Came in when I got my first car from this dealer in 2012, and traded it in yesterday for a new car. After coming back 6 years later, the staff is just as incredible and easy to understand. Very forthcoming with knowledge of vehicles after giving a quick outline of your needs.
(This will sound like a commercial) Car buying always seemed like this big hassle. Seeing cars, driving cars, and being overwhelmed with understanding your contract(s). The people on board at Hawk know their stuff. They break down all information for you to easily digest and understand.
Thankfully I had a Sales Consultant there, Justin Eick, who helped me walk by some cars talk about what I wanted and needed. And he directed me into the absolute best car for me.
If you're reading this review, and you made it down this far, go here for a new car! You wont be disappointed.
Came in looking for a new truck. I've had my current Ram truck for 10 years, and it was time for an upgrade. They gave me a great for for my truck I was reading on and a great deal on the truck a was buying! Overall great experience! Thanks to Chris, our salesman, for helping us with this process!
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Love the experience at this dealership! Tina takes her time in showing you the vehicle and explaining every detail you should know! I would defiantly recommend this dealership to everyone! Will be coming back to do more purchases in the future! Good job Napleton! Best customer service.
Positive buying experience at Napleton's Jeep in Arlington H
by Annamal1 from DealerRater.com
December 4, 2018
Thank you to Jared Hietikko and Jody Adams for a positive buying experience. You made buying a used car simple and easy. Jared was able to find a used vehicle that fit our needs and then made the negotiations stressfree. Thank you
I would say Jason Ebbole was very helpful. He answered all my questions, he and his team were very patient and was willing to go above and beyond to accommodate my needs. Jason works with you to help you get a good deal. I appreciated all of Jason's efforts.
Came into Napleton for a new Cherokee met with a super helpful friendly salesman Jason Ebbole, he was able to put together a great deal met all my expectations! Very nice dealership, clean and friendly! I???ll be sure to direct all my friends and family to see Jason Ebbole for all their new and used car neeeds!
Jorge is a good and honest salesman. And good discount
by Rays jeep18 from DealerRater.com
December 3, 2018
Excellent salesman and good dealership . Finance department is excellent. Will to help you out. I keep buying my Jeep here because Jorge is excellent person. This is my fifth vehicles that I purchased from Zeigler
As this was my first time purchasing a car the experience I had with Rick was effortless. He made my process very easy and was so helpful through it all, he had everything ready to go. He was very efficient and had a great personality, and made my first experience great. I would recommend Rick and Ziegler Dealer to others. The whole atmosphere was superb from the moment I walked in to the moment I walked out.
These two guys negotiated with us to give us the best deal possible to drive out with our new truck tonight! Will definitely recommend them to anybody that is looking to get a new car/truck! They???re the guys to go to! 10/10.. because the scale only goes up to 10!
Just purchased my second vehicle from Dupage Chrysler Dodge Jeep and RAM. The whole experience was great. Rose is very patient and knowledgeable, making the whole experience painless. Told her what I was looking for and stayed within my budget
All-in-all the sales guys I worked with were knowledgeable, accommodating, patient with me and absolutely competitive on price. I bought my third Infiniti from Gregory this past weekend and I see no reason to go anywhere else in the future.
I didn't believe I could drive out in the car of my dreams. Thank you Cecilio for understanding my needs, wants, respecting my budget and making this a reality. I am new to this process and it was quite straight forward. No games or tricks, just getting me in the right car at a price I could afford.
I got the car I wanted at the price I was willing to pay with no hassle! Great customer service and experience with everyone I Worked with. Very helpful throughout the whole process from financing to setting up onstar.
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