Go see Dorean for a car. She's an honest great car saleswoman. Everyone is so helpful here. They really care about what you want, not just what they want to sell you. Very friendly and honest and so clean!!!
I did not purchase my Jeep here but chose to get it serviced here. 5 months after purchasing it I experienced an issue on the highway and brought it in to Blake Cromwell and staff as soon as I could. They had it all day while I was at work and it turned out I needed my transmission replaced. Blake worked with the company my warranty is through all day long while I was at work and got them to agree to a new transmission with a new warranty. Blake fought my warranty company for me when I wasn't there and I didn't even buy the jeep from him, I simply service it there. Then when I got off work and got down to Briggs Blake walked me through everything and seamlessly got me a rental car for two days. I can't stress this enough, Blake and his crew are incredible. They truly care about you and it shouldn't go unnoticed. If you need anything done, I highly recommend Briggs Jeep in Lawrence
I had the best sales person ever!! Dula Brown walked me through the car buying process as precisely as possible. He was very patient with all of the questions that I had. I am very very pleased with the choice that I made. I will be referring business your way Dula. I wish all car salesmen could be like you. Thanks again!!!
5+ Star for Sales team. Great experience. Works well with customer. Paper handling and title/registration dept "upstairs" is AWFUL. 1 month from buying and still not received papers. False promised 3 times already saying its mailed out (outright lies). Everytime you call they have excuse for lying previous time. Now my tag expires in 3 days with no papers in hand. That's the "LEGENDS WAY" I guess..
Shawn Lemieux and his helper Carter were awesome to deal with. I said there was no stress involved in this Pilot trade in! I would highly recommend asking for these two when you are in the car shopping market!
I had been looking for a vehicle for a week before i went to Fred Leatz at Victory. Being a first-time car buyer, the whole process had so far been very difficult and everyone was giving me insanely bad offers. I wish i had gone to Fred from the beginning. Not only did he get me a better deal than anyone and the best trade in value for my current car, but he also gave me financing tips and made sure i knew everything i needed to know before i left the dealership. Fred went above and beyond for me and him and Jason gave me the best deal possible. I would recommend Victory to my friends and family.
John Miller was amazing to work with on our new car purchase. Planned in being there all day to buy a car and was just there a couple hours. Great to get my Saturday back! Great small town dealership!!
Erin, Troy and Michael are the trio every dealership would be proud of . We came to buy a used Jeep but left with a brand new Compas Jeep. When we first got there Erin suggested this new Compas Jeep but we thought we would not be able to pull that much. We ended up trying 2 used 2011 vehicles but after we tried the one he recomended it was no brainer. We have decided to purchase it. Troy did his magic with numbers and met our tight budget He is very experienced manager and I would recommend him anytime. Michael made payment super easy. Erin I just wished we listen to your advise and went straight for the one you have recommended, would save us so much time. Thank you very much to all of you on an exceptional customer service. Wish you a great business and many years to come. Amra and Farid.
We decided to look at a new van and when we just couldn't work that payment into our budget John worked his magic and was able to get us into a certified van at a lower payment that we cost work with. We are super happy with it.
Great service and very friendly. They make sure to be very attentive to every detail. They are flexible and make my schedule their top priority! Makes coming in a breeze and for that I am very appreciative!
Every time I come to the dealership I am greeted by my first name and asked about myself before the service. The service is always honest and timely. The facility is clean and everyone from the garage to the show floor are professional. Highly recommend anyone looking to purchase a vehicle to go to Speedway.
Tim was a very good salesman. He was polite and very courteous. We are very pleased with the truck we bought. The dealership was clean and the coffee was good! The finance guy was really nice and explained everything very well.
We were very impressed with Benny and his awesome customer service. From the minute we walked into the dealership everyone was very friendly and knowledgeable.
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