I have bought 4 trucks from this dealer ship. Great people to deal with Billy will do what he can to make you happy before you leave there. Billy, Ben, Andrew and Ol Stan good guys so go by a truck and be happy.
Awesome experience. Dana the sales lady was awesome and Bill really went out of his way to mkae me happy and thats not easy. Got great money on trade and left very satisfied. Highly recommended. Just stop by and see. Nice selection as well. I will absolutely return
My entire experience was great. I sent an email requesting information on a vehicle. I received a very prompt response from Dana. Dana coordinated with me the entire time. She provided the information needed for an estimate on my trade-in, as well as the online application once I was certain I was interested.
Once I arrived to the dealership, the process was extremely smooth. I drove the car, loved it, all the financing was already completed and the numbers were great. I must've spent less than 45 minutes between the test drive and filing out paperwork (which was a majority of electronic forms, a nice touch that sped up the process) before it was all done.
Overall this was one of the best experiences I've had at a dealership. I'd definitely recommend Dana and the team there to anyone looking for a vehicle.
I was a out of town buyer and 80% of my dealing was over the phone - Johnny and Garan made the process very easy and smooth - arrived at the dealership and left very happy- definitely recommend these guys!!
From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
My husband and I were very happy with our experience at Shenandoah Ford. Everyone was extremely helpful to assist us in getting our new 2017 Mustang. There was no pressure from the staff, and everyone bent over backwards to make us feel comfortable with our purchase. Our Salesman Kyle Phillips was wonderful. Thank you to all the staff at Shenandoah Ford for our new mustang!!
Glen, Adam and Josh were great while addressing my repairs on the 2012 GMC Acadia they all should be commended for there outstanding service. Especially Josh for take very good care of us during the time our car was in for repairs. Thanks for the loaner car during the repairs.Everything was done as promised. Thank to all, Jim and Becky Fox
Was traveling over 2 hrs for a jeep they had listed and hoping for a good experience. Well... my experience was more than good.. it was EXCELLENT. I recommend you check this place out before making a final decision somewhere else . The entire experience was AWESOME ! Thank you.
Great service I purchase a 2013 toyota tacoma the following week I got check engine light on I call Lisa plummer service manager and she toll me to bring the car nex day I drove the car to the chop Mr`pepe check my toyota he found the problem and make an scheduled to change the part great team work keep doing it and also Mr Mallie sales did very good job too
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