RAM 2500 for Sale in Independence, MO

I first came to Show Me Auto Mall at the beginning of the month for an oil change and I asked Dillion to have them take a look at my trunk as well to see if they could possibly see what's up with my trunk not popping, I told him I only had $100 on me to spend for the visit so he cut me a deal. I made an appointment for the next day to get my trunk fixed! Later on that Tuesday afternoon before I left town I discovered that I had $100 missing out of my car that was in it prior to my visit. I went right back up there and spoke with Dillion who apologized and with the owner(didnt catch his name) of course nobody fessed up to taking the money but I still kept my appoinment for Wednesday anyways because it's been over a year since Ive used my trunk! They fixed my trunk that Wednesday and it was only a $20 little rubber piece part and they charged me $100 for labor that seemed unfair because theres no way it took an hour to install that simple piece! But I was just happy to have my trunk fixed! A week and a half later my trunk quit working... I called up there and I spoke with Bryce I believe and explained about what happened with my money on the Tuesday and how I felt being over charged for the labor on Wednesday so I just wanted to get my trunk looked at again and not be over charged he told me to bring it right in! So today(Tuesday) i took it in and Dillion told me what they did to help me out. They cut me a deal on diagnosing it again and let me have a loaner for free for a few hours so I could take my boy to go see the Easter Bunny because it was going to take them a few hours to fix the croading I had going on with my trunk. My experience didnt start out the greatest with my money coming up missing but Dillion did everything he could to keep a customer happy! I work where customer service is a huge thing and Dillion and Bryce went above and beyond to make sure I was taken care of! I will be back!

My wife and I purchased a 2011 Ford F-450 for my business and were very impressed with everyone we dealt with throughout the process. "Snoop" was very friendly, took the time to answer my questions and did not "pressure" me in any way, Clifton went above and beyond to help resolve a clerical issue involving the pay-off on a vehicle I had sold previous to coming in and then, when we arrived to pick the vehicle up a day earlier then planned, Joe, Matt and Nick stayed late to accommodate us and had the paperwork ready to sign and the vehicle washed and filled with fuel on short notice. To top it all off, even after selling me the vehicle at an extremely good price, they agreed to replace the front windshield at no charge when it was determined that the original "chip" in the glass was actually cracking and therefore unreliable and unsafe to simply repair. And Jeremy in Service is working with my hectic schedule to make sure the windshield is replaced in time for me to begin using the truck for my business. We plan on purchasing another vehicle in the near future and will be back when the time comes.

Since the 1980's I owned all Ford products. 1 time I bought a Nissan Maxima ST, loaded, and hated it from the moment I got it home. Within 2 years I traded it for a loaded Lincoln MKS. That was the only time I stepped out of the Ford Line. The wife was looking at new Explorers, but the sales rep, and managers tried pulling some crap on us so she decided to step out of the Ford brand and found a Charger Daytona dressed out exactly the way she wanted it, and it was at Olathe Dodge. Living in Springfield, IL., we refuse to buy vehicles from around here because they like to treat people like they're stupid. I bought five of my last seven cars up in Chicago, but the like cars we found up there had a lot of stuff my wife didn't want, so she didn't want to pay 2-5 thousand more for them, plus Olathe had the best price offers. I started emailing with Karl Peterson. I ask a lot of questions, and he came back with the answers. He was treating me like I lived down the street, which I really appreciated, because I know I'm just in internet land (at that point) so I really appreciated it because he really did a great job. I eventually phoned to show true intention. We talked and set details. I'm trying not to go into great details, but he knew we were driving five hours and he really accommodated us and our situation. The only disappointment was waiting for the business office to close the deal, but they were busy. During my experience the managers didn't interfere with the sales reps, and I believe it shows that they trust their reps, but I think I would've liked if one of them came down and thanked and congratulated us, but that's a minor detail. Bottom Line, Well worth the drive, and now I'm looking at switching to a Dodge, Karl is out there - in a great way. I couldn't wait to get to KC area to meet him, LOL. The car is fabulous, the Wife is beyond HAPPY (So my life is great, ha ha), everything went as promised. There is no need to worry if you travel a distance, because they are true to their word. I have dealt with dealers who know you're driving a distance and will try to flip things and take advantage. I was a little concerned about that, but NO NEED. This is one of, if not THE BEST transaction. Thanks Karl, and Brad (Finance/Business Mgr.).

My husband researched online to find a 2010 Suburban with bench seats. He found one with low miles that looked to be in great shape at this dealership. (Apparently, this dealer likes to keep only vehicles with low mileage on the lot.) We live an hour away, so we called to see if they still had the Suburban, then drove over to take a look at it. It fit the bill, so within 3 hours of driving on the lot, we were driving away as new owners of a car we love. The kids' room kept our older son busy during the process. The popcorn was a plus for our hungry toddler. Nick helped us initially, and Bill helped finalize the financing.

Vehicle was exactly as described and sales process was the easiest I have ever experienced buying through a dealership. Steve was very up front and responsive to my calls and questions and made the paperwork a breeze. No hidden fees, no messing around. The car was delivered nearly 3 hours away and a new set of tires was put on at no additional charge. The only complaint I have is that the inspection paperwork was either lost or expired and so I had to get another inspection prior to registering the car. - Brent

I purchased my vehicle about 6 months ran and drove great, until i got it home. 4 months later I had it in the shop, had new sensors, and VCTs put in it. Still no luck. Since I didn't get the option of a warranty, I was out of luck, so I thought. But after speaking to the general manager Bill, he assured me he wanted to help, and they did!! The problem was inside the motor, no telling where, so they replaced the motor! And was able to sign me up for a 4 year, 100,000 mile warranty! I've never seen a car company work so hard for one customer! Huge Ty to Toby in the shop for keeping me informed on progress, and then getting my vehicle back before the date you said!! Great guy all the way around!!! My husband wants a extended can truck, after this is paid off, we'll see you again for sure!!!! Thanks again!

Thanks for getting me in so fast and efficient, everyone was friendly! We've bought several cars with the maintenance program a plus! Thanks so much!!

John Link provided an excellent sales experience. Great service finding a great used vehicle to suit my needs. No pressure and easy process. Thank you!

To begin with I enjoyed not having to hagel & negotiate on the price of the vehicle (even though I tried ;-), they have bottom line pricing structure and add a $500 service fee for the salesman's commission. I like this because the salesman is working for you to find the best fit for your needs & budget, he's making a fair commission regardless and that takes the negotiating off the table, which allows you to build a good working relationship knowing that he/she is working for your best interest. Richard Wheeler (aka: Ricky Bobby ;-) was my salesman and It's truly been a pleasure working with him from his initial email contact through finalizing the purchase, and taking care of scheduling service to takes care of a couple minor issues with the used vehicle after purchase. I dropped my new car off for service (Alec took great care of me, thanks!) and even though they were out of loaner cars, Ricky pulled a nice used car off the lot to let me drive until my vehicle was ready to pick up. The sales manager made it extremely easy for me to move forward with them by offering me over double for my trade that two other dealerships offered me. Their finance dept. got me financed with a fair interest rate. They also quoted me a reduced price on an extended warranty that I could afford in my monthly budget, and made financial sense to protect my investment with a bumper to bumper, $0 deductible warranty up to 160K miles. In addition, I can say that every member of Brogden's team that I came in contact with went out of their way to make me feel welcome and valued as a customer. I would definitely recommend Ricky Bobby & the entire team at Robert Brogden Buick, Olathe. I love my new Buick Lacrosse! Thanks guy's James Taylor

I took my used 2008 Ford Escape in for a check engine light. I want to say thank you for the gentleman who checked all of my fluids, tires, and alignment without me asking. I did not feel pressured to fix everything that he found....which was only my back tire was slightly out of alignment. I also want to say thank you to Joi who helped make my Great Escape great again! My car needed a tune up and she is as good as new! The comp cold water was nice too.

This is my 5th vehicle purchased from this dealership over the years, have had 3 Jeeps and 2 Pacifica's (new and old versions). Always had great sales people and a very easy buying process, they listen to what you want and how to get you there without being pushy or pressure you with something else you don't want or need, they make it work! Thanks Ted!! (Before the new Pacifica's were out we had traded in our Liberty Jet to get another road-trip worthy SUV needing space, comfort and wanted the size and shape of our (old-version) Pacifica, we went elsewhere and got an Explorer...what a mistake! After 2 years of that we are back here at ODCJ for another Chrysler that I know will be reliable!

Great people , great service . Angela Parker was so nice - she helped me find my way around the dealership . The service guys were great also!

I took my truck in for my oil change & to have them check my cruise control (it wasn't working when we bought the truck..& they "fixed" it for us then). They replaced a part & it's working fine so far! Thank you for taking care of the problem!

I went here to get a recall repaired on a preowned car i bought from another dealer and this service department was exceptional. I mean the customer service was way beyond top notch and they were very thorough. There was no benefit in my being there for them. I didnt buy my car there and it was a recall so it was of no cost to me. Yet they treated me as if i was in there spending a million dollars. Just really great service. I definately will be back for future business. Kudos to everyone who helped me. Sonny was my point of contact and everyone in between are definately an asset to this company....

I purchased my 2013 Ford Escape less than 30 days ago, imagine my dismay when Wed night it broke down, shutting down do to a coolant issue. I had purchased the lifetime warranty so called the service department to see what to do. I called the service and had my car towed to the dealership. Dillon Hoffman picked me up and made sure I got to the dealership before six so I could get a loaner to drive. I was upset that my car had a problem when I had put less than 700 miles on it. Dillon made sure everything was taken care of at no cost to me. I was very satisfied with the service, car runs better than ever. Thanks Dillon

Rick was thorough and transparent throughout the purchase and Joe was great with the financing, These people took care of my family really well while we waited and my 8 yr old had a great time stuck here for 3 hrs... very polite and professional. Oh, and i got a great truck for a great price, I'm glad Pen Fed car buying service sent me this way.

Bought a 2017 Platinum Expedition from Coach. Why? He wanted to help not just sell us a car. Never did we feel pushed. He dealt fairly on price, my trade, and a few touch ups we requested. Once the sale was done, he did not abandon us. Coach walked us through the entire process and made sure we were taking care of. My analogy-The Ritz experience. We talked to him about DVD player and windown tinting. He not only provided contact information but called them to let them know to expect our call. We have used on and they did a fantastic job. The financing was a great experience. Joe was our guy at the dealer. No strong arm, evil car finance guy tactics. He was professional and nice. The rest of the staff at the dealership-nice. They always opened the door and let us go first. Walking down the hallway they stepped back and let us go first. Always with a smile and pleasant greeting. What we have received from other dealers is an inconsistent experience. Leaves you not feeling good about the money you have spent. Not here. It started great with Coach and carried all the way through. We love our new ride! Thanks Coach and the team at Thoroughbred!