Used passenger vans for sale near Ruston, WA

Long story short, my first experience was a complete debacle. I left reviews on Google and Yelp, and I was contacted straightaway by Mark Therrien (new car sales manager). He explained the situation from his perspective and offered an apology and a workable solution. At this point, there was no agreement that I would return, but Mark handled a tough situation with the utmost professionalism After a short call, Mark did a number of things that I appreciate and value: • Got some information from me so we could take advantage of my drive time to get credit worked out. This multi-tasking saved a fair amount of time at the dealership. • Gave me a side-by-side comparison of my pre-approved interest rate and the rate they were able to offerWhile I was driving, Mark and team found a better interest rate that reduced my payments by a few dollars per month. The reduction was not large, but the point is that they went out of their way to optimize the loan for me. • Mark presented me with a simple and straightforward set of numbers that explained the cost, their cost, a fair trade in value, and what my payment would be. Somehow I knew that buying a new car only required some basic arithmetic with a handful of numbers. This was exactly what I was looking for. Look at the bottom ¼ of a sheet of paper, do some math in your head, and know what the heck is happening. • He also did something unnecessary but very thoughtful to compensate me for my time. • Talked to me like a normal person engaging in a basic and mutually beneficial business transaction. Honest, straightforward, and very comfortable conversation. • Mark hustled to schedule the cleaning of my new car and visit with finance in a way that helped to make things go faster. Again, this was my second long drive and for other reasons, I was really pressed for time. My visit with Nicole Smith in finance was equally straight forward, honest, simple, and educational. • Nicole likewise gave me a very clean set of numbers to approve and the signing process was quick. • She also provided a surprising amount of useful information. A lot of this was regarding various warranties and packages that they could offer, and when I saw that coming, I felt a little twinge of irritation start to arise…again mostly because of some bad experiences earlier in the week. But I listened and realized that the things she was talking about were reasonably priced products that had a solid value proposition. • The point is that there were no gimmick products and those that were offered had a benefit at a good price, and there was no hard sell. Basically just a well thought out presentation of the value proposition and a “feel free to take it or not” quality to the discussion. • Nicole also gave a very interesting piece of insight and advice about an insurance product. Without going into detail, there was a thing that I thought was a good idea, and she explained to me why it was actually a pretty bad idea…and it made perfect sense. I didn’t see it because I’m not a professional in this particular field, so the edification was appreciated. Finally, there was a gentleman that did a great walkthrough of my car. I am amused by the fact that most of the learning has to do with a computer and how to talk to my new car. Overall, I am completely satisfied with this experience. As a business person, I’m enjoying looking back at this as a case study of sorts. Mark and Nicole’s ability to take fiasco and turn it around into a positive experience is noteworthy, and I would definitely consider doing business here again.

This vehicle has been extremely reliable and fits my needs for hauling lots of cargo and pulling a utility trailer. The engine has great power and the interior comfort if excellent. It make long trips very comfortable. It is the main reason why we purchased a second Sienna, 2021 XLE AWD.

Accidently caused battery to die. Was not sure. After a jump start the car ran fine the rest of the day and following day. Went to service department to have system checked. Mitch Paulson checked the battery and everything appeared fine. I had made an appointment and he could have gone ahead and taken the car in and run up $100 bill or more. In just a few minutes I was reassured the battery was fine and on my way.. I feel I have always been treated fairly at this dealership. Again, thank you to Mitch Paulson

Traded our 2025 Toyota Hylander Hybrid awd because the seats were so uncomfortable and was told there was nothing they could do about it for a 2023 Sienna. We were looking for a road trip vehicle when we bought the Hylander but both Toyotas Got great gas mileage 36 mpg drove good but the seats were uncomfortable and a little hard to get in and out of because the roof line has been lowered. Didn’t have the room inside as our grand Caravan and you couldn’t remove the second row seats they wouldn’t even lay down flat just lean forward. Was a bigger car outside than we wanted but not as roomy inside. After 9k miles we traded it. Would be a good car for someone

I recently purchased a used Subaru Forester with the help of Art Sanchez. He was SO helpful and made the whole process VERY enjoyable. I have told many people who worked with me to go there and ask for him. He is a great addition to the dealership. Thank you Art for all your help and laughter.

Have owned the 2018 Toyota Sienna Zoe since 2019 (used) and have put 55k miles on it. Currently at 99k miles and looking to drive for another 50k miles atleast. Great in every aspect including space, safety, comfort, sound insulation, efficiency. Have gone on road trips with three generations of family with no complaints. Not fun to drive but gets the job done - probably the only thing my Honda odyssey was better at, just replaced front brakes for the first time at 99k miles. Eats tires because it’s heavy - expect about 35-40k in primarily hot weather driving. Look forward to many more years of driving

I purchased a new vehicle from Eric Shin and I thought it went really well. Everything was explained to me on all the bells and whistles. He did a great job. I have been a customer for 40 plus years and have had great service.

My Sienna XLE is a 2018 Braunability handicap van with the 285 hp V6. I bought it new, it has 40k miles. I’ve serviced by the book, replaced battery this year, put one set of tires on it, and have driven it like I stole it. It’s never missed a beat, is comfortable, durable, dependable, averages 19 mpg on short runs of 15-25 miles. To my dismay, Toyota Sienna’s are only available after 2020 with the 245 ho 4 cylinder hybrid. I may be forced to buy a 4 cylinder Sienna, but I sure don’t want to. Don’t like the looks of the Honda, Pacifica, or others.🥴🥲

Worked with Mike Carter in purchasing our new 2024 Grand Highlander. Mike worked tirelessly to find us the car we wanted, a storm cloud blue, with black wheels, fully loaded platinum with very rare and hard to find Portobello Brown Leather Interior. Mike pulled it off and found us one that was allocated at another dealership. He was able to make an inside trade and got that car coming here for us. He kept us updated throughout the entire build and delivery process. Now let me say, I visited a couple of dealerships before visiting Titus Will and was met with Pushy sales people. The other dealers were also trying to cram $500 3rd brake light pulse system (which is a $15 part on amazon and takes 10 mins to install) as well as clear door edge guards for $800 (which is about $20 on amazon and takes about 5 mins to install) It's absolutely ridiculous what the other dealerships were trying to pull off.... AND they would absolutely refuse to remove the option because "it was already installed on the vehicle" Now coming to Titus Will, the only thing they tried to add on was a SWAT GPS Tracker. Which of course, I didn't want and they had no issue removing that option. I was pleasantly surprised when they agreed to do that. I was able to negotiate a fair price for our trade-in and once that was all settled the paperwork process was very smooth. The Finance Manager was very pleasant, showed us all the options but was not pushy at all. The Dealership was very neat, clean and tidy and they had a very nice self serve espresso coffee bar. Our Vehicle was waiting in the covered, indoor delivery bay, freshly detailed and ready to go. All the employees we dealt with were very pleasant and professional. Overall, we were VERY pleased with our experience and highly recommend TITUS WILL TOYOTA OF TACOMA!

I’ve owned a Sienna for 12 years. It is very reliable and very comfortable. It is also exceptionally roomy. It has all the comfort of a sedan, plus it has the convenience of having so much more room than a sedan.

Love the car. Comfortable, reliable and practical! Love the 4 cup holders up front. The electric folding seats in back are also great (limited edition) I’d highly recommend this van

Just a good old fashioned honest car dealership. A amazing experience all around, they really take care to make sure everything is great with the car or truck , and best of all viva made the paperwork a breeze fast and we were out the door. Really appreciate Three 2 1 and Aaron and Viva.

This van is amazing. It was gifted to me by my grandparents with 290,000 miles on the engine. As of right now it currently has 314,000 miles. I am absolutely amazed by the integrity of this vehicle and how well it has held together over the years. Yes there are small cosmetic issues, as you would expect with a car that’s 18 years old. We chose to replace the coolant system around 300,000 miles. Minor set back, but it has run even better since then. The DVD player no longer works, but all the speakers are in fanatic condition, seats as well for the years of love, soccer games, and countless trips. This van has transported not 1 but 5 generations of family members over the years. We may look into a transmission swap- but I am honestly interested in finding out just how far this one will go. I definitely will only be purchasing siennas from here on out, as this one has proven that with proper maintenance, they will continue to thrive well after 300,000 miles.

I found the perfect car, and thankfully the perfect dealership to make the process easy and straight forward. Very kind and respectful sales employees, great vehicles and amazing prices. Could not be happier!

Amazing and reliable this vehicle will make it to half a million miles And it holds and sits legally seven Children and adults. All seats stow away with simple locksystem

My experience was great. I didnt get the car, but the service i received was very fast, professional, and i wouldnt hesitate to deal with Brandon, or Duffy's in the future. Mike

We are Sienna fans! We've had a 2004 and now a 2014. We like the comfortable ride, intuitive controls, great visibility and the awesome reliability.

I do have a problem with the hood,because I have rust on the edges .I don't think I should have to worry about rust on the xxxx hood.

Toyota Sienna is a nice vehicle to own and drive. Seats 8 people and we need every seat. Weekend trips summer driving vacations are a pleasure. Plenty of power smooth quiet ride and most of all dependable

Everything went well with Oliver as my salesman. He was upfront with me and explained things as needed. I consider it to be excellent and I appreciate that.

Richard was great. Very informative and friendly. There was no pressure at all and he was patient with me while dealing with my bank and insurance company. Thanks again!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I recently had the pleasure of purchasing a vehicle from Good Chevrolet, and I can't express enough how impressed I was with the entire experience. From start to finish, everything was smooth, efficient, and freaking enjoyable. Firstly, I have to commend Preston Heurion, the salesman who assisted me throughout the process. Preston was not only knowledgeable but also incredibly personable. He took the time to understand my needs and preferences, ensuring that the car I chose was the perfect fit for me. His friendly and professional demeanor made the entire experience a breeze. What truly set this dealership apart was the remarkable speed at which everything was handled. Preston went above and beyond to expedite the process. He took care of the appraisal for my trade-in with precision, ensuring that I received a fair and competitive value. The paperwork was handled seamlessly, and he had everything ready for me when I arrived at the dealership. It was evident that Preston and the team at Good Chevrolet value their customers' time. Overall, my experience at Good Chevrolet was the fastest and best I've had when working with a dealership. If you're in the market for a new vehicle and want a stress-free, efficient, and enjoyable buying process, I highly recommend Good Chevrolet. Ask for Preston Heurion – he truly goes the extra mile to ensure customer satisfaction. Thank you, Good Chevrolet, for making my car-buying experience a positive and one that I will remember for the future!

Great service, friendly staff, that's why I have been a customer for 25+years.Would definitely recommend anyone to Tim O'BRIEN, for your next vehicle..

It went well, but I didn?t get what I wanted for my trade in. Good place to shop for new vehicles. Reputable dealership. I was very satisfied with my purchase.

This car is both beautiful and dependable. What do I like about this car? It is roomy. Easy to enter and exit. Heated seats. Great storage areas for driver and passenger. Especially nice storage for groceries and cargo that drops down into the car at the rear door. Excellent visibility. Easy to enter and exit, low to the ground. A smooth ride, and good on gas. Exceleration is very good.

We bought our Kia EV6 in 2023 and have had a very good experience with the car and this dealership. Had a service at West Hills Kia today - it was fast and efficient. Jason gave us excellent personalized service.

We have had our Carnival for about 6 months. I love it!! It is my favorite car ever and I was a Ford Explorer fan before. It is so comfortable and rides like a dream. We can comfortably carry 8 adults with no problems. It has plenty of power and still gets 25-27 MPG around town. The seating configuration is amazing the way they lay down or come out. Being able to see the back while driving is a definite plus, carrying grand babies. And it even becomes its own WiFi spot! The warranty is unbeatable and the service is so good. Highly recommend!!!

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.