Used 2019 RAM 1500 for Sale in Arlington Heights, IL

We stopped in to look at the new MKZ Hybrid. Tom was extremely knowledgeable, laid back, and not pushy at all. He listened to our needs and put forward a solid sales pitch without being overbearing or desperate for the sale. Our experience there was good enough that we are considering purchasing from this dealership and having the car shipped to where we live in Ft Myers, FL. The sales manager chased us down in the parking lot, which was a pretty big turn off, but our experience up to that point still makes us want to consider buying from here. I will update this review if we decide to purchase the MKZ from here.

This 2019 Ram Big Horn is an upgrade from my 2014 Ram that I was currently driving, while I loved the 14 the new 19 is superior in every aspect I couldn't want more.

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.

The folks at Larry Roesch went above and beyond to make sure that I was happy and that my car looked great. They took extra time to touch up extra marks. It's practically like a brand new car! The follow up was great and the car was delivered early :) Thanks!!

This truck looks great and many functions. The AC is crap and there is this horrible whistling noise at highway speed. The resale value is extremely low do not purchase this truck.

Didn't feel pressured to buy. Salesman (Fawaz) developed a rapport quickly, didn't seem phony. Spent as much time as needed to explain things.

The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice. Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice. Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable. I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning. Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly. In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything. I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents. In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.

My husband and I purchased our first newer vehicle (ford explorer) through Sherman and we are completely in love with it. Steven, our salesman, was amazing and made our experience enjoyable, hassle free, and made sure to get us into the vehicle we wanted all while giving us every option possible. We drove 4 hours round trip to purchase this vehicle and we will definitely be back to purchase our next one! I researched Explores extensively and Sherman had everyones price beat by $7,000!!! Thanks for your kindness and dedication to pleasing your customers!

I had a 2011 Ram 1500 and loved it. I just bought the 2019 Ram 1500 and I can’t believe it but I love it even more. All the things they got right with the prior models they built off of and made better. The things they added in styling, efficiency, cargo holding, storage, and styling push this truck over the top. It’s the best truck I’ve ever owned!

Rob Calhoun was my sales rep who went above and beyond. After deciding on the "out the door price" with Robert I honestly went to 3 other dealers hoping to negotiate a lower price from them. They couldn't touch his price. The color I wanted wasn't in stock. He found one and had it onsite within 2 days. The final process was quick and painless. I forgot my garage door opener in the free loaner, and Robert drove out to that customer's home, picked it up, and dropped it off at my house. Talk about service. Darrell Herbert handled the financing and patiently explained all the paperwork making sure I understood it all, and even though I qualified for the special 1.9% financing, he still tried to find a lower rate from Honda. I bought my 2008 CR-V from Brilliance and plan on buying my next car from them as well.

Coming from a 2017 GMC Sierra this truck is hands down a better ride and more powerful. The crew cab is huge compared to others. It rides and performs better then my previous truck and rode better then other new ones I test drove.

Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!

Glad I got the V6. Not quite getting the specced mileage, and the dealer wasnt able to put a couple of things I ordered on the vehicle due to some FCA issue, but generally very happy so far, 95 out of 100. I use the truck for work, but note that isn't an option on this survey.

Stopped in to get my first oil change for my Ram 1500 Big Horn - they were done before I sat down. Great service, Josh Galiher was great! I will definitely bring my truck back for additional service.

4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.

I'm a happy customer... I have never experienced such customer service with patience and has gone over and Beyond the nicest and understanding of a dealer, this was my first time that I purchased a used car at a dealer and salesman explain to me the difference when you purchase a used car or a new car and I was satisfied to come out buying a vehicle, everyone there was kind nice and treated one with respect, I was so surprised how glad I was that I chose Auto Villa that I had my daughter come and see there cars the same day so we both came out buying vehicles , For the second time ..we're happy customers ... Yes I would recommend this to any friends or family memember my experience with Auto Villa ...Mrs.Davidson

Absolutely love my new truck. A head turner every time I drive it. It’s pure luxury and power with the amazing Hemi. Tap the gas and you’re gone!!

Couldn't be happier with my purchase. We had been watching their inventory for a while online. Finally decided it was the right time. I called before making the drive in to make sure the truck was still there. By the time we arrived it was pulled up waiting for us. Everyone there was friendly and knowledgeable. Great Experience!

Absolutely splendid truck. I love it. Ram really hit the mark with the 2019 rebel. My wife is actually wanting one now. Although in another color.

The best car buying experience in my life!!! That's not a joke or an overstatement, it truly was. My husband went in there on Monday, 04/09/2018 to look at a Lexus RX350 that he saw on their website. He met with Ryan Golden and they went on a test drive and my husband called me and said "this is the SUV I want", he took care giving them his information and while I was at work, I was able to email all my information to Ryan. Pretty simple right? I was pre-approved online so by the time I got off work, we went to the dealership, I took the car for a test drive and signed all the papers! Ryan is an exceptional salesman, he's straightforward and honest and really is passionate about what he does. He spoke very highly about Ray's Chevrolet and told us about the different things that the owner is involved with in the community and I so proud to work there. I told him we would be back there to buy are next car and he's going to keep an eye out for what we are looking for.

I have been driving Ford F150 Pick ups for the past 12 years, and this 2019 Ram 1500 Laramie, blows them all away, when looking at new pick ups the Ford has not changed, except to get worse, the interior is now very plasticity and the truck seems old and antiquated. The Ram is all new, rides so much better, looks better, my V-8 has more power than my old Fords turbo V-6 and I am getting 22 mpg, the options are unbelievable with a reclining rear seat and a huge 12" touchscreen that operates everything. The Ram has the Ford beat on payment in a big way, I Saved $40 a month for all New compared to Old and outdated

Pasquale treated as like family, answering all our questions & going out of his way to please us. We love our new JEEP COMPASS SPORT 5X4. THANKS PASQUALE! 😎

I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.

David, Tom & Marcin were amazing! David was helpful & quick, Tom was efficient & helpful! Marcin had my paperwork ready quick(even when it needed to be reprinted) I???m so in LOVE with my 2018 Jeep Renegade! The only issue I had is that the 2018 Jeep Model I purchased was not equipped with CarPlay thru the 5.0??? radio system.. Needs a larger screen/system to use CarPlay.. for the cost you pay for the vehicle they should all be automatically equipped with today???s technology not just certain models...

This car has everything that I and my family need. Comfort, security, a beautiful exterior, and interior design. That truck is a bull. My boys love it.

I purchased a 2018 Compass Sport vehicle and was amazed with my salesman. My salesman "Pesci" let me test drive 2 vehicles and didn't pressure me into anything. He was very patient, polite and answered all of my questions. Pesci is a people person which makes him anot outstanding car salesman. Because of my overall experience today, in 4-5 years I will purchase another vehicle from Jack Phelan dealership.

We love this truck overall, but the navigation system has some quirks. It drives better than anything we have ever owned (drove 3 hours in a blizzard on April 14) and is so comfortable.

This Truck was really more than I needed as far as options but for the price it was the absolute great value. I am very well pleased with the purchase.

We purchased two brand new vehicles in 2 months from this dealership. My son purchase a brand new Jeep Compass and he loves it. My wife picked up her new truck Ram 1500 upfitted last night and she absolutely loves it. Thank you Sonya and Josh and the entire team for everything you do at Kunes.

This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.

South Chicago Dodge Chrysler big help in many ways. Workers always informed me of inventory and what's new on car lot. If it's your first time buying a car these guys to go. Appreciate all the help South Chicago Dodge Chrysler.

I have owned Ram Trucks since 1997. The new 2019 is a huge advancement compared to the previous models. Has a quiet ride and all the power you ever need.

I called on a Navigator that they had in stock. I was an hour away, but he sales manager told me that the car may have an engine problem and they are taking it offer the lot. I was happy that they did not make me drive all the way out there and try to flip me in to something else.

The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.

Here is the deal. Honestly, I cannot think of any negative aspect of this dealership. I wanted a new 2017 Jeep Renegade with specific color and options and I got it for a price that made me feel that I had a great deal. My sales specialist is Mark Whalen, he took care of all my questions and concerns. He is very experienced and told me that he has been with the dealership for many years. Here is an instance where I felt very spoiled. I had a rental car from Enterprise at the time of purchase and wanted to drop it off at Enterprise, couple of blocks away. Mark insisted to call them and ask them to come and pick it up themselves, saving me the hassle of going there and delivering the rental to them, and so it is done. Mark was so good with me that I couldn???t resist to give him a hug before I left the dealership with my new Renegade!! I also met Frank Katsis, very pleasant man, had few chitchats with him and seems very admirable person. He made sure that the transaction would go smooth, especially that I drove long distance to get there. My last encounter in the dealership was with the business manager, Brian James. He made sure that all docs are good, my payment check is good and that I will receive all the DMV paperwork in the mail within 10 days. I verified with him that???s it???s only going to be 10 days and he confirmed it. I was surprised how fast is that and indeed, I received the paperwork in 8 days, despite the Thanksgiving holiday! Tip: This dealership is very transparent with their prices, they offer discounts online and even further discounts when you call them or contact them via email. I can definitely say they are very competitive. By the way, this place has a unique selection of cars, mostly their cars are fully optioned and they sell them for cheaper than what you???d expect for the options that they carry. I would love to have that extra option or quality in the car without breaking the bank. I highly recommend this place for your next Chrysler/Jeep/Dodge car.

The new Hemi 5.7 L vat engine is a work of art. Power performance and oh so quiet. The air suspension gives it the smoothest of rides.

I originally came into the dealership to trade in my 2012 Ford Fusion SE for a 2014 Jeep Compass Sport. I didn't think that I would be able to get anything higher than a 2013-2014 vehicle due to my credit. The salesman I worked with was very patient and knowledgeable; he answered all my questions and I was able to walk away with a 2016 Jeep Patriot! I really appreciate everyone who made this deal happen :-)

This is the third ram I have owned. All have proved totally reliable with low maintenance very good vehicle for the money I would recommend this vehicle to any who are looking for a truck