Great experience and will definitely come back for service work. I had an appointment and opted to wait in the customer lounge. My vehicle was repaired and returned to me in less than an hour and a half. Great service.
Exactly what we were looking for.
by RB from Jonesborough TN
January 27, 2019
Exactly what we wanted. Very hard to find a low mileage, clean diesel with 8 ft bed. The dealership held this vehicle for us until we were able to get home and test drive it. We had a 2007 Ford 350 and traded for 2015 Ram 3500.
Ike is an outstanding Sales Professiona! He made me feel confident about the decision I was about to make. I would recommend Ike for a Nobel Peace Prize!
only owner this truck was extremely well maintaine
by Transporter from St Charles Illinois
December 13, 2018
I bought this vehicle new and have religiously performed maintenance. Because I drive under federal DOT guidelines I am required to provide my company a quarterly write up or all maintenance performed and have those records
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
best towing in class
by jtruck from Kentucky
March 31, 2018
Pulled my 42ft 5th wheel over the rocky mtns with ease!! couldn't even tell it was there. Very comfortable drive , we drove from Colorado to Kentucky and it was one of the smoothest rides I have every had.
Friendly and responsive folks with a decent selection of vehicles.
A real hunk of truck power!
by Keep on Trucking from Indianapolis, IN
November 16, 2018
Power and torque to pull out plenty of tree stumps! Or pull whatever you need, and do it with comfort and style! The Cummins 6.7 Diesel is a living legend in reliable power plants in the trucking, boating and RV business. The new Aisen transmission brings assurance that the power is transferred in a reliable manner!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
by Alex from Liberty Hill. TX
January 14, 2019
This is the truck I had been looking for, for almost a year at a great price. It really is my dream truck. Everyone that has seem the truck loves the look.
After a few months of looking and talking with local dealerships. We have our next vehicle at Bayside in Hollywood! New location for Bayside!
Under 2 hours start to finished, no hassle, very clean and customer service outstanding.
Our New SUV was filled with gas, detailed, awesome warranty from this dealership!
Over next few days follow up question! Instead Answers no run around! Love them! If your shopping u got to check them out! Out of 6 dealerships! And months looking for the right one for the right price! I rate you awesome Steve, Ray, Jeff !!
Had it for a little over a week, so far so good.
by Al B from Tampa, Florida
December 9, 2018
We pull a twenty foot trailer and no problem at all. Rides smooth and quiet. Interior is very nice and comfortable. So far the right choice.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Strongest pulling truck on the market
by E.T. from Bullhead City, AZ
September 18, 2017
This truck is of no comparison. Out tows out performs all the rest. The ride comfort is just s good as the towing. Very comfortable and quiet. Has a spacious cab and offers many comfort and convenience options. Don't buy any other till you drive a RAM!
Warranty repair, parts came in earlier than estimated. However I was promised a one-day repair, and it took longer but they never called to advise status. I had to call multiple times the second day to get status, and when I was told it would be ready by about 10, I arrived around 11 and had to wait until after 1 pm before the car was ready. This was on a work day so the inaccurate estimates resulted in my wasting several otherwise productive hours.
Love Ram 3500s
by CrowFab from Albuquerque
December 4, 2018
I've owned RAM trucks most of my life and would not drive anything else. They pull the loads I need and ride smooth and comfortable.
When I was first looking at a car I was looking at a 2013 FRS, I contacted one of the salesman, his name was Jonathan. He was very helpful about looking at cars and knowing about them. As I got there, I test drove the FRS, I didnt really like it so I asked about another car, and another. He knew about a lot of the cars in his inventory, I ended up on a 2010 Subaru Impreza. As I went through the buying process he was able to help me get the car at a much lower and competitive rate. The dealership was even able to work and provide an active duty military discount. I would recommend this dealership without any concern.
Ram 3500 6.7L Cummins
by KB052 from Fayetteville, NC
July 28, 2018
Over all I enjoy driving this vehicle. It has the 6.7L diesel engine with a leveling kit. It drives way smother than my 2009 Dodge Ram 2500.
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