When I was first looking at a car I was looking at a 2013 FRS, I contacted one of the salesman, his name was Jonathan. He was very helpful about looking at cars and knowing about them. As I got there, I test drove the FRS, I didnt really like it so I asked about another car, and another. He knew about a lot of the cars in his inventory, I ended up on a 2010 Subaru Impreza. As I went through the buying process he was able to help me get the car at a much lower and competitive rate. The dealership was even able to work and provide an active duty military discount. I would recommend this dealership without any concern.
Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
After a few months of looking and talking with local dealerships. We have our next vehicle at Bayside in Hollywood! New location for Bayside!
Under 2 hours start to finished, no hassle, very clean and customer service outstanding.
Our New SUV was filled with gas, detailed, awesome warranty from this dealership!
Over next few days follow up question! Instead Answers no run around! Love them! If your shopping u got to check them out! Out of 6 dealerships! And months looking for the right one for the right price! I rate you awesome Steve, Ray, Jeff !!
Was traveling over 2 hrs for a jeep they had listed and hoping for a good experience. Well... my experience was more than good.. it was EXCELLENT. I recommend you check this place out before making a final decision somewhere else . The entire experience was AWESOME ! Thank you.
First scheduled service: 5000 mile maintenance
Ease of scheduling.
Arrived early; immediately met advisor Abe
Listened attentively making notes of concerns
Clarity of communication of work performed
Real time text and email detailing work and status
Completed quickly; honored warranty
no charge; no add ons.
They went above and beyond to work with the finances that we had available. They were very friendly and professional. Manager spoke with me beforehand, giving me directions from my location. They were willing to address any cosmetic issues or noises and do what they could to resolve them. I would definitely recommend them to others.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
This dealership is family oriented, pleasant and everyone that works there is nice. I looked at several vehicles that were in excellent condition. The pricing I found to be awesome, competitively speaking. Patrick, John and Laura made this an easy decision. Great job you all!!!
All though I did not purchase a vehicle from here, I did have a wonderful experience with them. The salesman kevin did a wonderful job. I would highly recommend this dealership to anyone, and would recommend kevin as the point of contact.
From start of my search till I came to their dealership, my experience was just simply amazing. Excellent price, fantastic team, great condition and fast service sums it all for Certified Car Center. If you are looking for just that, you have got to pay them a visit.
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