Used passenger vans for sale near Ruston, WA

Long story short, my first experience was a complete debacle. I left reviews on Google and Yelp, and I was contacted straightaway by Mark Therrien (new car sales manager). He explained the situation from his perspective and offered an apology and a workable solution. At this point, there was no agreement that I would return, but Mark handled a tough situation with the utmost professionalism After a short call, Mark did a number of things that I appreciate and value: • Got some information from me so we could take advantage of my drive time to get credit worked out. This multi-tasking saved a fair amount of time at the dealership. • Gave me a side-by-side comparison of my pre-approved interest rate and the rate they were able to offerWhile I was driving, Mark and team found a better interest rate that reduced my payments by a few dollars per month. The reduction was not large, but the point is that they went out of their way to optimize the loan for me. • Mark presented me with a simple and straightforward set of numbers that explained the cost, their cost, a fair trade in value, and what my payment would be. Somehow I knew that buying a new car only required some basic arithmetic with a handful of numbers. This was exactly what I was looking for. Look at the bottom ¼ of a sheet of paper, do some math in your head, and know what the heck is happening. • He also did something unnecessary but very thoughtful to compensate me for my time. • Talked to me like a normal person engaging in a basic and mutually beneficial business transaction. Honest, straightforward, and very comfortable conversation. • Mark hustled to schedule the cleaning of my new car and visit with finance in a way that helped to make things go faster. Again, this was my second long drive and for other reasons, I was really pressed for time. My visit with Nicole Smith in finance was equally straight forward, honest, simple, and educational. • Nicole likewise gave me a very clean set of numbers to approve and the signing process was quick. • She also provided a surprising amount of useful information. A lot of this was regarding various warranties and packages that they could offer, and when I saw that coming, I felt a little twinge of irritation start to arise…again mostly because of some bad experiences earlier in the week. But I listened and realized that the things she was talking about were reasonably priced products that had a solid value proposition. • The point is that there were no gimmick products and those that were offered had a benefit at a good price, and there was no hard sell. Basically just a well thought out presentation of the value proposition and a “feel free to take it or not” quality to the discussion. • Nicole also gave a very interesting piece of insight and advice about an insurance product. Without going into detail, there was a thing that I thought was a good idea, and she explained to me why it was actually a pretty bad idea…and it made perfect sense. I didn’t see it because I’m not a professional in this particular field, so the edification was appreciated. Finally, there was a gentleman that did a great walkthrough of my car. I am amused by the fact that most of the learning has to do with a computer and how to talk to my new car. Overall, I am completely satisfied with this experience. As a business person, I’m enjoying looking back at this as a case study of sorts. Mark and Nicole’s ability to take fiasco and turn it around into a positive experience is noteworthy, and I would definitely consider doing business here again.

Have owned the 2018 Toyota Sienna Zoe since 2019 (used) and have put 55k miles on it. Currently at 99k miles and looking to drive for another 50k miles atleast. Great in every aspect including space, safety, comfort, sound insulation, efficiency. Have gone on road trips with three generations of family with no complaints. Not fun to drive but gets the job done - probably the only thing my Honda odyssey was better at, just replaced front brakes for the first time at 99k miles. Eats tires because it’s heavy - expect about 35-40k in primarily hot weather driving. Look forward to many more years of driving

Accidently caused battery to die. Was not sure. After a jump start the car ran fine the rest of the day and following day. Went to service department to have system checked. Mitch Paulson checked the battery and everything appeared fine. I had made an appointment and he could have gone ahead and taken the car in and run up $100 bill or more. In just a few minutes I was reassured the battery was fine and on my way.. I feel I have always been treated fairly at this dealership. Again, thank you to Mitch Paulson

An excellent comfortable kid hauler. Or if you prefer to haul a furniture it will get the job done better than a pickup truck. We love our Odyssey. This is our third Odyssey having owned a 2007. 2013 and now a 2024.

I recently purchased a used Subaru Forester with the help of Art Sanchez. He was SO helpful and made the whole process VERY enjoyable. I have told many people who worked with me to go there and ask for him. He is a great addition to the dealership. Thank you Art for all your help and laughter.

This vehicle has been extremely reliable and fits my needs for hauling lots of cargo and pulling a utility trailer. The engine has great power and the interior comfort if excellent. It make long trips very comfortable. It is the main reason why we purchased a second Sienna, 2021 XLE AWD.

Mike Thacker and Bubba Dean were awesome! No hassle. No pressure. Fair deal.

My mom got this car and it is so cool. Very comfortable. I like how the seats lean back and you can lay down and relax!

Great and friendly salesman and super fast was in and out in about an hour. Absolutely love my new car. i will be buying from them again.

This is our second odyssey, love the can with all the safety features. We have had great reliability, and now have just under 100,000 miles (99683) and have had only minor issues. Normal wear items plus an injector problem repaired under warranty. A few recall items ( door handles, back up camera fuel pump) all taken care of under warranty Love this vehicle, love it and will buy another when they redesign it. Rides very well, has a ton of safety features, interior is very comfortable. Highly pleased.

Great car Dealership, we've bought and sold cars through Boykos Motors and appreciate the communication and getting us the best deal!

Meets my needs. Wish the back wings opened. Needs more USB ports. One thing I really don't like is the fact the engine shuts off when stopped for traffic lights.

In short but honest and simple both gentlemen were polite and straight forward. Much more can't be asked for. Give business to your local economy and let them thrive too.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

My experience was great. I didnt get the car, but the service i received was very fast, professional, and i wouldnt hesitate to deal with Brandon, or Duffy's in the future. Mike

I bought mine used in 2019 with 22,000 miles on it. I'm now over 107,000 miles with no real problems. I've only done routine maintenance and it still drives a smooth gist as it did when I bought it and wouldn't have one hesitation driving it long distance anywhere. I've recently had the check engine light come on and it shows trac off, but I don't believe it's anything more than a sensor. Overall it holds up to the Toyota reputation of reliability, so much so that my wife winded up trading her dream Jeep Gladiator in for a Toyota 4Runner and hasn't looked back.

The Sienna is a great vehicle for trips. Hauls people and everything in comfort. Has lots of safety features and is very reliable. Better looking than the new Toyota models.

very reliable and dependable minivan!. 2000 sienna van Le it lasts more than 300,000 I recommend this vehicle to anyone looking for reliability just change your oil.

I do have a problem with the hood,because I have rust on the edges .I don't think I should have to worry about rust on the xxxx hood.

We have only owned the vehicle for 3 days. But so far it seems like a great vehicle! Lots of room, comfortable, easy driving, lots of features including back up camera, passenger side cameras, and land departure warning system.

Wonderful experience! The staff is extremely friendly and knowledgeable. All future maintenance work for my F-150 will go through Sound Ford.

Traded our 2025 Toyota Hylander Hybrid awd because the seats were so uncomfortable and was told there was nothing they could do about it for a 2023 Sienna. We were looking for a road trip vehicle when we bought the Hylander but both Toyotas Got great gas mileage 36 mpg drove good but the seats were uncomfortable and a little hard to get in and out of because the roof line has been lowered. Didn’t have the room inside as our grand Caravan and you couldn’t remove the second row seats they wouldn’t even lay down flat just lean forward. Was a bigger car outside than we wanted but not as roomy inside. After 9k miles we traded it. Would be a good car for someone

We bought our Kia EV6 in 2023 and have had a very good experience with the car and this dealership. Had a service at West Hills Kia today - it was fast and efficient. Jason gave us excellent personalized service.

This is the 3rd time We've owned a Kia Sedona. I love that the back seats fold into the floor. It's so roomy. It's perfect for me hauling kids or a ton of comic books when I buy a collection. This one I bought only had 9k miles on it.

We have always been well-satisfied with the service we’ve received. Staff are friendly, courteous, and keep you well-informed throughout the process. We will continue to have our car serviced here.

We have had our Carnival for about 6 months. I love it!! It is my favorite car ever and I was a Ford Explorer fan before. It is so comfortable and rides like a dream. We can comfortably carry 8 adults with no problems. It has plenty of power and still gets 25-27 MPG around town. The seating configuration is amazing the way they lay down or come out. Being able to see the back while driving is a definite plus, carrying grand babies. And it even becomes its own WiFi spot! The warranty is unbeatable and the service is so good. Highly recommend!!!

This car is wider than other minivans, providing more space and legroom for the kids. It drives ultra smooth and is super comfortable. Only complaint is that there is only 1 built in USB port and is located in the glove compartment.

This car has met my family needs for 8 years. The next owner will be happy to purchase the car. It is a very good for family with kids.

Just bought a used 2010 Dodge Challenger RT from this dealership today....March 30, 2013....Enumclaw Chrysler Jeep Dodge. I cannot thank these individual people enough, I thank Tom Robinson, Mike, Nathan and Mark for making this all happen. They sit down with you, talk to you in a professional manner. I especially want to thank Mark for getting me the best deal with my credit rating. This has been the most relaxed and friendliest dealership I have ever been to. I WILL send anyone looking for a new or used vehicle to this dealership anytime! Thank you Tom, Mike, Nathan, and Mark so much for everything!

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

I had a great experience. Ben Hooper was extremely helpful in getting me into the car i wanted. No high pressure or stress. He just made the process very simple, relaxed, and memorable. I would recommend this dealership to anyone looking for a vehicle and will come back when I am ready to purchase another vehicle.

My Sienna XLE is a 2018 Braunability handicap van with the 285 hp V6. I bought it new, it has 40k miles. I’ve serviced by the book, replaced battery this year, put one set of tires on it, and have driven it like I stole it. It’s never missed a beat, is comfortable, durable, dependable, averages 19 mpg on short runs of 15-25 miles. To my dismay, Toyota Sienna’s are only available after 2020 with the 245 ho 4 cylinder hybrid. I may be forced to buy a 4 cylinder Sienna, but I sure don’t want to. Don’t like the looks of the Honda, Pacifica, or others.🥴🥲