Recently I was told by a body man that my tahoe of three years old was rusting in a few spots, so I contacted Josh at Sawicki and we talked. I stopped by one Wednesday and he was gone and I had my mom with me and she is elderly so it was hard for me to wait for him with my mom being in the car. When I got home I called him and explained to him that I wanted to meet with him but my mom was in the car and we couldn't wait for his return from lunch. Josh said no problem that he would drive out to my house, wonderful he came out we talked about it and I explained to him that all the Tahoe's I have seen lately including mine were rusting in these spots. He said he would see what he could do and that he would contact me. the next day he called me and said he was still working on it and he would contact me. I was very impressed at this time due to him coming out to my house and communicating with me on the phone. A week went by and I heard nothing so I called him and he stated he hadn't heard anything. My husband and I both had the day off one Friday and we stopped by to talk to him explaining that these Tahoe's are rusting and I thing GM should stand by this, these are not cheap vehicles. Josh listened and again said he would keep this in mind. My complaint here is I never did here back from JOsh if they were not going to do it he could have at least given me a courtesy call, I actually had to call him again. I was disappointed that the paint job wasn't going to be done and that Josh didn't seem to call about at least calling me back. I guess since sawicki didn't get my paint business they didn't care anymore. However I use them for a lot of other things.
The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha
First time ever being at a dealership in IL and it was a great experience. My salesman was Eric and immediately I felt comfortable because himself and the staff were very welcoming. Best part of this experience was the friendliness and also the confidence Eric showed to help me in getting a New Used car. Coming from WI, I highly recommend this dealership even if it’s a drIve because it’ll worth it.
I first found Dempsey online. I requested information & got a response very quickly. I was looking 4 a new specific vehicle with pics. The information & pics where also sent 2 me quickly. I went 2 the dealership 2 talk about the vehicle I chose, & drove it home the same evening. The people r very nice. I did go through anxiety. Let's face it, a house & car r the most expensive purchases 2 get. They did calm down my anxiety & I'm now enjoying my new vehicle.
Best car buying experience. I'm a long time Ford customer and switched because of the service provided by sales consultant Eric McCleskey and manager Gordon Parker. Great team and great dealership. Highly recommended.
I???d been looking for a car for a few months, searching dealerships online and in person. After a few initial emails, Ryanwas very helpful in talking to me about what they had available and in my price range. The website is very responsive and is always updating so there were many options. Within the first visit, I had test driven my car, filled out all the paperwork and was able to leave with the car on a Saturday! The staff is very friendly and filled with positive vibes. I will be recommending to anyone in the tri-state area to choose Kar Korner!
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