Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
I went to Jack Schmitt Chevrolet in Wood River, Illinois today and was treated with professionalism and greeted like a friend. I recommend that dealership to anyone looking for a dealership with integrity and a great selection of cars. I saw a truck on their web site, drove down the street to the dealership and the truck was actually on the lot at the promised price. The dealership made it a very pleasant and efficient process in buying my truck. Thank you Jack Schmitt Chevrolet! I recommend everyone to look at their selection and find a car or truck for you.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
Fast! Amazing satisfaction. I couldn???t ask for a better experience. My van has given me the room I needed for my family of 4. We couldn???t be happier. As a mother I am much more organized thanks Cassens.
My wife and I found the car we were looking for less than two minutes on the lot. We were able to test drive it rather quickly and the price was right where we wanted. Very pleased with Jarod, Denny and the rest of the team. Thank you.
My salesman Tim did an outstanding job of listening and being patient with me. I had two trade ins and wanted to reduce my overall financial obligation and own a vehicle that has a warranty. Thanks to Tim im a proud new owner of 2018 F150 xlt. I love it.
We worked with Milton Wright. We came to the dealership with a vehicle in mind. He helped us to it right away and was very pleasant. When it came down to the negotiating he was very patient and willing to listen to our requests. He was easy to talk to and personable. We will be back to see him again in the future.
Royal gate Ellisville is where I trust to work on my 2012 Jeep grand Cherokee. I could go somewhere else that may be cheaper and may do a good job. But I put my trust to Glendale Ellisvile to trouble shoot and keep my vehicle to work at it's most optimal performance. Thank you Glendale Ellisville for your continued excellence and customer service each and every time. I think if Glendale Ellisville as a dealership that I know. One that I more than like. And for sure trust! Happy customer, Douglas Williams, CLTC
We purchased a 2013 Ram mega cab dually from this dealer ship. I flew 800 miles from Pennsylvania to pick up my truck. This dealer picked me up from the Airport at there expence. When we got to the dealership they told me that the Salesperson accidentally had a fender bender pulling my truck out of the parking Space. No biggie, they agreed to pay for any damage that was done to the vehicle when I got back to Pennsylvania. Once back in Pennsylvania we took the vehicle to the bodyshop had the vehicle repaired bill was paid by Lou Fuze dealer ship. Also once in Pa. The truck threw a check engine light. Once again. I called lou Fuze from PA they told me to have it repaired at at dodge dealership of my choice. Vehicle was repaired Lou Fuze again paid the warranty bill no problems what so ever. I can't Express enough how great this dealership treated us from the first phone call asking about the vehicle to after the sale customer service. I would fly the 800 miles again to purchase a vehicle from them in the future. It was definitely worth our time to do so. Great Price on the Truck and great Customer Service
My Salesman ROBERT MANGRAM was an absolute great person to deal with from start to finish.
The General Sales manager
GEORGE RUSHITAJ was also great to deal with
The Second General Sales manager STEVE was great to Deal with also.
These are three great people so if you are ever looking for a car or truck look these guys up. You will not be disappointed
Thanks Again Lou Fuze Dodge.
Friendly staff. You are always met with a friendly greeting. Service department staff is always ready to help any one. They try to get your service completed on time. Great place!
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