Used 2020 RAM 1500 for Sale in Belton, MO

Guillermo was the main reason we decided to come back and purchase our vehicle at state line! We look forward to doing business with him again in the future! If I could give 10 stars I would!

We were in the market for a vehicle and had decided on a Jeep. We initially thought of buying a used one but after researching the difference in price, we decided we were more interested in purchasing new. We initially went to Landmark Jeep in Independence. That Monday we put down a deposit, signed paperwork and were told that even if everything in the world went wrong, we would have our new vehicle by that Friday at the absolute latest. After two days, we were finally informed that the Jeep we had selected, had been sold to another person. We tried to work with the Sales person and manager but all they wanted to do was upsell us even though they legally broke a contract. We drove there for two days straight and then also on a Saturday in order to attempt to work with them and figure out other alternatives. Unfortunately, we were the only ones makes a real effort to be fair. I even spent my birthday in their dealership trying to help them complete the sale by coming up with different solutions or alternative. That Saturday (yes, 5 days later) I went one last time to try and work something out, at their request. Ultimately they found a different Jeep but over $500, they allowed us to walk out the door. They didn???t care about how much they had inconvenienced us, how much time we had spent trying to work with them, how many times they had asked us to drive out there to ???work things out??? or that they had broken a contract with us. So, we walked out of the dealership. We wanted a Jeep. We opted to give Lees Summit Chrysler Dodge Jeep Ram a chance. We were already upset, annoyed and frustrated at the terrible experience we had just been submitted to with Landmark dealership. When we arrived, we had already taken on the mindset that we didn???t want to settle and we knew what we wanted. Kourtney met us at the door and was super friendly. I was apprehensive since we had such a terrible experience with Landmark and I was preparing myself to be ???sold??? a vehicle. We explained the situation to Kourtney and she apologized profusely for what the other dealership had done. IIt was not even her fault but she was willing to apologize for something that she certainly didnt have to. She became determined to change our mindset on the Jeep buying experience. We gave her all the information we had for the Jeep we wanted. She had us walk out to a vehicle they had on the lot that was similar to what we wanted just to confirm it was what we were looking for. Then between her and the manager, they searched high and low for the specific Jeep we were looking for. Jeep had already stopped production on the 2016 models in order to build the 2017 models and therefore they could only work with the existing inventory in the country. They finally found the Jeep we wanted in Alabama and arranged to have the vehicle driven to us. We received our Jeep 4 days later and are absolutely in love! Kourtney went above and beyond with us and although she didn???t know it at the time, if we would???ve had another bad experience, we were just going to go to a Toyota dealership and purchase another pickup (we love them as well). Her personality and care was exactly what we needed. She convinced us that Jeep was still the way we wanted to go. She would check up on us and give us status updates without even being asked. She asked for feedback and if there was anything else or more that she could do for us. She wanted us to not just be happy with our Jeep (she knew we would be!) but to be happy with our buying experience. I???ve purchased and owned quite a few new vehicles and I???ve never had such a pleasant purchase experience as I did with her. She not only sold a vehicle, she sold a brand and a dealership. She turned a nightmare experience with another dealership into a dream experience at the Lees Summit dealership. Thank you to everyone at the Lees Summit Chrysler Dodge Jeep Ram dealership! ?

Our experience here was just excellent. We were "those" people, we changed our mind 3 times and test drove 5 different cars. They were very patient with us, offered us lunch and finally when we bought a car, they filled it with gas got it cleaned up. The finance group had papers ready to sign when we changed our mind, but the process was seamless and they changed it out quickly. Our sales rep, Steve, was phenomenal along with the general manager, I cant recommend this place enough. I have bought several cars over the years and this is the best experience I have ever had.

Since the 1980's I owned all Ford products. 1 time I bought a Nissan Maxima ST, loaded, and hated it from the moment I got it home. Within 2 years I traded it for a loaded Lincoln MKS. That was the only time I stepped out of the Ford Line. The wife was looking at new Explorers, but the sales rep, and managers tried pulling some crap on us so she decided to step out of the Ford brand and found a Charger Daytona dressed out exactly the way she wanted it, and it was at Olathe Dodge. Living in Springfield, IL., we refuse to buy vehicles from around here because they like to treat people like they're stupid. I bought five of my last seven cars up in Chicago, but the like cars we found up there had a lot of stuff my wife didn't want, so she didn't want to pay 2-5 thousand more for them, plus Olathe had the best price offers. I started emailing with Karl Peterson. I ask a lot of questions, and he came back with the answers. He was treating me like I lived down the street, which I really appreciated, because I know I'm just in internet land (at that point) so I really appreciated it because he really did a great job. I eventually phoned to show true intention. We talked and set details. I'm trying not to go into great details, but he knew we were driving five hours and he really accommodated us and our situation. The only disappointment was waiting for the business office to close the deal, but they were busy. During my experience the managers didn't interfere with the sales reps, and I believe it shows that they trust their reps, but I think I would've liked if one of them came down and thanked and congratulated us, but that's a minor detail. Bottom Line, Well worth the drive, and now I'm looking at switching to a Dodge, Karl is out there - in a great way. I couldn't wait to get to KC area to meet him, LOL. The car is fabulous, the Wife is beyond HAPPY (So my life is great, ha ha), everything went as promised. There is no need to worry if you travel a distance, because they are true to their word. I have dealt with dealers who know you're driving a distance and will try to flip things and take advantage. I was a little concerned about that, but NO NEED. This is one of, if not THE BEST transaction. Thanks Karl, and Brad (Finance/Business Mgr.).

My husband found a car online from here. He called them up and spoke with Robert Cosgrove about meeting with him to test drive this car out. While speaking, my husband pointed out that there weren't any pictures of the inside of the car online. Robert went out and took a video of the inside and out of the car and sent it over to us so we could see it before we went. When we showed up he was very prompt to meet us and already had the car up and ready for the test drive! we weren't expecting to do anything more than test drive today so we didn't take my husbands car (the one we we're going to trade in). Robert said "let's go get his car while on this test drive so we can check it out". By this point in the test drive we knew we weren't going anywhere else for any other test drives, so we went and got it and Robert was awesome the whole time listening to my stories on the return trip back during rush hour. His personality was right on point with ours making this an easy sale. He was never pushy with us and didn't seem like a "car salesman". Everyone at the dealership was super friendly and tentative. They even had popcorn waiting for me when we got back from cleaning out my husbands car. It was a great experience all around, and I would recommend both Robert and Hendrick to anyone looking in the future.

John Link provided an excellent sales experience. Great service finding a great used vehicle to suit my needs. No pressure and easy process. Thank you!

Everybody was just great they call me if you times wanted to know if you know this is okay or could they do anything for me these people really know what's going on and I felt like I was one of the family

Everyone was very friendly and anthony went way out of his way to make this as easy and enjoyable process as possible. buying a new car should be an enjoyable experience - not a hassle. and this was definitely true in my case`

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.

I went here to get a recall repaired on a preowned car i bought from another dealer and this service department was exceptional. I mean the customer service was way beyond top notch and they were very thorough. There was no benefit in my being there for them. I didnt buy my car there and it was a recall so it was of no cost to me. Yet they treated me as if i was in there spending a million dollars. Just really great service. I definately will be back for future business. Kudos to everyone who helped me. Sonny was my point of contact and everyone in between are definately an asset to this company....

Morgan was amazing. I had been looking for a car for about 2 months. I went to stateline jeep and was about to buy from them, but the unprofessionalism was insane. Called in to morgan told him I could be in the doors of the Gladstone dealership within the hour. I ended up buying that night, and the staffed stayed late. Now they're cleaning it and adding navigation, told me it was going to take a few hours. Let me take a vehicle so I wouldn't have to wait. I'm currently writing this review from a pedicure massage chair. Can't talk about how great the service! Also, Dan (the financial advisor) was wonderful. He was friendly and knowledgeable. Made me feel secure in my first car buying decision.

Loved our sales lady Liz !!! From the moment we walked in received top notch service. Very knowledgeable of the Jeep product. Sales floor was very clean.