Seen the car I wanted online went into the dealership I was greeted by salesman Curtis Smith he was amazing from start to finish very professional very easy to work with Curtis made the hole experience very pleasant... Bought the car that day very happy
I got the new guy,John Alexander.He was calm ,cool, and collected.I had a small issue with a wheel sensor and the guys "in the back" could not be more attentive.Really a great group of people down there.
i really don't write reviews.but after i decide to buy a car,i feel compelled to let everyone know of the great customer care i received from chad at Bertera Nissan and i'm so happy with my 2013 pathfinder
I really don’t write reviews, but after my son’s first experience buying a car, I feel compelled to let everyone know of the great customer care we received from Chad at Bertera Nissan. My son was put in contact with Chad via the internet in his search for a pre-owned car. He found an Elantra at this dealership and Chad set up the appointment. I was initially impressed that Chad had the car out front, clean and ready for our test drive. The test drive went well as Chad answered all our questions. When we returned from the drive, we sat down to talk and it was like talking with an old friend. I was very impressed as Chad didn’t appear contrived. He checked with the service department to confirm that the vehicle had been thoroughly looked over and ready to go. One thing Chad noted as he went over the Carfax was that the vehicle had a recall notification for some suspension springs. Chad insisted he would take the vehicle down to the Hyundai and get this fixed before we took ownership. Chad made the entire process very relaxing. I’ve had some really bad “saleperson” experiences at other dealers, so this was not only a surprise, but the primary reason I decided to authorize my son’s 1st car purchase. Chad made a difference because he was genuine. Something I think we can all attest is not the case with many car salesmen.
One final note…I brought the car to my personal mechanic and paid $59 to have him look the car over with a fine-tooth-comb, the car was reported in great shape! It will need a belt before winter, (72K miles) but other than that it was in excellent shape just as Chad confirmed before I purchased. I will definitely go back to Bertera and seek out Chad to buy any future vehicles that my family needs. Just a great experience. The management team appears to know how to hire the right people.
I went to Bertera Nissan just to look at the Rogue model. The staff was very courteous and helpful, the best part was there was no pressure to buy or was there a feeling of being hurried. All questions were answered politely and completely. One of my best car purchasing dealings.
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