I had I talked to Brandyn sFew days earlier and he emailed me all the vehicles that were in my parameters. When I got there he had one upfront ready to look yet . I took my time looking over all the vehicles which took a while and he was very patient, we picked one out and he got the ball rolling. We made it very smooth and relatively quick to hit the road.
We drove from Eau Claire, Wisconsin to Lakeville, MN to look at a few Durango???s we saw on the internet. Bob was the salesperson we were introduced to, and he was very knowledgeable and helpful. Everyone in the dealership was friendly and Bob even bought us lunch! I really liked how they laid out our options; purchasing vs leasing. It really helped up make a more informed decision. We feel we got a great deal and I love my Durango. The only thing that I would change is that it took about 10 minutes or so before anyone initially greeted us. Besides that, it was a great experience.
My salesman, Shayne Goodson, was terrific. We went through the whole process smoothly and effortlessly. The vehicle detailing that was done before I took possession wasn't all that great, but other than that, the service was great. I loved the fact that so many military veterans worked there.
Jack Yanisch/Sales did everything and more that we would expect from a sales person. He helped steer us in the direction of a lease, when we went in thinking purchase. Very professional and knowledgable! Brian Alba was very pleasant and thorough, regarding the finanace/leasing paper work. Austin Paja did an excellent job of explaining all the "bells and whistles" technology of a new vehicle. Vehicle was washed, vacuumed and dried. All people we came in contact with were very pleasant to work with. Note that Ford is not listed as an option below in the vehicle purchased box, so I chose Chevrolet just to get through the survey. Wrong dealership listed!! It was not the Lakeville dealership we worked with. You also didn't have the names of the people we worked with. You need to update the options....
This dealership was able to provide the best deals in the state for the truck I was looking for, and were very diligent in their communication. Sales consultant Justin Huntsman was all around great, business manager Andy Crowder was beyond efficient, and delivery coordinator Mark Marella was personable and helpful. No mix-ups or sneaky practices that I could tell, made the long and difficult process of buying a car much easier!
An excellent experience overall with friendly/helpful staff and no pressure--thanks Jonathan. Had exactly the used vehicle (VW Tiguan) we were looking for and were pleasantly surprised by the awesome warranty that came with it. We definitely recommend this dealership and will look there again in the future.
Justin went far and above what I would even consider great customer service! He was knowledgable, personable, and patient. He was able to help us with our search and narrow results based off our needs vs. wants. It's nice to deal with someone in car sales without feeling pressured. Thank you Justin!
One of the best experiences working with Chad. Spent several hours trying to find the right jeep, and he took every minute of my time assuring he would find the right one for me.
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