Used RAM 1500 Big Horn for sale near Silver Spring, MD

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

Purchased in 2023, new. Had to go back one year to find one without e-torque. Test drove & didn't like it. Right now I have 30,000 trouble free miles on it. I just hope my luck with that last. I have been a GM owner all my life, with two Fords threw in which didn't impress mr at all. I was dissatisfied with my 2010 GMC so I decided to try Ram. I bought a 2017 Bighorn with the 3.6 V6 & was totally happy. 70,000 trouble free miles. I planned on keeping that truck much longer, but, at my age, decided to give it one more shot, so i bought the 2022 with the 5.7 V8. Didn't need the xtra power but decided I'd go for broke. I'm 82, so I'm planning this to be my last truck. I have owned pickups only since 1967, never had any use for a car.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Purchased a 2022 Laramie, RWD, Hemi 5.7L, Crew Cab with 21,000 miles. Other than no nav system, the truck is pristine. I am the 3rd owner; the other two maintained it beautifully. This V8 gets better city/hwy mileage than my for V6, 4x4, Crew Cab Nissan Frontier. I am most please with this vehicle!

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

After 8 Chevy Truck3 I got a Ram Bighorn 6 Cylinder at the beginning of the Pandemic a week before the Incentives ran out at Wally Armour in Alliance Ohio . I got a second one from the Spitzer Ram Dealer in Ontario Ohio 3 years later (2024) . I'm hoping for a new Truck again next year at the end of 26 beginning of 27 Model Year and Ram appears the obvious choice . Cheers Geiger

My experience was excellent based on the efforts of Hamid Bashiri. He was helpful, competent, patient and knowledgeable. I am a return customer and that is largely due to Mr. Bashiri who has always been very honest and trustworthy and I know I will get the right car, price and financing to meet my needs. I wish all dealerships had someone like this!

I bought mine used. It had about 40k miles on it. I got a steal of a deal price wise. That being said. It drives smooth. Has all the power i need to haul and tow for work and life. Also plenty of room for hauling around family. I have had no complaints. It’s everything i was looking for in a vehicle. Ironically it is not the color I normally would buy. But even my particular wife loves the color and looks combination. She drives it as much as I do. I can’t say the same about her car. But, i am not a huge car person. One final thing. I am thoroughly impressed with the fuel consumption. Would recommend this vehicle (the big horn edition) to anyone.

Out of state buyer, so I had the BMW I was interested in sent to the BMW Dealership for a full inspection. They dropped of car as well as picked it up after the inspection. As you would expect the dealership was able to find some concerns. Tony and his team went out of their way to start fixing the issues. During this process I decided to go a different direction and not purchase the car. Tony was very gracious and said he would work on refunding my deposit immediately and hoped we could work together in the future.

This is the second Ram I have owned. My first was a limited 19 model. My second one is a Laramie. I used to be a GM. man till I bought my first Ram. Will never own nothing else. Comfort and quality.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

Super dependable. I paid 26.4k cash 2 years ago for mine is as good as my old 1979 custom100 Ranger. Power is excellent too 5.7 495hp 8 speed automatic with selectable gears on the steering wheel. 190k miles still drives like new.

Excellent service and communication by advisor Scott Swihart. He took the time to answer my questions in detail.

Bought a 2020 Ram 1500 Limited new and owned for 4 years. The starter went out twice under !00,000 miles so replaced 2 starters, had spark plug miss fire that had to get fixed, had exhaust manifold crack making the clicking sound upon startup, gas mileage got bad around 80,000 miles. I loved my truck but was stuck 2 where truck wouldn't start because the starter Ram uses is too small and not enough power for the start/stop and this size of engine. Also, heated seats are not hot at all. Coming from a F150 where the heated seats were incredibly hot which felt great, Ram not so much.

When we got there for our appointment, the Jeep was ready in front of the showroom. Keith was very nice, and his manager Kambiz was also great. We decided to go with a certified Jeep . Saved money and got a longer warranty than a new car. Will buy again from them in 2 years. We hope

Before this I had a Silverado and it was like a rock. It didn’t go anywhere unless you picked it up and moved it. Nothing but problems, so I went shopping and looked at the Tundra which was nice, the screen inside on the Tundra was a lot nicer and it got better fuel economy. Outside of that, once I saw the Ram and drove it, the other things didn’t matter. The comfort inside the Ram is unmatched in a truck. I contemplated going with the higher Laramie package with the leather and a few other bells and whistles but I preferred the cloth seats in the Bighorn level 2 night edition. It’s very sharp looking and with the running boards and tonneau cover it’s ready for whatever I throw at it. The new Hurricane engine with turbo is a little bit jumpy in the beginning, I bought it brand new not even a handful of miles on it but it’s settled in and found its groove now. It’s got some serious get up and go so pulling out in to traffic is no problem. Towing is nice and smooth, maintains control on the road and stops nicely. Fuel economy is pretty bad, it says 17-24 and I’m lucky to get 14 on a good day. It’s what I expected when I got it. Only thing I will say is find one with the 30+ gallon tank, a truck should have a large tank so you don’t have to fill up every 350 miles. Only regret I have is not catching that before I signed the papers

Good sales person and very knowledgeable. He explained everything about the car before and after the purchase.

My first truck after doing lots of research. Love the ride and room in it. My wife likes the ride and how high you ride to see ahead. More affordable then the other brands out there. Palmer Dodge was great to deal with.

The website was accurate and the employees were helpful. I found exactly what I was looking for.

Bought my 2022 RAM Limited in November of 2021. It currently has 15,450K miles so far. Had it into the shop 3 times for the back window leaking and open-close window not operating. U-connect issues is every time it updates OTA, some of the profile functions reset (like keeping the radio on after key-off). Nothing else were issues, and my mentality is every mechanical machine has quirks and if RAM only has this after 3 years, I can accept that better than having transmission/engine issues in this timeline. The ride is comfortable and having a good set of tires on it makes the ride so much better. I think any of the big three truck companies makes a great product, as I have had all of them plus a few imports. Keep up on the maintenance and it will be reliable for as long as you need it.

Auto Haven was a pleasure to work with as they provided all photos and information that I requested. They also recommended The Lemon Squad for obtaining an independent appraisal of the the vehicle's mechanical condition and appearance. The Lemon Squad appraiser also took an extended test drive to ascertain how it drove and the reliable operation of all options such as windows, A/C, seat heaters, sun/moon roof, etc...

This has been a solid truck. However, I have only owned it for less than a year. Recently, I have had a BCM problem. Not a cheap fix. There are approximately 8 recalls.

Niani was great with me getting my new vehicle and Sebastian has great service for getting my car serviced! Good place for all the cars!

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

Dayana help with getting my car . Great place to buy a car. Thank you for the help

This is my 3rd Ram 1500. I have had 2008, 2013, and now a 2019. All great looking strong running trucks with the 5.7 HEMI. I’ve never had the HEMI tick. Lots of power. Modifications, black wheels, wider more agressive tires, 2” leveling kit, spray in bed liner. Can’t say enough. Love these trucks and would recommend to anyone.

I bought Tucson 2023 and I salesman was Chris Gipson. Chris is a charming, respectful and very knowledgeable person, he will explain everything about the vehicle and will let you to make a decision, he is not pushing you but he will encourage you to make a right decision. I have very good experience with him and recommend him to everyone

I bought my 2017 Ecodiesel in April of 2018 at a significant discount from MSRP due to "Dieselgate" with VW and then modified software on these. They were held up for months so that the software could be corrected, so by the time they were available for purchase there was a massive overstock on them. With the complete re-design for the 2019 models, dealers were looking to get these moved out and offered big incentives to do so (up to $20,000 off). There have also been some recalls for a few things, but nothing that has seemed to go wrong on my vehicle, but I took it in to get everything addressed for the recalls. That being said, I haven't had any issues with the truck not working at any time and it is one of the most comfortable riding vehicles I've owned, especially on longer trips. The little diesel engine gets excellent milage on the freeway (about 28 mpg) and about 20 around town. Seats have coolers and heaters, the steering wheel also has a heater, auto start, good lumbar support, a nice sound system, "Millenium Falcon" style ice boxes under the rear passenger floor spots, and a lot of other features that even new trucks don't have. Plus I am not having to "rent" services that came in my truck like a lot of new vehicles force people into. It hauls what I need it to haul, tows what I need it to tow, and drives where I need it to go. Does what a truck should and with comfort to boot.

Working with Edward was a true pleasure, Made my experience quick and clean. Thank you again Edward!!

Bought this truck brand new, got the Big Horn with the 5.7L Hemi (which is now extinct) and I cannot say enough on how much this vehicle wowed me. The pickup and power are great, the 4wd auto is very responsive and has been very useful in wet, and off road conditions. We stay in cabins in the mountains and the truck has no issues getting up hard to climb hills and racks terrain. I drive it daily to work and although I have had a few issues with the uconnect, nothing that has required dealership trips. I've had the truck 2 years now and 20000 miles with no problems. The interior is comfortable although I wish I would have sprung for the leather. The large screen is great and the interior design is the best of the big 3 American brands in comparable models. Also the price while too high, was still better than Chevy and most Fords. I'm a Ram guy now. Hopefully it stays this reliable for the price I paid.

Absolutely the best experience I’ve had at a dealership and I have bought a lot of cars over the years. I have to admit I dreaded buying a new car and shopping around but this dealership - salesman (Shan) and finance department (Lenny) were very friendly and knowledgeable; as well as not pushy which made this transaction that much easier. I’m very satisfied with my new car and the purchase price I received. I will definitely return when it’s time for a new vehicle. Thanks for making my experience and dealership stigma a happy one!!

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

I have owned this truck since it was new and couldn't be happier. It has never let me down. It tows effortlessly, is very comfortable and very safe. The Hemi engine never lacks all the power I ever need but it's still not a killer on gas.

Super easy to sell my old car at Carmax, Dulles location. Highly recommend it! Outstanding customer service!

The last Hemi powered Rams. I have owned a lot of trucks and my last 3 were all Ram 1500 Hemi powered. I liked the new Hurricane I6 turbo motor coming soon but also want my truck to sound like a truck. I am glad I got my 24 at the end of 2023 before I moved across the country to Texas. I have the Laramie trim level 4x4 and etorque engine. The start stop is so much smoother with the etorque system while I also enjoy that it is turned off when in tow mode. We have a Tritoon we pull behind that weights about 7,500lbs. Tows it just fine. A little more squat than I would like if I put extra supplies in the bed. However I am planning on getting airbags to assist. This is my first ram with the ram box and I love it! The dry storage is great for basic items and we use when grocery shopping every weekend. The entertainment system is good not great. Every now and then it messes us and I have to reset it. Gotta love technology but by pressing the volume and tune knob in at same time for 15 seconds it resets easily. Wireless CarPlay is great! The Harmon Kardon sound system is nice. I have a speaker rattle that the dealer is ordering a new speaker for replacement. I have had 2 recalls so far and 1 warranty visit at a local dealer. (Not the best experience) but new ownership of a large corporate owned store they just don’t seem to care. The locally owned store is now assisting me and while parts still take time it’s nice when they call you occasionally for an update vs never calling you back. My only gripe is the 23&24 ram Laramie trucks stoped. Coming with the painted fender flairs so it feels a bit naked and I got a door ding at a shopping center without that protection. (My older ram truck had it) anyway great power. Good highway fuel (20mpg not towing) I average 17mpg driving in this crazy dfw traffic. Towing it goes way down to 10-12 mpg. I averaged 11.5 driving from Ohio to Texas. Lots of tech and big interior. Looking for many years of enjoyment.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I bought a 2021 classic 1500 4x2 quad cab with 5.7 Gas engine. There were 2 rear differential axle gear ratio options, mine has the “hiway gear” but the truck pulls with plenty of power, I think most had that gear for fuel economy. I don’t like the idea that if I open the drivers door while in motion , a transmission brake applies and abruptly stops the vehicle. I was parking in a very tight spot and cracked. The door open and to my surprise, , the truck jerked to a sudden stop. I personally do not care for the dash knob to select the gear, it’s another electronic component that can fail, which in fact has failed . in other trucks. The 5.7 Liter engine was designed with the oil filter to be very difficult to reach , almost as if designed ‘outside ‘ the chassis without realizing once ‘in’ the chassis, the oil filter became extremely difficult to reach to replace .