Mike was very helpful and accommodating. As a salesmen myself I appreciated the effort to understand the type of vehicle I was looking for and he did what a good salesmen does. He finds the right fit, not the quickest sale. Mike put me in a 2019 RAM 1500 REBEL which was a car I never considered or thought I liked (after months of researching and testing cars) until he evaluated what my wants, uses and needs of a truck we???re. Nailed it. Got a great deal. Much more professional at Oconomowoc than the Franklin location too overall in all departments. Would recommend.
I was desperately in need of a new car. My 2002 Toyota had just died on me, and i needed a new car quick. After reaching out to several dealerships, nobody was able to approve me with no credit history. Hunter and the team at Ewald were able to make it happen! Hunter found the perfect car I was looking for, a 2016 Corolla. He spent the time he needed with me to find the best car that was in my budget. Natalia worked hard to get me approved for my first loan, and the sales manager Gerry even came out of his way to congratulate me on my new car! Best car buying experience ever!
The work I had done I was told on my last visit would be about $150.00. I was billed $197.00. A little disappointed with that. My reset for my oil change wasn't done so I did that at home myself. Despite this I keep coming here for regular maintenance. I just feel it's the thing to do. I don't upset easily. All in all I've always had a good experience
Griffin jefferson best dealership for your auto needs !!!
by jammnjeff from DealerRater.com
December 6, 2018
Just got my new 2018 dodge charger gt love it ! Tammy and others who helped me did a great job of finding the color and options I wanted quickly and getting me a no hassle deal I highly recommend shopping local
Quick timely service. Got our vehicle in for diagnostic in a couple of days that worked with my wife's day off. Communicated issue and repaired in one business day. Professional, courteous, and priced comparably to other dealers.
Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
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