Had an excellent online buying experience with Jon Bryant. Searched multiple dealers in MA, NH, VT, and CT. They were amongst the most responsive and easy to work with. They had the best price and were very straightforward and transparent about fees and so forth. They registered me out of state and completed the trade in and new vehicle delivery in a single day with only one days notice that I was coming down from VT. They also made me a very competitive offer on my trade in. Alan was very detailed in showing us the car and all features as well as preparing the car with full detail and full tank of gas. Overall excellent fairly seamless buying experience with no surprises despite doing most of the deal online 2 states away. Bought new 2017 Renegade Trailhawk and so far have had no issues and am very happy with the vehicle. Would recommend highly and woul definately buy there again.
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
Had a great experience with the staff. The salesman, Peter, didn???t hassle me into anything I didn???t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere.
I just spoke with the service department about the airbag recall and he was so pleasant and helpful I needed to place a positive comment here. I bought my Magnum here and I did not feel I got a good deal but given how they responded to this recall so well, I would reconsider buying another car here. Good job, Chris. I am not related to any employee here nor even know anyone. This was a real unsolicited review.
We were taken care of by Charlie, who was very kind and professional with us. He told us to take our time looking over the car and we took it for a test drive. We mentioned our only concern to him regarding a noise we heard the car making as we drove and he told us right away that it would be taken care of. It was in the garage for a couple of hours and we were given all new breaks, oil change, tires and an overall safety check. The noise we heard before is now gone and the car was cleaned for us. We are very happy with our experience here and would recommend it to anyone looking for a great car for a reasonable price and great customer service. You won't have to deal with the pressure of spending more money than you intend to. A++ overall!
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Roger located a truck for us in hours! It was exactly what we were looking for! The entire process was fast and without incident! Len and the finance team were just as awesome! Thanks to Northwest Hills!
Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
Sales guy very attentive and polite. He explain everything we wanted and needed to know. I will definitely recommend Branhaven Jeep Chrysler Dodge Ram. Walked out satisfied
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