Used 2019 RAM 1500 for Sale in Fairhaven, MA

This is the 8th family car for us at Empire Hyundai and I am very pleased with the experience from beginning to end. Always dealt with Ron Webb and always will......walks us through the process with great efficiency and relaxed demeanor.....very important when buying or leasing a new car! I love my new white Tucson and can???t wait to drive for next 3 years....Thank You 👍

This 2019 Ram Big Horn is an upgrade from my 2014 Ram that I was currently driving, while I loved the 14 the new 19 is superior in every aspect I couldn't want more.

Brought my vehicle in for a routine oil change (they always top of all the fluids too) and tire rotation. Found out in I was in desperate need of tires (which of course needed a wheel alignment) and my engine and cabin filter needed to be replaced. The tires needed to be ordered and would be there the following day, so I set up an appointment to get that done. After mounting the tires on and the realignment the technician took the vehicle out for a test drive and he felt the wheels were not properly aligned. They realigned them and the 2nd test drive was good! As you can imagine, this all took time and Paul, the service rep, gave me 40% off my bill!! He also took the time to explain everything my vehicle needed as well as the cost for each item.

The 2019 Ram 1500 crew cab Rebel with air suspension, 12" nav display, and the 5.7 Hemi is pretty nice. Pros: comfort, usb-c that quick charges front and back, easy to use nav system, comfortable ride (with caveats), nice convenience features like rain sensing wipers, etc. Awesome sunroof, great styling inside and out. Oh yeah, easy tailgate. Soft down and easy up. Electronic latch. I know that's low on the list but I sure is nice. Cons: ride is not good in aero suspension setting. Have to turn off that feature. Fuel economy is terrible. Typical 11-13 mpg. If someone says it is higher they are either not using it in traffic or they are lying. The back up emergency braking is jarring and over sensitive to the point of being terrible and unusable. I think the rebel is awesome, and the air suspension is a must. But get nerf bars because waiting for it to raise and lower every time you get out or in is not reasonable. It's not so much a con, but bears mentioning. Reliability is anyone's guess, obviously. It is a strong truck. Transmission shifts very smoothly. In the rebel you lose the 4-wheel auto setting, which is a really nice thing to have. My old ram had it and I got into the habit of using it in the rain when I wasn't hauling anything. I do not like the super luxury trucks typically, but the Rebel trim is a great compromise. You get the rubber floor mats standard, reasonable off road capability (face it that's needed even if you don't go mudding), and while it is indeed a"pretty" truck, it can get down to business without you worrying you are going to scratch your Sunday go to meetin' vehicle. I opted for a drop in bedliner which I personally feel does a better job of protecting against dents. In the end, you don't need my or anyone else's review to decide on a new ram. They are excellent vehicles. Far better fit and finish than any Ford, far better materials and comfort than any Chevy. Not that I'm a religious purist about it, but then again, I bought mine because my last truck was a ram. My next one might or might not be. For now, they are a clear winner.

In 2015 I bought a new Subaru Forester 2.5i Premium at Atlantic Subaru in Bourne. I loved my new car….it was everything I wanted in a new car. It had plenty of room to transport all my partner’s antique treasures as well as yard sale finds. It had the all weather package that included heated seats which my partner, who is not from New England but from Perth, one of the hottest places in the southern hemisphere, loved. On the other hand, I loved the Eyesight feature as well as Starlink. I was not thinking of buying a new 2018 Forester but Atlantic was having Promo in the month of December and I thought I might explore some options. Working with the management team, they set me up with Joe Stanley, one of their salesman. Within minutes I knew Joe and I were going to hit it off. He listened to me, understood what I wanted and at no time was he “pushy”. From beginning to end, Joe was professional, knowledgeable, and friendly. He did not pressure a sale, nor did he make me feel rushed into a decision. He worked with me to get the most for my trade-in as well as a good price for the new car. I must admit, I did go to several other dealerships to compare what they would offer. In the end, I came back to Subaru Atlantic. I felt more than comfortable doing the deal with Joe. Caleb, in the accounting office, was also excellent at discussing all the options I had. Well done, Subaru Atlantic, you have earned my trust.

This Truck was really more than I needed as far as options but for the price it was the absolute great value. I am very well pleased with the purchase.

I'm one of those people who put off service as long as possible because I equate the experience with going to the dentist but Silko Honda Service is an exception! I was overdue on my 20k mile service and in desperate need of an oil change so I called to schedule an appointment. I had a few small windows of time that they were able to accommodate. As soon as I pulled my car in I was greeted by service advisor Jamie Martinho, who couldn't have been more friendly or professional. I was nervous to ask what I thought was a stupid question but he assured me that it wasn't stupid and answered with confidence and knowledge. I had just started getting into a tv show in the waiting room when Jamie came to tell me that it was ready; I wasn't expecting it to be that quick. He explained everything to me in layman's terms since I'm not too knowledgeable about cars and made me feel like he truly valued my business. I will not be anxious next time I need service and I will definitely be going back to Silko Honda and hope to see Jamie!

4WD Hemi 1500. Just returned from trip from north Ala to Lancaster, PA and back. Interstate, highway and local sightseeing. I average 22.4 miles per gallon. I routinely average between 20 and 21 mpg. Truck has a 3.23 rear axle. Performance/ nimbleness is outstanding. Love this truck. Bought last August.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

The Ram Bighorn is a very nice looking vehicle, with the performance require. The interior is comfortable and all euipment easy to use. Thr Ram has the ride of a Cadilac.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

The new Hemi 5.7 L vat engine is a work of art. Power performance and oh so quiet. The air suspension gives it the smoothest of rides.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Absolutely love my new truck. A head turner every time I drive it. It’s pure luxury and power with the amazing Hemi. Tap the gas and you’re gone!!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

Coming from a 2017 GMC Sierra this truck is hands down a better ride and more powerful. The crew cab is huge compared to others. It rides and performs better then my previous truck and rode better then other new ones I test drove.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

Absolutely splendid truck. I love it. Ram really hit the mark with the 2019 rebel. My wife is actually wanting one now. Although in another color.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

I have owned Ram Trucks since 1997. The new 2019 is a huge advancement compared to the previous models. Has a quiet ride and all the power you ever need.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

Glad I got the V6. Not quite getting the specced mileage, and the dealer wasnt able to put a couple of things I ordered on the vehicle due to some FCA issue, but generally very happy so far, 95 out of 100. I use the truck for work, but note that isn't an option on this survey.

My husband and I were looking for a white Lexus RX350. We spotted one we loved but decided too late and it was gone. So the next time we spotted one we were quick to hold it. (we had also submitted a search for a white Lexus) My husband, my adult daughter, and I all looked at the ad and it said "White". Purchase was finalized on 12/162015 (we paid cash) The car was not delivered until 1/5/2016, due to the holidays and bad weather, and when it arrived it was SILVER not white. We are embarrassed to say that looking back on our paperwork it does mention silver on two pages. Our mistake. I drove it around town the day it was delivered, but the next day I decided I really wanted white. I had not driven 250 miles around town, but it was already 5 miles over the allowed mileage to return it within the 7 days. (should have checked odometer reading when it was delivered). I thought we were stuck with the silver, but Vroom is honoring the 7 day return policy and it will be a happy new year after all.

This is the third ram I have owned. All have proved totally reliable with low maintenance very good vehicle for the money I would recommend this vehicle to any who are looking for a truck

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

This truck looks great and many functions. The AC is crap and there is this horrible whistling noise at highway speed. The resale value is extremely low do not purchase this truck.

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

We love this truck overall, but the navigation system has some quirks. It drives better than anything we have ever owned (drove 3 hours in a blizzard on April 14) and is so comfortable.

The Vroom.com team was amazingly helpful and responsive. I did not know what to expect as this was my first online experience of buying a car online. It blew my mind how easy it was. And when I was hesitant or confused, the team confidently reassured me. I will never go back, if at all possible, to spending a 1/2 day at a dealership again! #goteamvroom!

I had a 2011 Ram 1500 and loved it. I just bought the 2019 Ram 1500 and I can’t believe it but I love it even more. All the things they got right with the prior models they built off of and made better. The things they added in styling, efficiency, cargo holding, storage, and styling push this truck over the top. It’s the best truck I’ve ever owned!

We???ve been looking for an suv with 3rd row for about a month. We did are homework and knew there were only a few that met all are requirements. The Dodge Durango was the stand out, tons of options, styling and size. We looked at several, mostly the GT with a 6 cylinder, this was what we thought was in are price range. That was until we met Paul and Jon. On the lot was a 2017 Dodge Durango r/t, this was the one for us, but didn???t think it would be an option. Well long story short, we talked to Jon and Paul, explained what we wanted for a monthly payment, with are trade and money down we made the deal. I was asked not to say how much we ended paying, but I will say that there???s a photo of me on the wall telling the sales staff to ???beware???..., Lol. Honestly great people, amazing deal. Do your homework, know what you want and go get your new car. I love mine JV

This truck is the nicest vehicle I have ever driven. It’s beautiful to look at from the outside in. It’s extremely comfortable to drive, but also feels like a truck.

I bought a Jeep, very knowledgeable, explained the functions of the vehicle,. The dealership offers service for maintenance which was important. Extremely helpful and pleasant I would highly recommend this dealership

The all new 2019 Ram 1500 is beautifully designed and engineered as long as you are wanting to spend $58,000 on a piece of yard art. I hope that you enjoy spend a lot of time at your local dealership where you purchased it because it will either be sitting in your yard or at the dealership. I purchased mine on 1/18/19 which was the day the problems began. I noticed a damaged trim piece and I called it to the salespersons attention who in turn got the body shop manager involved. They said they would take care of the issue. When we went to sign the papers no we owe for the trim piece. Oh yeah, I forgot about that, after reminding them the paperwork was filled out. Well, it only took 3 times of ordering the part and trips to the dealer to get the proper piece put on. No big deal, its installed. The real problems started six days after I purchased the truck. Here comes the first recall in the mail. This one has to do with an intermittent steering failure due to a faulty ground connection. No parts in stock. Have to order it. Parts comes in, I have to take it back to have the work performed. Then almost 30 days later here comes the second recall notice in the mail. This one was for the brake pedal that could possibly fall off if you use the adjustable pedals. Again, no parts in stock. Have to order and be put on a waiting list. After several calls to FCA, and being hung up on one of those times, I was told that the repair parts were being issued to dealers in limited quantities. Can’t slow down production to take care of current customer issues, now can we? FCA advised me in the meantime, just don’t use the adjustable pedals. Of course, I already had, and the vehicle will be safe to drive. I don’t know about you but I’m not willing to risk driving a vehicle that the brake pedal could possibly fall off of because a customer service rep from FCA tells me it’s safe. I still haven’t been able to figure out how intermittent steering loss and the possibly of your brake pedal falling off is safe but I digress. FCA did give me four free oil changes for my trouble. SCORE!!! Then the front brakes would squeal terribly during stopping. Apparently, this is a known issue as there is a service bulletin on the condition. The solution, replace both front brake calipers and pads. That’s right, all new front brakes. Mind you there are only 2300 miles on the truck. Most of which was going to and from the dealer. The other issue is the speed adjustable volume can barely be heard at all. Why is the volume adjustment inadequate you ask? The reason the service advisor gave me was because the active noise control module is interfering with the speed adjustable volume. FCA has designed two systems that interfere with each other and installed them on a vehicle. The current solution to this? Use the steering wheel controls to adjust the volume. Service said they tested other 2019 Ram’s on the lot and they all display the same condition so it’s not really a problem. By that logic if every engine explodes at 5000 miles then it’s not really a problem because hey, they all do it. I spent an extra $4,595.00 for the level 2 equipment group and another $1,095.00 for the 12-inch display and this is the answer I get. Completely unacceptable. I have been buying Dodge Ram’s since 2001, which is still on the road, and this by far is the worst Ram I have ever purchased. Three months in with these many issues I don’t want to think of what is next. If you are in need of a new truck now, stay as far away from the Ram as possible. I should have gone with my gut feeling and spent the extra money and bought the Ford. Save yourself a lot of time and trouble and buy something else. Time to see if I can get FCA to hang up on me again.

I am now a first time Volvo owner (2018 xc90) and couldn’t be happier. My experience with volvo cars of Plymouth was pleasant and stress free. Wes was and continues to be available, attentive, and knowledgeable. The dealership environment is state of the art (no need to touch the bathroom doors) with plenty of freshments to offer. I would highly recommend you visit Wes and the team when looking for a new car.

I have owned 5 GMC Sierra Denali's and really loved those trucks but the 2019 Ram Limited is on a whole other level. The 5.7 is slightly slower than the 6.2 but in every other category the Ram is superior. I am very pleased with this truck.

Found this dealership through a friend. Was greeted by the receptionist when I walked through the door, she pointed out various areas within the lobby/showroom (check out the bathrooms) that may be of interest to me. I met with Kevin and Ken and discussed what I was looking for (still undecided at that point) Ken brought the cars over that we discussed and off to drive them we went. Ken was extremely knowledgeable about the car(s), this was very refreshing. I took 3 months to buy a car, dealt with quite a few sales people. I think a sales person should know their product and I wish I had started here. Ken worked with me to go over options and packages and offered to bring cars from other places they had if needed. I had a budget, Kevin and Ken understood and really went above and beyond to help me stay within that budget. I then met with Mark in financing, we quickly discussed extended options and other services offered. I signed his desk (so cool) and we were done. (15 minutes) After 7 years and 175,000 miles on my Buick Enclave it was time to move on... I love my new XC90! P.S...Ladies, never once did they ask me if I was buying this on my own (which I was) or if I needed to ask my husband! That was the real selling point. Thank you Ken and Kevin for everything, I wish you much success.

I have been driving Ford F150 Pick ups for the past 12 years, and this 2019 Ram 1500 Laramie, blows them all away, when looking at new pick ups the Ford has not changed, except to get worse, the interior is now very plasticity and the truck seems old and antiquated. The Ram is all new, rides so much better, looks better, my V-8 has more power than my old Fords turbo V-6 and I am getting 22 mpg, the options are unbelievable with a reclining rear seat and a huge 12" touchscreen that operates everything. The Ram has the Ford beat on payment in a big way, I Saved $40 a month for all New compared to Old and outdated

I would like to take the time to share with you my experience of recently purchasing a vehicle from Volvo Cars Plymouth, as it seems people only take the time to compose a letter when they have a complaint but never take the time to praise anyone for a job well done! It was a sunny day about a month ago and I drove into their dealership in Plymouth as I was looking to replace the older Acura that I was driving, I was immediately approached by a sales representative who introduced himself as Ian Duffy. He first took the time to listen to me and qualify my needs and desires of what I was looking for in a car. Without going over all those expectations I can tell you he knew just right where to bring me which was a lineup of pre owned lease or executive S 90's, they stood out like Jewels in the sunlight! This was just the beginning of my buying experience, Ian took the time to show me the inventory and explained about their "Pure Price" policy. At first I didn't believe it, I thought it was just another Gimmick as all my past car buying experiences have been what I might label as unpleasant with a lot of pressure and haggling over price. At this time I took all the Information that Ian had given me and left the dealership to think it all over. Now I returned to the dealership with the intension of purchasing, I might add that it was the first dealer that I went to , I know the saying goes "Shop us Last" but in this case they won my business by the first impression I got from Ian as he represented the dealership. As I toggled between the Gray one and the White one with two different interiors Ian went over all the features and took the time to explain everything thoroughly to me, I would include his product knowledge was incredible! After taking the cars for a test drive it was now time to sit down and talk over the deal, I have to say I'm a hard sell for I don't like to leave any stone unturned with what is a very large purchase to me, I admit for whatever reasons was having some reservations, this was when the manager Kevin Misanko came over not to interrupt but to join in so they could do whatever possible to deliver the car to me. Kevin and Ian made me feel relaxed with no pressure as they were working as a team, with no barrier between them and myself as they were very patient to serve my needs,from then forward everything went so smoothly. When he shook my hand, which means everything to me, I knew he was a man of his word and I was going to complete my purchase and become a customer. The story doesn't quit end here, I might add when Ian was not available Ken Scalia another member of the sales team was so helpful in answering any questions that I might of had, When it was time to complete the paperwork for the sale the F & I representative Mark Leone took the same time to explain everything to me thoroughly as I went through this process, everything flowed so smoothly. They should feel very fortunate that you have such a professional and courteous team as Kevin, Ian ,Ken and Mark representing Volvo Cars Plymouth. I will have to rate this whole buying experience as a "10". In closing I can only hope that my experience in the Service Department is of the same quality and if so I will be the biggest advocate to boast of the customer experience at this dealership and recommend it to everyone I can. Donald F. Plymouth,Ma.

This car has everything that I and my family need. Comfort, security, a beautiful exterior, and interior design. That truck is a bull. My boys love it.