Used Cars for Sale in Bristol, CT

This was our second Kia purchased at Crowley. Based on the positive buying experience on our previous Kia Forte, combined with the absolutely top-notch service department, when we decided to trade up to a new Kia Optima, going here was a no brainer. Once again, it was a very positive car buying experience. Mike Martella our salesman listened to what we were looking for, made a well thought out recommendation and got us the Optima that we wanted with the best mix of features that we were asking for. Mike did a great job explaining all the features and settings for our car...even after he knew we decided to buy it. Financing was good as well...there was an initial issue with this, and the finance person fixed it quickly and we got it for the terms that we were looking for (Mike stayed involved throughout the process). At no time were we kept waiting more than a couple of minutes, and as soon as the paperwork was complete they had our Optima clean/detailed, gassed up, and we were ready to go. One of the key reasons that we came back to Crowley Kia was that for the past 4+ years that we owned our Forte, Crowley Kia's service department has been a delight to deal with. Always polite, always fully explaining any work that needed to be done, and all work done right and on time.

Great car lot of style, leg room and power true luxury, look forward to many stylish comfortable driving years. Good gas mileage for a full size vehicle.

Very courteous service department! Took my '15 Jeep GC for oil service, was done in less than 30 minutes complete with a quick checklist to make sure the vehicle had no other issues.

I traded a Mercedes GLC300 for the 2019 CX-5 and, honestly, this feels like an upgrade, although the Mazda is priced almost $20K below the Benz. The interior is better, sound system just as good, and technology is superior. Also much more entertaining to drive (I have the GTR, which has the turbo engine, although I drove the GT and it was pretty well powered). Thrilled with the Mazda and really happy with the upscale direction they are taking with he product.

I went in for an oil change, even with them having power outages the service advisor was very nice and accommodating . Highly recommended!!

I am in love with this car, only disappointment is the rev limiter. Shifting gears when heavy in the pedal hits rev limiter to quick and the car falls on its face. Must shift before 5900

We called about a new Nissan Murano on Memorial Day weekend . I was responded to be Steve Chagnon , he was polite honest and upfront . He knew we were coming from a distance he emailed all info I wanted even briefly discussed trade value . Steve and his team went above and beyond to make a great sale ! More for my trade in and best price on new car ! What more could we want! Believe me I've purchased a few cars and this was the best experience! They made a new long term customer out of us ! Thank you very much !

Just purchased my new nissan . I have to say as soon as I test drove it I loved it! It is very comfortable and smooth. Visibility is great and seems really good on gas. It has everything I need and more! Love it

I went in this past weekend just to discuss my options because my lease was coming due . I had an appointment with Frank Fazio. This turned out to be the best experience I ever had at Schaller !! I ended up leasing another car. Frank took his time to make sure I was completely happy with my new lease , he didn't push me into something I didn't want . He was very knowledgeable , went through everything in the car so I could really enjoy this beautiful car!! I do have to mention that everyone working that day was very pleasant and upbeat . Very different than past experiences I have had . I left really happy and excited with my decision!

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

My old car was tired and no longer able to do the long hauls pulling a trailor which was and is vital for my business. I had done a lot of research on line trying to figure out what car would fit my needs and budget. I came up with the Chevy Colorado (pick-up). I had many other dealers reaching out to me for my business. The one true thing that I new is that I wanted to purchase my new car from a local dealership. I called for an appointment and they set me up with Vin. Vin took his time with me, was very thural and listened. He put the Colorados side by side to see the comparison. Test drove the top of the line, a bit stiff for sitting behind the wheel for 12 to 14 hour drives. It was also out of my price range. Then Vin worked his magic and the 2015 Jeep Grand Cherokee showed up and it choose me to be it's new owner! It's been magical and I am extremely grateful for Vin intuitiveness!

I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on

I bought a van about 5yrs. ago, after being referred to J&M by my neighbor Mike Stoffan. I recently donated it to Disabled American Veterans. After visiting nearly 6 dealerships, I returned to J&M to buy a pick up truck. After I decided on which one I wanted, I met with salesperson Steve Magura right from the start Steve was both professional and a gentleman. After a test drive and checking the truck over, I told him about some concerns I had and he assured me that those would be taken care of. I had a loan pre-approval from my credit union and there was no trade-in. We agreed on a price, I reviewed the purchase order and made a request., Steve spoke to his manager Mr. Brown and he approved it. When I brought the check in I did a pre-delivery inspection, the mechanics did the repairs (as promised), the fluids were changed and the truck was cleaned. I met with Dannielle to complete and sign paperwork and waited nearly 25 mins.for her to process and copy documentation. She apologized for the long wait and said the reason for the delay was because they found a math error and issued me a refund. I could not believe it. I had looked at the purchase order 3 times and everything appeared OK. The point is they could have said nothing but, they did and that speaks volumes about their honesty and integrity. Whenever I called with a question someone got me a answer. Steve called me with updates and kept me informed about what was being done to the truck and when it would be ready. For ALL the above reasons I decided to write this review. If you come to J&M prepared and keep expectations realistic, I'm sure you'll do as well as I did and leave just as satisfied. Thank-you very much to Steve, Mr.Brown, Dannielle, the gentleman who drove to other lot to measure the bed of the truck, the office staff (always willing to get me answers) the mechanics and prep people. Because of all of you, I've FINALLY got the truck I wanted. I am one happy guy. I'll always refer family and friends to J&M. Again,thank-You! I give J&M 10 stars.

I drove this car in a test drive I was scared I droped the gas the car down shifted and started flying I almost got pulled over and idk but some how the twin turbo was screaming

I am writing this on behalf on my parents Ron and Joyce Lucco who this Tuesday purchased a 2013 Nissan Frontier. They have been searching for awhile now and even looked at some of the new vehicles but another year rolls by. This month they started their search again and came to your dealership. They were very very pleased with the whole process and asked for my input. My parents are in their mid 70's and are a little nervous about the whole event. Sid was the salesman and I can not say enough kind things about this fellow. He treated my parents extremely well and explained everything to them. Various online reports and pricing was openly showed to them. Basically the same thing I was doing. Sid and the manager gave them a very fair price. Sid went above and beyond to get the truck detailed the day I came to look at it on behave of my parents. Sid was an absolute gentleman who was very knowledgeable about the vehicle. He was very concerned about every detail and that everything was as perfect as could be. In the future if a Nissan is on my horizon I will most definitely go directly to your dealership at that very moment. One last comment, the others that we met as we were looking for Sid were just as wonderful. We had pulled in Saturday with the old truck and a small boat after fishing looking for a place to park so that I could take a test drive. We looked a bit funny but a fellow employee saw us and asked if he could help. After we told him our story he described how in the morning salesman meeting we were the two guys stopping in after fishing . Both my Dad and I looked at each other with a smile and it was then I knew this was a great place to buy a vehicle.

The car exceeded my expectations. Its appearance it roomy interior the color drive mode completely satisfied. The driving experience is untouchable. It have definitely lived you you it name.

I had been looking for a car for months and after as much searching as I could deal with I finally stumbled onto the one I had been looking for. The sales team, Brett Bauer specifically, were very willing to work with me throughout the whole process. Great overall experience for a first time buyer.

This car is very fun to drive. Exhaust note is amazing with the pops. Very good looking car , always have people asking me if it’s an Aston Martin or Maserati. This car lacks standard features that you would expect but they can be had as an option. The ride is very harsh not the best for long drives. It’s probably not the best value for the money. Very impressed with reliability. I’m a rough driver and have had 30000 trouble free miles.

My husband and I are no strangers to car buying. Due to lifestyle changes and a love of new cars, we've shared 7 different car buying experiences in our 13 years together. Gengras Volvo has definitely topped the charts of all of our experiences. We were drawn to Volvo after a friend raved about the safety features and reliability she had experienced with her Volvo SUV. We chose Gengras mainly due to the convenience of the location and we certainly made the right choice. The no pressure, relaxing and sophisticated environment of the showroom was immediately comforting. Vecdet was our salesman and Allen was instrumental in the transaction as well. I cannot say enough about the professional and kind approach displayed by everyone that we encountered. On the day I picked up my new car, it was covered inside the showroom. Vecdet and another associate unveiled it for me, I felt like a celebrity. Vecdet went on to spend a generous amount of time walking me through all of the features of my vehicle as well as guiding me on canceling the registration on my former vehicle. He had all of the answers to my questions- before I could even ask them. I've owned the car for 3 days and have been contacted by phone and email- simply to say thank you and see if I am happy with my purchase. Vecdet has also encouraged me to stop down if I have any questions about my new vehicle. Up until walking into Gengras, I had always felt like a walking dollar sign whenever I entered a car dealership. This couldn't be further from what we experienced during this transaction. I highly recommend this dealership, and while I'm at it- Vecdet. He was beyond wonderful to deal with.

This Volvo wagon is a good looking car, every were I go, people wants to see the car inside. It runs beautiful on the roads of Puerto Rico. I was looking at other Volvo autos at the dealership, but I saw the wagon and make the purchase. The only issue was the price, I paid a premium for buying in PR, $85,000.00 dollars.

I bought a 2017 Volkswagen Toureg. The buying process from start to finish was excellent - from our sales rep Ty, Rick financing, and Ted. Ty spent a large amount of time with us over the course of two days making sure the entire process was smooth and enjoyable. Thank you!!! Highly recommend this dealership and these guys!

This car has exceeded my expectations in every way. I have the 2017 F Pace S and I'm working in it everyday and can't wait to get it on the road. I've never had a car like this and especially never new a car could perform like this. The engine and handling is the funnest thing I've ever experienced. I've pulled trailers no problem. And the option to have comfort mode is fantastic and makes for a smooth ride like every other luxury car. And though this is my first Jag, I was hesitant about issues as rumored with Jags as of late. But absolutely no worries what so ever and it drives better than I could have imagined. I've driven long and hard to it's max numerous times and it always performs and Never get's old I assure you. Best looking car in its class hands down. I'm not one to follow the pack. Should be number one on anyone's list. Especially consider the value and performance of the "non" competitors... And I've driven Porsche, Mercedes, Lexus, etc.

I bought a 2016 Volkswagen GTI S from Bret Beuer at Volkwagen of Hartford and I honestly cant say enough good things about them. I walked in with a very difficult situation regarding negitive equity on the car i was driving and he along with multipul others worked great on figuering out what was going to be in my best intrest, even if it ment not selling a car. Not once did they push anything on my like many people think of when dealing with a salesman. Even during the paperwork it went smoothly. They picked me up on my lunch break at work, filled out the paperwork and I drove back to work in my new car! My girlfriend has an appointment there next week!

I own Ferrari's and the "real" GTMC is a great value for the money. It is at home on the road or on the track. Don't be fooled by a want-a be GT MC 8. This is the real deal.

I bought a used Mercedes Benz E350 from them and the buying process was smooth, professional and painless. Alex and Joe were great to work with and I'd recommend them hightly. Thx

We purchased the Maserati ghibli with 9K miles and already have issues with the front brakes, calipers are scratched. Spoke with the dealer and they informed me that I own a high performance car and that this is normal and not covered by the warranty. I also inquired as to the brake pads and he again informed me that I have a high performance car and should be changing the brake pads every 10K miles. The car came with Perrelli PZero tires which will need to be replaced soon even though they state a high treadwear. Again the dealer informed me that I now own a high performance automobile. We traded in our Mercedes E350 with 50K miles and never had to change the brake pads and only changed the set of tires once and towards the 50K mark. I like the styling of the car and the performance is good but I am not a race car driver and this is my wife's car. I have not been impressed with the dealer service or the high service intervals for tires and brakes.

I have recently bought a Audi Q5. I brought my Car in to have a quick check up. What a awesome job. I asked many question and the service department was willing and able to help. Very quick service . Very pleased with Jeff and all his helpful tips. Thanks For making my service call run smoothly

Definitely everything it is supposed to be and handles winter without hesitation. Also owned an MDX and used to think that was the best winter vehicle I had driven but not true anymore.

May 16, 2017 The troubling spectacle that a couple of airline passengers aboard United and American Airlines were subjected to, underscores the (now diminished) proposition of what customer service should not be about. But since this review is about a car dealership; the North Haven BMW dealership to be precise, the notion of a customer being hauled away from the premises for being an aggravated pain, would be a highly improbable scenario to envisage. But that unimaginable prospect is not what this is. In fact, my repeated experience with Ashley the service advisor; her manager Nicole as well as Carl and Todd were so pleasant and endearing I thought it would be more effective if I were to add context to this review so the contrast could be better imagined and appreciated. Needless to say there are other individuals that helped make up that conclusion, but whose names I regretfully do not remember. But suffice it to say that all of them to a person, made me feel and think that I can go about my routine with a peace of mind, confident in the knowledge that our car will be repaired and returned to us in the standard that befits its brand name. It has almost been a year since our first visit to that dealership (for service repairs) and in each instance, our expectations were unfailingly met even exceeded, (in a couple of instances, I had raised a question about specificity) but overall, they most definitely, deliver! Given that observation, I can without hesitation, say that ALL of them are a definite asset to the BMW name and quite naturally to their employer, Mike Mauro. Most appealingly is the follow up call the following day by Alison, (prompted by Ms. Roudie I was told) for that thought, certainly seals the deal for me. Thank you all very much! Oni and Jocelyn Sioson 12 Wilkenda Av East Haven, CT. 06512 review

Great vehicle And I love the split tail gate. So far so good and also the heads up display seems to be very helpful as well.

Stop by to look at and test out a 2nd car process was quick, simple and no pressure sales either will buy from them when ready!

Very attractive exterior and interior design. Tech features are up-to-date and extremely user friendly. Spacious enough for a family of 3 plus a large dog. Leather-wrapped seats are a big plus, and the cargo box fits most items needed to be hauled. Couldn’t be more satisfied or ask for more in a mid-size pickup!

Excellent customer service from the first contact to the final purchase. I flew into East Windsor from Atlanta to buy a truck. After more than 40 years of buying and selling vehicles, I've never experienced the quality of customer service that I had with the staff at Century Auto & Truck. It appears that this is more than just a business or a job. This is a passion. I highly recommend this dealer to anyone in the country. Hands down!!!!

This car is very comfortable and sporty at the same time. The design is superior to most luxury car manufacturers. This car handles really well in the snow compared to most AWD vehicles.

I was first enticed by the sleek look of this hard top convertible & went on to appreciate its smooth drive and easy maneuvering ability. It has a significant miles per gallon rate and I am constantly stopped and told what a good looking car I have!!!

I just purchased a 2011 GMC Sierra from Michael, super easy laid back experience. The truck was exactly what I expected. They weren't trying to hide anything and I got a great truck for a great price. There was no pressure at all. there was no high pressure sales tactics, overall just a great experience.

This car meets our expectations. Plenty of room heading and leg room. Our first reliable car was a Hyundai XG 350. Had it for 10 years. You need to buy a Hyundai

Jesse and the service team have never given me and my wife a disappointing experience. Everyone is patient, knowledgeable, and don't push random services on you. I would drive extra mileage to have the great service this team offers.

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.