Used 2021 RAM 1500 trucks for sale near Sudley, VA

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .

Had a great experience working with salesman Jonathan Molina and the finance team. Koons offered the best price and made sure I received a competitive rate. They also didn’t add in any ridiculous fees (I explicitly said no maintenance package at the beginning and they respected that).

Spend the extra money for leather and heated and cooled seats . It’s well worth it . Have loved my Ram after upgrading to a Laramie from a 2008 Ram st . Back seat has plenty of room . Seats fold up to allow you to put groceries in .

We purchased our new Dodge Durango from Koons Tysons CDJR in April. The Sales Manager, Tony Screnci, was instrumental in coordinating the sale of this vehicle. He was very responsive and transparent when answering all of our questions via email and made the sales process go smoothly. He even ensured all paperwork was in order prior to our visiting the dealership. Marc Tranen was our Product Specialist. He, too, was excellent in responding to our emails and furnished information in a timely manner. Unlike sales staff at other dealerships, he never pressured us into making a decision. On the day we signed the contract, he checked with staff throughout the process to see how things were progressing and kept us informed. He spent time demonstrating all the electronic features of the vehicle and even synced our phones in the car's system. He was very easy to communicate with and made us feel comfortable. He gave us his business card and encouraged us to contact him if we had further questions. This is a great dealership and we would defintely consider buying another vehicle from them!!

We bought the Laramie with the sports package and just love it! Also got the etorque, did not think we would like but love it too! The gas mileage has averaged around 20. Love the comfort, the amenities, everything about it, has been a pleasure.

Kathy was such a help in helping me pick out a reliable used car. She was patient and eager to help us and made sure we were satisfied. Kenny ultimately worked with us on pricing and he was very personable and friendly. Michael then had us sign papers even after hours and was still showing that he was happy to help us. My family and I have been coming here for years and years and the sales floor never disappoints. Nick is always cheery and ready to help and never disappoints! Love the Warrenton Team!

the 1500 ram with the diesel engine has tons of power and gets as good as 33 mpg on the highway, and 25 in town milage, the air ride is great also, love this truck

This was a great experience. Our sales person, Moose, was very personable and knowledgeable on the vehicle we wanted to see and test drive. Our purchase was relatively easy, and we weren't left sitting and waiting for any length of time. We highly recommend this dealership and Moose.

I’ve had 2 5th gen ram, a 2019 bighorn and now a 2021 limited. 2019 I had almost 50k miles w/ only having a flickering LED issue in the passenger upper glove box. My 2021, i have 38k miles on it and it’s been great. I do get some uneven tread wear and wheel vibration, even after alignment but I’m kind of used to it now. But always feel like it’s very well made and reliable.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

I came in to look at and test drive a 2025 Ford Escape. I fell in love with it. Mirwais Amani was so helpful and answering my questions. No pressure sales whatsoever being a single old lady that was very nice. Thank you.

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

Dayana help with getting my car . Great place to buy a car. Thank you for the help

As an indecisive person I am overwhelmed by the thought of shopping for a car but when friends and family encouraged me to visit Dulles Motorcars Jeep in Leesburg, Virginia I was not disappointed. Quite the contrary. I was tremendously pleased and will recommend this location to anyone I know. It was an absolute pleasure meeting with Bobby and test driving cars with Mustapha. They both were delightfully friendly, welcoming, and hospitable. At no point did I feel pressured or rushed. In fact, they made me feel at home which was a relief on its own. Mustapha’s help was refreshing, genuine and insightful. He answered all of my questions and even answered important ones I didn’t even think to ask. He guided me through the pros and cons and helped me categorize my wants vs my needs which was an eye opening game changer. I am such a happy and thankful customer and only wish I had visited Dulles Motorcars Jeep in Leesburg sooner! Cheers!

Just a great experience could not be happier with our purchase AJ did a great job finalizing the deal I get compliments on the 23 DODGE CHARGER RT DAYTONA I send them to Woodbridge

Worked with Josh on selling my car and he made the process quick and effortless. Would recommend to anyone looking to sell their car asap.

I've purchased several vehicles from Koons Ford over the years, however this is the first time at the Woodbridge location. They consistently stand out from the competition thanks to their pricing, selection, and diligent staff. Most recently, I was interested in a limited-production 60th Anniversary Mustang. After reaching out online, I was connected with Christian, a product specialist who not only understood the car inside and out but also shared my enthusiasm for it. From what I understand, he personally built the order, which made the experience even more special. In today's world, attention to detail matters—and Koons Ford nailed it. The car was beautifully detailed, parked indoors, and Christian was waiting for me in the lot when I arrived. That kind of care and preparation goes a long way. Thank you for helping me add such a special vehicle to my collection!

The service was was ok. My oil monitor wasn't changed back to 0 miles once it was changed and I had to go back a second time.

I had the pleasure of having Jonathan Jacobs as my service advisor. He was excellent! Stayed in touch from day one and fixed my issue. Highly recommend.

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.