Great buying experience with Troncalli and Chris Klass
by Jeep buyer from DealerRater.com
November 30, 2018
I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisions along the way. I would absolutely choose Troncalli first when looking for another vehicle.
Totally enjoyable experience!
Colt, My sales man, was friendly, polite, extremely knowledgeable and a generally very pleasant young gentleman!
Dewey, the financial guy was so conscientious and went above and beyond to make the deal as pleasant as possible, even finding a better interest rate after the deal was agreed upon!
Can Not say enough good things about the entire process and staff!
I stopped in at Shottenkirk HONDA I was on my way out of town when my oil light went on stating I had 15 0/0 for my oil.I pulled over google nearest dealer and it was Shottenkirk HONDA.I been going to Ed Voyles since my relocation to the area in 2015.Well let me tell you Spencer greeted me before I could shut my car door. I got the oil change and I was advised that I needed a filter because mine was dirty. I was out of there and on my way within an hours time.Sorry Ed Voyles I won’t be coming back prices are cheaper at Shottenkirk. You are at Ed Voyles for hours holding your car hostage.Shottenkirk you have me as a customer
MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
I had to leave a review after the great experience I had at Matthews KIA. I am new to the area and was looking to trade in my car for a new Sorento. I saw an ad online and decided to give them a shot and I am happy I did. My experience from the internet department all the way to finance was great. The whole staff answered all my questions and I felt that they had my best intentions at heart. If you are looking for a vehicle trust me when I say giving Matthews KIA a shot will be worth it. Thanks again for helping me with my new vehicle!!!!
My overall experience with this dealership and sales associates were very pleasant and sufficient. I was able to take my time in selecting my vehicle and was given accurate pricing info as I had already did my research for the car I was interested in. I wasn't pushed into a car I didn't want or desire after I decline to purchase the original car I went to the dealership to test drive. The associate took the time to look through the online lists of cars within a 150 miles of his dealership and after locating a car that I liked he was able to have the car transferred in from another state free of charge. I was called when the car arrived and made an appointment to check it out and I made a purchase.
I called moses in the morning told the car I wanted and left with it by the end of the day . Moses was very pleasant to work with .the whole staff was very friendly and helpful. Chris did the paperwork and he was great also.
Went to the Dealership on Friday, all cars on the lot were clean which is a good sign. Found one that I liked, Had it inspected from my mechanic. There was a Check Engine Light. The Dealer Had it Fixed on Monday since his Mechanic was Closed on Saturday. Got a call to come in to verify the work. All is Good. We Negotiated and the car was purchased. What stands out about this dealership is that there is no pressure to buy. Also if you straight up with them then they will be straight up with you. Happy to say that the experience was great .
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