My experience with this dealership was outstanding! They go above and beyond with their care and customer service. I have never experienced service to this magnitude! They rock!
Simply a Drivers SUV
by woodnook123 from Kalamazoo, MI
January 6, 2019
Love the Macan! You get the utility of a small SUV with the absolute drivability of a Porsche. Holds the road like a small sports car. The 3.0L V6 in my model S has enough power to be crazy fun without getting me too many tickets... Although the 3.6L would be cool. The interior is very comfortable with amazing fit and finish. Leather is nice and soft. Back seats don't have a ton of room for adults, but I don't ride back there!! It is pricey to buy and to maintain, but it IS a Porsche. When I'm ready, I'll buy another one.
I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
Perfect combination of a sports car and an SUV!
by Tall Grey Guy from Fremont, WI
September 26, 2018
I have a 2017 Macan S model with the 340 HP V6 Twin Turbo. Plenty of head, shoulder, leg room for my 6'4" size. Super handling, acceleration, and strong braking. Excellent traction in snow without dedicated snow tires. Throaty exhaust note in sport setting and during every start up. Back seat legroom is minimal. You can open hatch remotely, but must push button in hatch to close. Inserting key in the left side of dash is different, but easy to get used to. Oil changes at $250 are a bit steep. No dip stick to check oil. 1st and 2nd year depreciation is extreme. Very disappointed to find that trade in values are far less than the sales guys tell you even with low mileage. Takes about 3-4 months to order one. Dealer stocks are limited and tend to be the overloaded option versions with very high MSRP's. Even the 4 cylinder models can approach $70K.
Overall a truly great car in every way. Porsche Customer Care is outstanding and super supportive. Local dealer staff is very knowledgeable and helpful.
Recently purchased my first car from Porsche Westmont and had a really great experience. Pawel offered straightforward education on the 2 models I was debating, and was very patient with me as I deliberated over a couple months. Not pushy at all. Highest recommendation from this customer.
Most fun to drive vehicle I have owned!
by jwmb001 from Atlanta
August 7, 2018
This car is the perfect mix of styling, performance and utility. It is not for the family with lots of luggage for multi kids. Performance and handling is extraordinary.
I have been wanting a Audi S4 for sometime, based on a family member's recommendation of Ultimo, I checked their website, and found the exact car I was looking for, I stopped in to check it out and was greeted my Michael. Michael was very easy going and very knowledgeable. He let me test drive the car, and let me check it out. There were no high pressure sales tactics. I went home to think about it, and ended up going back a few days later to test drive it again and ended up buying it. About a week after buying it, the transmission started making noise. I contacted Michael and Scott at Ultimo, they had me take it in to a shop that they prefer. Turns out the transmission needed to be replaced. Ultimo paid for the replacement and provided a loaner car for me. I am very glad to have my S4 back! Michael and Scott were very pleasant to work with. I look forward to doing business with such a stand up place again.
Driving is fun again.
by Goodchip from Edmonton, Alberta
June 17, 2018
I've been a BMW owner for 14 years. when I drove my first BMW, a 325i, back in 2004, I thought...ooooh this is different! Over the years I went from the 325 to a 528, a 535 and finally an X5. I was ready for a change. When I test drove a Macan GTS, I had that same feeling - oooh, this is different! I made a deal the next day.
The direct connection to the power and the road is unlike anything I've driven since that first BMW back in 2004. The fit and finish is impeccable. The technology is adequate but not overwhelming. Really love the traditional analog tach and speedo (as opposed to the total glass cockpit of say an Audi Q7). This is about the car, not the techno wizardry.
I'm 6'3"" and a cyclist, so interior space is important. The Macan has at least as much headroom and shoulder room as my old X5. Really. And way more shoulder room than a Range Rover Sport. (I know, hard to believe, but believe it!). And with the rear seats down, my bike fits in the back without even having to remove the front wheel.
Driving is fun again. I love my Macan GTS.
This vehicle met all my needs including long distance drives, comforts and safety. My wife loved it a lot and she mostly used it for her work and commute. Its interior is also very comfy and has a very good sound system.
There really is no substitute. Do your homework, test drive the various Macan and competitive cars in its class, and you’ll quickly realize that the purchase of a Macan will be one of the best purchasing decisions you’ll make in your lifetime. Thank me later.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Really tight handling - mini SUV sports car
by HappyDog from Cleveland OH
April 27, 2018
Great handling/grip of the road. A little short on space (back hatch). The most smoothly shifting automatic gears I've ever experienced. The 2017 model offers Apple car play and blind spot monitoring - two great features the car should have for the price.
I had great experience with salesman Lucas Saliba.He was very informative and knowledgeble.He answered on all questions and was very helpful.Really nice guy and very professional.He was very patient and spent a plenty of time with me and my wife to help and find the best car for us.Thank you Lucas.
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
My family & I had a great overall experience at MotorWerks INFINITY in Barrington. My salesman Steve Mink was phenomenal & great w kids. He and Ali Nauraiz in finance expedited the sale quickly so my family could get in and out in a timely manor. Shop MotorWerks INFINITY and ask for Steve. Not only will you get a great deal but a great vehicle & buying experience too!!!!
by Beverley from Somers
July 18, 2018
Never thought I would buy a Porsche SUV but while waiting for my husbands car to be serviced I wandered into the showroom. Sat in the Macon and immediately loved the driving position and the level of finish in the interior. Took it for a test drive and was hooked. The car is a driving car and it makes me smile to drive it. I love it.
This is my third Porsche bought at this dealership. The Porsche Exchange in Highland Park by far is the best Porsche dealership in the Midwest. From customer service to technicians to sales they care about you. I've owned many cars and I will continue to buy my Porsches only at the Porsche Exchange in Highland Park. Thanks so much for everything like always. Herb Willems
We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
Excellent facility. Great salespeople. Peter was mine. Very caring, professional and knowledgeable.
I had a great experience buying a car at this dealer. I would highly recommend this dealer and salesperson.
Born and raised in the great Chicagoland area but haven???t lived there since 1985. Motor Werks has always been a leader in the luxury car market there for as long as I remember. When I found the vehicle online I was searching for at Motor Werks in Barrington I was put in contact with Sales Specialist Mark Smith. Was I concerned about purchasing a vehicle site unseen? Not at all! Working through the process with Mark Smith was seamless and transparent. From Mark to Rashard in Finance I was treated with honesty, respect and like family. I flew in to O???Hara Airport and took the Metra train to Barrington station where I was met with a Motor Works representative. The vehicle was just as stated, immaculately prepped with a full tank. Took it for a test ride and was very happy. Paperwork was a breeze, took delivery and was on the road and home to Minneapolis for dinner that evening. Mark Smith followed up with a phone call the following day to insure my trip went well. He again contacted me a month later to make sure I was satisfied and if there was anything else he could he???ll with. I highly recommend Motor Werks in Barrington, IL. And of course, ask for Mark Smith.
I came in for a simple oil change, and I was made to feel special. I lease a base Macan and they treated me today like I bought 2 GT3 RSs! Everyone remembered me - they remembered my spouse, they took the time to come and meet my new kids and just made me feeel like the most important customer (even though I know I am an etremely small one). Special recognition to Jeff Cullen and Scott Lamb In service who greeted and helped make me and the twins as comfortable as possible while we waited. And a nod to my sales person, Eric Kozuh, and Jessica, the finance person, for taking time out to catch up and talk to me. Thanks Everyone!
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