Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Mr. Salmon, a.k.a. Fish, listened to us and met our needs from the beginning and throughout the shopping and buying process. Also, kudos to the dealership: We felt a sense of community among the entire staff in that if Mr. Salmon wasn't there when we stopped by (which we did several times), someone was always available to us. Fish allowed us all the time and information we needed to make a decision. We liked that.
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We had a great experience at Gengras! Jessica Spevada was very helpful and made the process very easy! We definitely would recommend the dealership! Everyone associated with the process was extremely helpful!
This was our second time purchasing a vehicle at Roberts. Both times we worked with Josh (Internet sales). He was amazing! Very low pressure and we had the deal done before we ever stepped foot in the dealership. The financing went super fast and we were in and out in less then a half hour! That is how all car buying should be!
I purchased a new vehicle from Roberts last week.
From my first call to the time I drove it home, it was a very pleasant, low pressure experience.
An extra I wanted installed on the vehicle was done within the week, and I was very satisfied.
Customers who find buying a car a scary experience will be surprised at the ease of the process and the knowledge of the staff.
Thank you Steve Buchter for helping me to find the car I wanted at a price I could afford!
Went in on thursday spoke to dominick explained to him what i wanted and how much i was willing to pay he showed me the perfect vechicle i told him i would be back that saturday, i ended up going back friday morning told him i was on my way to work i would sign the paperwork to get the process started and if he could meet my requirements to give me a call, he called me 2 hours later with excatly what i wanted to hear told me come in at noon on saturday and the truck would be ready for me, i showed up around 11:30 and by 1pm i was driving off the lot with my 2018 ram 1500, this was by far the fastest and easiest car purchase i ever made, they have gained a customer for life
Josh was very quick to respond to my emailed inquiry related to whether a truck they had was still available. Ultimately I ended up purchasing a truck from another dealer I had visited earlier the same day.
I had bought my first new Ram at Roberts 20 years ago and always received great service. So when it was time for a new truck I had to shop there. I checked out three other Ram dealerships and Roberts had the best selection of any of them. Noel is so friendly and knowledgeable about the product he sells. It’s more of a hobby than a job to him and his passion shows. I would definitely recommend Roberts.
We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.
What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle.
Thank You for being HONEST it was refreshing!!!!!!!!!!
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