This was our second time purchasing a vehicle at Roberts. Both times we worked with Josh (Internet sales). He was amazing! Very low pressure and we had the deal done before we ever stepped foot in the dealership. The financing went super fast and we were in and out in less then a half hour! That is how all car buying should be!
I purchased a new vehicle from Roberts last week.
From my first call to the time I drove it home, it was a very pleasant, low pressure experience.
An extra I wanted installed on the vehicle was done within the week, and I was very satisfied.
Customers who find buying a car a scary experience will be surprised at the ease of the process and the knowledge of the staff.
Thank you Steve Buchter for helping me to find the car I wanted at a price I could afford!
Mike Kowalski and the general manager Paul were relaxed, friendly and professional. Mike also was dependable in resolving a minor issue. ( Not all preowned places are. ) Very happy with the car. They actually pre-service all their cars with any needed maintenance repairs ( ours needed new brakes ), rather than just sell as-is. A 3000 mile dependable warranty distinguishes this servicing benefit, and makes the purchase a more reliable and comfortable one.
Went in on thursday spoke to dominick explained to him what i wanted and how much i was willing to pay he showed me the perfect vechicle i told him i would be back that saturday, i ended up going back friday morning told him i was on my way to work i would sign the paperwork to get the process started and if he could meet my requirements to give me a call, he called me 2 hours later with excatly what i wanted to hear told me come in at noon on saturday and the truck would be ready for me, i showed up around 11:30 and by 1pm i was driving off the lot with my 2018 ram 1500, this was by far the fastest and easiest car purchase i ever made, they have gained a customer for life
Josh was very quick to respond to my emailed inquiry related to whether a truck they had was still available. Ultimately I ended up purchasing a truck from another dealer I had visited earlier the same day.
I had bought my first new Ram at Roberts 20 years ago and always received great service. So when it was time for a new truck I had to shop there. I checked out three other Ram dealerships and Roberts had the best selection of any of them. Noel is so friendly and knowledgeable about the product he sells. It’s more of a hobby than a job to him and his passion shows. I would definitely recommend Roberts.
My experience was great. They gave me a good amount for my trade in, helped me with a lost title, and made sure I left with the vehicle I really wanted. I worked with Dominic and Jim and they were professional, polite, and friendly. I would highly recommend Roberts Chrysler Dodge.
I have purchased a lot of vehicles from dealers and I must say that I was hesitant especially when I was purchasing out of my state. But, found everyone nice and very helpful throughout the buying process everyone from the salesman Steve to Jim the finance manager. I would purchase another vehicle from Roberts. Thank you
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Roger located a truck for us in hours! It was exactly what we were looking for! The entire process was fast and without incident! Len and the finance team were just as awesome! Thanks to Northwest Hills!
TJ went above and beyond from locating the vehicle while we were five+ hours away, starting the paperwork and assisting with financing. The dealership worked well with us including delivering the vehicle and going above and beyond with the registration process. I would highly recommend purchasing a vehicle from TJ and Sullivan's.
The staff was both friendly and professional, making my car buying experience very easy. My sales associate Peter was excellent at informing me about all the features in my car and answering all of my questions thoroughly. He had a great personality and was very knowledgeable about the product. He helped me pick out the perfect car and made the buying process a breeze!
Cody was friendly, timely, knowledgeable, focused. Listened to my description of the issue and drove with me to hear it firsthand. Promptly called when the car was ready.
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