Was a Great buying experience. Sales Associate was well informed about he product he was selling. Especially since he was 19 yrs old and it was only this second week in the position. He did a very good job at not being pushy and sold his product. Also the over all dealer (Apple Valley Chev/Toyota) seem very well organized and was very friendly. I felt like I had control of the buying experience, I have been at other dealers in the past that make you feel like you have no control even though you are the consumer. I would buy another car from this Dealer and most likely will in the future.
What other dealer literally walks you through the facility and shows you where all the service takes place and how to make your "free" service appts( 2yr worth of free main, from Toyota). I was really impressed because they made you feel like they really wanted you to come back. they did not want to just sell you a vehicle and get you on your way..
The Financing was also a breezy...I wanted to use my credit union and they were all for that ..filled out all the paper work and they let me take the car that evening on a promissory note. Wow what other dealer lets you do that??? Brought them the check he next day and the deal was done.
Thanks Apply Valley Chev/Toyota
My buying experience at Apple Valley Toyota.......
by Thomas Calamia from Inwood, WV
November 2, 2018
Jason made my car buying experience very easy. Buying a new car is stressful, but its something you have to do. All went smooth and I was out the door in my escargot in a few hours. I would recommend Apple Valley Toyota to my friends.
This dealership is phenomenal! The level of customer service is off the charts.
I spent several weeks trying to decide on a vehicle that would best suit our needs.
My husband is a Disabled Veteran so many things had to be considered.
Patience and understanding with everyone I spoke to.
I would definitely refer this Dealership!
by Bob Y and 11month old son Bruce from Rockville MD
November 0, 2018
I never bought a used car before for fear
of getting a lemon! I have no idea if the
previous owner did oil changes on time
and other routune maintenance....so i was always afraid of getting burned.
Fast Lane has a warranty program that simply works,in my case i bought a 2017
Dodge Caravan with 48,000 on it......they
did me a great deal on it but what i left
feeling was the same kinda peace of mind
you have in a new car knowing all is covered for 3 years 36k miles.....they custom priced me a warranty for the next
25k miles i drive....in my case about 3 years worth......it covers all major functions but not wear items like brakes
and hoses etc.....i never buy warranties
In anything,but this made too much sense to me! It is a Dodge dealer recognized warranty,ok i paid 1300 bucks
for it but they wrapped it into my loan for
about 9 dollars a month.....if engine or transmission goes its covered,if i breakdown they tow me,pay car rental,
brung gas etc......i came all the way from Rockville......and my Grand Caravan SXT
2017 is selling here for 19k and higher......
new they are about 29k.......Melanie was
able to get my price down to 15,100 !!!!!!
I had the room to buy warranty and peace
of mind.....i love their honest approach....
The best thing i can say for them is I would buy from them again with no hesitation! Thanks Melanie,and Tom,and Tim for explaining the warranty!
NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.
by Ryan Schmidt from Berkeley springs West Virginia
March 5, 2018
This is the best dealership I have ever been to. And that's saying a lot. I have owned many vehicles and I have never been treated as well in my life as safford treated me. Words can't describe the quality of people there. They let me know the status of my vehicle whenever I asked immediately, and we're very professional. I will be buying all my vehicles and having any service I need done there from now on.
I've been taking my car to Safford Dodge since day one.I bought my car April 7,2017 and the few problems that I did have Dodge has done an excellent job of repairing it, and I also get my oil changes and my tires rotated and they do the best job they can and their customer service is suppurb 10+ across the board Dodge is great hell yeah I will always take my car there for anything that needs to be done with it. Thank u very much SaffordDodge ¿!!!!!!!!!!!!!!!!!!!!!!!
My wife and I went to look at the 2018 Nissan Rogue AWD. Zack was our salesperson and he did a great job, he knew the vehicles and the options with extreme detail. He was able to answer any questions with total confidence.
Ms. S! service. Courteous and professional. My niece referred us to this dealer and they sent her a $100 check for the referral. Sales is very responsive to my calls. If he does not know the answer he will get it and call me bgaithersburg, MD.!
Skylar was our salesman, what a nice, courteous young man and very helpful. Jason Vaughn, the manager, he was very courteous as well and answered all our questions. We bought a car from this dealership 2008 and we were very pleased with the whole process and the car was a great car. We decided to revisit this dealership and were once again, very pleased. My husband and I highly recommend this dealership and ask for Skylar. Thanks to Jason for all his help as well.
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 5, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
Jason and Mike worked after hours to get me into a new (2019) Colorado. I appreciate the friendly no complaints can do attitude. Jason also gave me a follow up call a few days later to see if everything was good. Thank you guys! Tim
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