Used Subaru Crosstrek Limited for sale near Downey, CA

Honestly, my experience was 6/5 stars. I went on Sunday to test drive the Crosstrek…Estelle Feng was more than happy to show me the vehicle, answer any questions, and didn’t pressure me at all to buy that day. I knew I’d be coming back because of her. I even considered going to a different dealership, but I just wanted to work with Estelle. Yesterday (Wednesday), Estelle met me on my timeline (she’s really the best) to test drive the specific trim I wanted, and I didn’t think I’d be able to make any deals that day, due to some paperwork I was waiting on. This is where Jeff Jones comes in. Honestly, I don’t know how Jeff did it, but he gave me exactly what I wanted. He worked hard to make sure to meet all my demands (and there were many). He somehow was able to get me into my dream car that day. Jeff is easy to talk, has a great sense of humor and really loves his job. Oh and he has the patience of a saint but I’ll get to the later. Marco Saines handled the boring stuff (paperwork)…again, super easy to talk to, honest, and just a good guy. He made it as painless as possible. He’s also quick to get back to you if you have questions. Back to Jeff…reading the contract today, I got confused by the numbers I was looking at. Admittedly, I am sick with a cold, and not thinking as sharply as normal. I called up and Jeff and ran him through the wringer. He very patiently explained to me what I was misunderstanding…several times (I’m sorry Jeff!!!). I realized my error and am immediately writing this review! :) Honestly, these three are a dream team. At no point did I feel pressured to buy that day, they just let me know I could if I wanted to. I hate being pressured, I’m highly anxious and am going through a difficult chapter in my life. I felt so comfortable as a woman going alone to this dealership and getting a car. I can honestly say this is one of the best customer experiences I’ve ever had, and that’s saying a lot, especially for a car dealership. You won’t regret buying a car here. Just ask for Estelle, Jeff, and Marco

Great dependable car. comfortable driving, the 6 speed trans is awesome(same as in the wrx) so stop talking stupid. People who don't like this doesn't know how to drive a manual. handled great in snow, and remember you are controlling this car not the computer

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

I personally love my 22 Crosstrac. I have the turbo engine and it has a lot of go to it. Very sturdy on the road at higher speeds. I have the Limited Edition with diamond sparkle black paint, black leather interior very sharp looking vehicle. There was a few hiccups in the beginning with a few minor leaks around the windshield which was promptly fix by the dealership. Gas mileage is great. If you have a family or intend on traveling a lot, the storage part is small other than that perfection all around.

We managed to come to an agreement and purchased the car we wanted. There was not much negotiation, but the car was well priced to begin with. We agreed to pay $500 additional in order to drive the car away and have our mechanic inspect it. We got a week to report any issues and could return the car for a full refund if not satisfied by any necessary repairs. Ultimately the car checked out and the only problem was a piece of windshield trim that flew off on the way home. We negotiated a $200 refund and got the repair done by our mechanic so we didn’t have to drive the car back to the dealer. So far, so good.

After two years, all I can say is, well done. The car has been solid. I only have 18K miles, but no complaints. It is a bit narrow, and can be a little "economical" in appearance, but not a single complaint. It is a low end car, but the ride and comfort, overall is very good. Gas mileage is always subjective, but I average 32+ MPG overall, and it is at least as good as the Camry I got out of. It has taken me through places I probably should have not ventured. It didn't complain or give me any drama, hardly missing a beat the whole way,,,, with factory AS touring tires. The AWD seems top notch. People complain about the windshield being fragile, but so far so good. They complain about engine performance too, but I have never felt like I was going to be run over or that the engine was underpowered. If you want a "Fast" car, look elsewhere. It does what it does well.

I came in to buy the Passat that I was leasing because I loved the car so much! They made the buying process painless and pleasant.

I have a 2022 Crosstrek Limited. I think it is overall a great commuter car with average 33MPG. However, I have two issues with this vehicle 1) Seat it took small & uncomfortable if you seat for a period of time and 2) Highway wind noise is pretty loud around 70 db at 65mph.

Xavier, Sebastian, Aaron, and Nicole were all helpful and good to work with! Thank you!

very good on gas and the seats are very comfortable and luv the safety features and like how i can connect my iPhone and use the star link. also enjoy the heated seats are a plus

I want to commen on our salesmen, Chase Morris. He was so helpful and work very hard to make the situation easy for us. Janet Lanoil.

Traded a Jeep Sport for a Crosstrek Sport and couldn’t be happier. On the first road trip of almost two thousand miles averaged 38 mpg at between 70-75 mph during the first six hours of driving. Performance was smooth with no issues. Very good vehicle. My 3rd Subaru and had 4 new Wranglers. Will stick with Subarus. Better build quality

Sales rep Sam was one of the best sales guys I?ve ever worked with. He was straight forward , honest and made the process hastle free

My first Subaru and I love it. Drives wonderful and is just perfect ❤️❤️. Handles with ease and very comfortable. So very happy with this one

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

This is my second Crosstrek and I love it. I live in the Northeast and it's the best car I've ever had for driving in snow and sleet. It also has great pickup for when I want to pass a car or for going uphills.

Had an overall great experience at Subaru Santa Monica. They were easy to work with and made the buying process straightforward with no major complications. The staff were friendly and helpful, and able to accommodate our needs to get the purchase complete. The location was nice and enjoyable to be at!

Love my new crosstrek! My Impreza was great too but the Crosstrek is more my style! I’ll return to Subaru when I’m ready for a new car!

Awesome experience with Adam very attentive and non judgemental. He was very detailed with the contact and very knowledgeable. However, Jesus who works the shop that sells hats and keychains unmeasurably rude on so many levels. I put a BMW hat on hold and it was 1 min and 30sec remaining he said extremely rude Its closed and I have somewhere to be I proceeded to plead and say it was on the register on hold with the cashier who was ringing up a customer. But remember the doors were not closed yet and they were still helping someone. My sister and I just bought 150k in cars that day and didnt even get I AM SORRY come back tomorrow .. just I have somewhere to be.. From the front to the back was exceptionally amazing but Jesus if I had not already looked at a car, we would have went somewhere else. Five star everything. - 5 stars for the store representative.

This is our first Subaru and we couldn’t be happier. Handles extremely well, gets about 30 mpg (average), and keeps me focused on the road. High feature car for the price. Technology galore! Fun to drive and has plenty of pep when you need it. We chose the “Sport” model for its look and inviting interior.

I bought a 6 speed manual transmission, very easy to handle and fun to drive. Roomy and comfortable inside. Nice looking hubcaps. Good storage when seats folded.

Service was quite fast when I brought my car in for something I thought would take a few hours. They had it done in about 1 hour and I was quite pleased.

I love my crosstrek limited.I only have 2 complaints but it not really the car its my prefrence. I have always had cars that the doors locked automatically when you left it as long as you had the key.The cross trek doesnt have that and it drives me insane.I am forever forgetting to lock it by the door handle or key fob.My second complaint is it has heated everything except the steering wheel.I like that in the winter but other than that its a great car so far.I have only had it a month so Im not sure how it handles in the snow yet.

My overall experience is very good. The facilities clearly indicate that the dealer is very trustworthy with division of labor in all departments of business. The employees are very polite. They know what they are doing. They attempt to give me explanation so as to make me understand. The efficiency of the technicians of the service department has cut down our waiting time to a minimum.

I bought the 2025 Crosstrek even though the gas mileage wasn't great and I am glad I did. While sticker said to expect 28-31 miles per gallon, I am getting 32-35 on the highway and definitely more than 28 in stop and go traffic. It is also a good car for older drivers like me. I didn't realize I was often outside my lane. The lane departure function has improved my driving. The Crosstrek also has a large screen for maps and apple car play, so I am not looking down to navigate. I highly recommend this car for older drivers who need the safety features and don't drive enough to make a hybrid worth the extra money.

was a smooth experience & did not have to spend all day at the dealership.

My first car from an auto manufacturer in Japan. I really like everything about it! It's brand new - so no problems. The only thing I wish was better is that the computer takes a very long time to boot up. It's not instant when you start the car. Sometimes I have to wait to turn on the AC and other features.

Very good! The attitude was very good my car was very happy I’m so glad to take it at SUBARU of MONROVIA

I've yet to be disappointed by this place. The service is usually quick and the service managers are good with communicating with me throughout the service appointment. Last time I was there, Bella was on it and made me feel comfortable and confident with my decisions. Thank you!

1st time in a Subaru so far so good only problem no sure how a long drive will go no arm rest that are comfortable on either door or center console looking into after market foam rest to make long trips comfortable!! Only had the car a month now but so far so good avg about 28 mpg !!

great customer service. Chad at Cerritos Mitsubishi was very helpful and respectful.

The manager was very helpful and very kind. Our salesman really took the time explain the features.

Absolutely LOVE it!! Great Mileage, Looks Great... nice ride.... Best Car I've ever bought! My first Subaru and most likely the last car I will ever purchase!

Today I purchased a forester wilderness with Subaru orange coast with the help of Kent Chhin. I highly recommend this dealership and using Kent for assistance. He helped me custom build my forester and walked me through every optional add on, and gave his honest advice on what was necessary and what was not. My car was delivered and I took it home today- it turned out even better than I imagined! My car was detailed, the financial process was very quick and all digital, and they offer great packages and warranties. My car was also detailed and Kent offered me discounts for parts and accessories in the future. I am thrilled with my purchase and the customer service I received here! Thanks Subaru and thank you, Kent!

We did a lot of research about Subarus before visiting the dealer. We wondered if we were in the right place because the lot was empty. Kent Chhin answered our questions and was very patient with us while we were deciding to purchase. We were able to order everything we wanted and it took about two months to arrive. Kent kept us in the loop the entire time and we got exactly what we ordered. Highly recommend a visit to Orange Coast when you are ready to buy. Just give yourself enough time to order!