas mileage
by Toddtv from Shakopee, mn
December 23, 2018
This truck has been a great vehicle. Love the roominess and power. Doesn’t feel like I’m stuffed in there. Only a few inches shorter than a suburban. Very easy to park and drive. Power is all there when you need it. Only reasons for a 4 out of 5 star is the fuel economy, but I didn’t buy this a a soccer wagon I bought if for utilitarian purposes so I’m not really concerned with economy.
Courtney understood what i wanted and took care of my needs. The finance department worked with as well and help me get into my new Jeep.
Dependable and affordable
by TxJetguy from Irving
January 14, 2019
As an owner of several Nissan models, I highly recommend this brand for anyone who is interested in buying a car or SUV. They have proven to be dependable and virtually trouble free. I've owned Altima (3 in fact) Maxima and Rouge and never had any problems with them.
I purchased a certified pre owned Infinity and had the most pleasant car buying experience of my life! The representatives were exceptionally courteous and went above and beyond in all measurable ways! I would recommend consulting with Oleg and Patrick before purchasing your next vehicle!
The Most reliable car I’ve owned
by rialope23 from Brighton Co
January 13, 2019
I’ve always wanted a Rogue and it is everything I’ve expected. It’s perfect for our family of four! We have enough room to fit the five of us comfortably. The air and heat vents in the back are great not everyone can agree the the temp in the car. The back up camera is great, you can see all around the vehicle. The seats losing down in the back give you so much room for extra loading! Love this car!
good customer experience while waiting on my car. would go back again.
Awesome in Every REspect
by Paul C. from Covington, LA
December 17, 2018
The Gen 8 Maxima is pure pleasure, whether the mission is a Classy Date Nite or a Fun Sporty Drive in the Country side on Twisty roads. Handles like a dream with Plenty Power and instant pickup at the wheels as the throttle is opened up. Luxury and sporty with Awesome Head Turning till your neck twists off look... The CVT glides the car down the road with no jerky choppy gear changes - its like floating on a cloud when in normal driving, and Sporty Driving is very aggressive but smoother than butter when shifting in Sport Mode.
Have been a Ford owner for 25 years & this was my 1st experience at a different comany & it was the best customer service experince I have ever had. I gave my salesman all of the pertinant information he needed via email. And he had everyting ready by the time I got there and was out withing 45 minutes. I have a very busy work schedule, as do most of us & I do not want to spend a lot of time at the dealer & I certainly did not have to. In & out, just the way I prefer. Rich Milne did a superb job & also his assistant, who's name I just can't recall @ the moment. (sorry)
Best luxury car out
by Bheflin2681 from Spring Hill
December 12, 2018
This car is amazing all the way from the look down to the handling and performance. There was nothing left untouched when making this car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Momoftwo from Hoove, AL
November 27, 2018
This SUV meets the my needs and the needs of my family. My son loves the BOSE speaker system. Hopefully we will be driving this car for years to come.
Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs.
by SCOOTEROO from AUSTIN,TX
November 22, 2018
AS SUV'S GO....VERSATILE, DEPENDABLE, STYLISH. Easy towing...could be better gas mileage.....owned for 7 years...will use in retirement for ride share use soon. see ya soon
Out of all the car purchases i made by far, this was tbe easiest and fastest time i was able to get in and out of the dealership within an HOUR, thanks to Mostapha farris who made this transaction very smooth, i told him what i was looking for over the phone and explained to him that i was on a tight budget, he was able to get me the vehicle i wanted at the exact price i wanted, also the finance manager brian was very helpful and explained to me my purchase options. Overall, i recommend mostapha to any customer looking for a new or preowned vehicle, thank you mostapha and also thanks to suburban imports of farmington hills.
Good car for the money.
by Bigdaddy501 from Hot Springs Village
January 13, 2019
I've owned this little Nissan for about a month. It had 4000 miles on it when I got it. I needed a car for my 100 mile round trip commute to work daily. It does this job great. Nothing fancy but has the basics plus gets excellent fuel mileage. Seems to be put together really really well also. Cheap to buy cheap to insure built well what else could you want from a commuter car.
Josh was amazing. He was able to put me into the 2019 Nissan Altima 2.5SL Platinum for a price another dealer was selling me a 2019 Altima SR. I would definitely recommend Josh and Suburban for anyone who is in the market.
Short ownership, great car
by Atomicjarhead from Tiskilwa, IL
January 3, 2019
I have only had the car for a short period of time but really have enjoyed the car and the peace of mind I have for my daughter to drive it. It was a good value, it's a nice car and the price was certainly right.
by Rachel Ann and linda ivey from Flatrock , Michigan
August 26, 2018
The staff at suburban are all professionals. Jeffrey cawood manager is truly a asset to the team there. My salesman dean is the best. He works with you to get into a car that fits your needs. From the phone operator kay, to all the staff in service they make your trip there a soothing experience. Once again thank you all.
Most reliable car I’ve ever owned
by MissingMyAltima from Hampton, GA
January 4, 2019
This car meet all my needs!! In the 4 yrs I never had a single service issue outside of normal service things. It just lost its value really fast which is the only reason I traded it.
My husband and I had a wonderful experience working with Sellers Subaru and especially with Jazlyn's help. It took me about 5 months to finally make a purchase and Jazlyn always answered my questions in a timely and professional manner. We have another Subaru dealership closer to us, but we decided to go the extra distance so we could work with Sellers Subaru. Finance manager Kyle was also helpful explaining the additional options available to add to the car. It would have been nice to have known about these additional add-ons such as windshield protection, tire repair, etc. BEFORE the actual signing of the sale. I don't like to make these additional purchases without time to think about them. On a side note they have a great coffee and snack bar!
by Gouldysgirl from Flower Mound Texas
November 30, 2018
My husband needed a new car. His sports car was not going to be a good fit for the dad to be so I surprised him and bought him a family car :)
Victory motors in chesterfield has been a great place to work with for the second time. Great place, great low mileage cars, great prices. Love it here.
LIKE NEW 2014 NISSAN MURANO LE PLATINUM EDITION
by MimiIce from McKinney, TX
January 14, 2019
This car is in excellent condition with only 28,000 miles. New Cooper tires. Only selling because we have a small garage. Plan to buy a Nissan Rogue to replace it. Car Fax report shows 2 owner, but I am the original owner. Was registered in Iowa, then Texas and because of this shows 2 owner. Very reliable vehicle; have all maintenance records to pass on to new owner.
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