This was the first time I had been to Auburn Chevrolet. I brought my Chevy Spark in for an oil change and tire pressure. I found the door to the Service area but the garage door did not open so I left my car just outside of the doors and went in to the service desk, I was greeted and I told them what I wanted and she told me it would be about an hour wait to be completed. She then went and moved my car to the other door and brought it inside. I went to the waiting room and waited until it was almost done when she came in and said the air and cabin filters needed to be changed. I said ok and it was about an half hour and it was done. I paid for the services and left. I do think she could have mentioned to me there was coffee there and vending machines if I was hungry. Overall my experience was things were fine including watching a little girl about 2 years old running all over the place.
This dealership provided a great experience. they were very professional, Ivan is the go to sales man. I will be buying another car before the end of the year and I will definitely choose this dealership. Thank you. sincerely : Patrick Christensen
Love them!! I have done several transactions through Auburn Chevrolet in the past 8 years, and cannot recommend them enough. Always superior relations in both my car buying, and service/maintenance!! Thank you Auburn Chevrolet for standing above the crowd!!
You guys are so helpful at meeting the individual needs of each customer. You guys also do a wonderful job of communicating between staff when a sale is being handled. Everyone works their hardest to make sure that the customer leaves happy. I'm always thankful that you guys are willing to work with each customer's financial situation to make a comfortable sale. Thank you so much!
I just bought a new Chevy Cruze from Josh, one of the internet sales people. Josh was friendly, knowledgeable and helped me get into my new car with ZERO hassle. I will be returning to buy my wife a new vehicle from Josh and the guys over there, we had a great experience!
This dealership was top notch! Josiah and Mike went above and beyond to get us a deal that we would feel great about when leaving the dealership. The gave us our options as far as negotiating, but never pushy what-so-ever; which was a great change from other dealership experiences. They followed up with us step by step, and make it a fantastic experience. Lisa, the finance manager was also a pleasure to work with. She was very informative and also didn't push us into anything we weren't comfortable with. I would love to have a chance to buy from them again in the future!! Highly recommend!
This is my second car I have bought at this dealership. BUT, this time was
over the top fabulous because of Kay Mcmillen. She was so fun and no stress
at all to drive and buy a car. GREAT experience just ask for her and your worries are over.
I had the best buying experience yesterday thanks to Ron Yinger! He was awesome through the whole process, super nice and patiently answered all my questions and made me feel at home. The one reason I don't like car shopping is bad experiences with the stereotypical "car salesman" types and Ron broke the mold. My whole family drives Minis and I can say that we'd tell all our friends to go buy a Mini from Ron. Well done, and he was definitely the reason that Mini Seattle will earn my business again in the future.
I have dealing with Seattle Mini since I got my first mini in 2008. I leased and was very pleasantly surprised by the excellent customer service. I have worked with Jay Hammon each time I have leased a Mini. He has provided excellent service so much so that I leased my last mini from him while living in New Mexico. He was very helpful and worked with me through email and phone to facilitate my picking up of my newest Mini. Jay helped to keep track of my car so I could arrange flight up to Seattle as soon as it came in. He even picked me up from the airport! I have recommended friends to Jay and they were very happy with the service and follow up he provided. The service center is always helpful too when I have to take my car in to be serviced. I love my Mini and when it is time to get a new one I will have Jay help me again.
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