Used Subaru Crosstrek for Sale in Hackettstown, NJ

we did our research and are VERY happy with our purchase. the only thing I think could be improved is the choice to raise the passenger seat as the driver's seat is adjustable. I am short, I LOVE how the driver's seat raises up -- evenly. our last car (a Toyota) raised the back of the seat, not the whole seat and you ended up sitting on an angle. the Crosstrek raises you up -- and a lot. I love it! I can see some of the hood! wish the passenger seat raised -- it sits too low for someone short like me. other than that -- it is a GREAT car!

I've owned my Tucson since 2011 and have always taken it to Towne Hyundai for oil changes and maintenance. I really cannot say enough about the service I've received. From the time I call on the phone for an appointment, to the service desk personnel, the service manager, and even the the guys who greet me and take the car into the service bay, everyone is courteous and professional. On my last visit, I had an issue that went beyond routine maintenance and they took me in quickly. It ended up taking longer than expected and they offered me a ride home, which I accepted. The gentleman, John, who drove me was professional and personable. When my car was ready, I went back to pick it up and still noticed a problem, so I called immediately. They told me I could bring it back and they would check it out right away for me, or they'd get it back into the shop the next morning. I brought it back the next day, and spoke with Brian, the service manager. He listened patiently while I expressed my concerns. He arranged for me to take the car out on a test ride with Tony, the mechanic, so I could point out the noise I was hearing. Tony asked questions about the car and took his time listening to my answers. I was offered a loaner and a few hours later, my car was fixed. My husband and I both drive Hyundais, and now my kids need cars for college. Guess where I'll be going for my new cars? The relationship I've had with Brian and the people at Towne Hyundai make buying another Hyundai at Towne Hyundai the obvious choice.

Excellent safety and features. Great deal from economy auto superstore. Looking forward to many trips with the family. Enjoying the backup camera. Beautiful car. Chrome wheels. Looks great

I had a battery with one bad cell (or so AAA told me after they started my car). So I called and then drove straight to Paul Miller Subaru which, as it happened, was having a sale on batteries. I checked into Express service and asked them to put in a new battery and check my wiper blades. The whole thing took about 20 minutes and I was back driving to work with a new batter for $100 plus installation and a new free set of wiper bladed that happened to be under warranty after 8 months. Pretty cool.

I drive for my job. Door pockets aren't large enough or square to be useful. Center console is a C minus! I'm 5'5., must reach way back to lift storage cover. VERY BAD. there are 2 useless recesses in the center console --too shallow to hold a cell phone or pen -- what are they for? cup holders set too far back. and PS: never open the door if it's been Snowing!!! it all lands in the driver's seat. Obviously not designed by an outdoor team!

Sometimes shopping for a new (new to me) car can be really intimidating and unpleasant, but that was absolutely not the case when I visited Paul Miller Subaru and met Joe Bigio. He was very kind and patient (I had a lot of questions) and seemed very knowledgeable. He actually made the experience enjoyable! I would recommend Paul Miller and Joe Bigio to anyone looking for a good experience in car shopping!

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

I went to Paul Miller Subaru dealer on Route 46 in Parsippany, NJ for an Express Oil and Filter Change. The service people were pleasant and efficient. My time spent at the dealer was less than an hour. My car was serviced, washed, and the inside was vacuumed. And I got to relax reading a good book as I waited. Kudos to Paul Miller for quick, efficient service.

We went from a smaller hatch back to this and it is surprising how much more room this has! We can fit so much! Both of our kids ride comfortably. 1 forward facing and 1 rear facing!

We worked with Jared Vian and he was extremely helpful and knowledgeable about the car we wanted. He was patient with my many questions and explained everything clearly. The manager, Ron, was friendly and made us feel at home. This was truly the best car shopping experience we have ever had.

I have to say that this dealerships service center has treated me great and made me love my subaru again. I'll start my story by saying that I have had ongoing issues with my 13' crosstrek since 10000 miles. my subaru was purchased in Virginia so that is not being blamed on ertle at all. when I did service my car in VA the service was horrible. 1 year later I moved to NY. This was the dealership that I notified the problem of an extended crank and clunk upon starting, this was also when the problem began. I took my car in to feders subaru in Middletown NY....for a simple oil change.....there was a horrible odor after driving my car.....turns out they had poured oil all over my engine and it was burning. has to take it back and get it cleaned...went back again for low coolant....they claimed it wasn't low....lol. they had filled it and told me I was wrong. I never went back.. changed my dealership to colonialSubaru in Kingston ny....their service department had me drive over an hour each way countless times to try and fix the crank and clunk...over 5 times...and it was never ever fixed even after they brought in a " special" service guy......not to mention the terrible attitudes of their service department . I honestly had given up on this issue ever being fixed...and was planning to sell my car and never get another subaru again. i have owned 2 subarus prior to this one...and was also raised in a family driving subarus....and loved them. yet this experience had me so angry and I couldn't believe 2 dealerships couldn't fix the problem which would at times leave me stranded with my car not starting. I ended up moving to PA and found ertle subaru and thank God I did. they fixed the extended crank issue in 1 visit. . yes a single visit. I take my car to them for everything I need and they are so professional and knowledgeable. Bill and James at the desk listen to everything you are saying and convey that to the service men in back. I can say this dealerships service center is amazing and has changed my opinion of newer subarus. They have my car in tip top shape...and I love it again....no longer want to sell it. also, when I am ready for a newer model....i will be purchasing from Ertle.

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

I was referred here by a friend because she was so amazed by the warm welcoming atmosphere she had to get other people to experience what she did. I went there and neither she or them dissapointed me. Everything she said was true. From the warm welcoming, to the great service. They care about you finding the perfect car for your life and they listen to exactly what you need. There's none of that sales presure that customers get when you go in there. I would definitely recommend going to this dealership to anyone looking for a simple and easy process in buying a car. They'll work with you and make sure you leave happier then when you came in I guarantee.

The reliability, safety, and control (symmetrical AWD) of this vehicle is incomparable to any other manufacturers out there. The heated seats are just an awesome feature along with ease of the controls on the steering wheel. It is raised off the ground just enough for a respectable ground clearance.

fantastic dealer service. I have not bought a new car in a long time and I was worried about the process. They were kind and gentle to my concerns and coached me through the process with patients and expertise. I highly recommend this group of people.

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

Not only did i purchase my vehicle at Ertle but the experience was delightful Kathy in service was more than i expected especially since i live in NY and had many other options, rate them 5 stars, Barry

Honest pricing, quick service, plenty of amenities while you wait; They have everything! I did not buy my Subaru here, but being that it is so close to my house, it's my go-to spot when i need any maintenance done.

This car has everything I need & nothing I dont. Drive great. It has all the acceleration you need to get to speed on a highway or pass. No complaints here. First Subaru I have ever owned but won't be my last. The base model has all the technology & safety features need without all the extra nonsense that I dont need. By far the best car I have ever owned even better than my Malibu.

I have bought 6 Subaru’s from them. Great place to buy a car.

Only had my Crosstrek a few weeks, but I did a LOT of homework before buying it. I am really picky because I keep cars for 10+ years. I have the Limited - leather seats and great safety features. Roomy interior, comfortable and dashboard is nicely laid out for ease of use. Subaru “Eyesight” is awesome - bacause if it this car was LESS to insure than my 08 Acura. Jury is still out on reliability but so far I love this car - sporty and luxurious.

I recently leased a 2017 Jeep Cherokee and came to the dealership with a predicament. I had thought I was only 400 miles away from being over and had about 9 months left on my lease. Turns out that I only had 10,500 a year instead of the 12,000 I thought I had (thanks Dana Ford in Staten Island for screwing that up!). Even with all of that they were able to work out a fair deal and I left happy with my brand new car! My only qualm was that it took a very long time (was there 5 hours), but that happens with leasing a new car so not too upset about that. Overall I would highly recommend the dealership and it's staff at both Jeep and Ford.

Had limited 2017Crosstrek unfortunately badly rear ended by plumber contractor's van. Survived crash. Eyesight and AWD was great, loved higher clearance and visibility around. It was best choice for the money, tried Honda, Toyota, Mazda counterparts - they are good vehicles but Subaru was better for me.

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

Got me home during the biggest snow storms of the year. People were even stuck in standard trucks and we still got through without any issues.

Love that this is a smaller SUV and great gas mileage but it also sits up high like a larger SUV. Can go off road but never have!

Working with Christine Sauffer and the wonderful sales team at Brown Daub Kia have pulled miracles I thought impossible. They have helped me build my credit and provide such great customer service that is seem less. This is my second purchase and I'm a proud owner of a 2016 Kia Forte 5!! Love the entire staff and their continuous support!!

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

The staff ronnie.ryan BOLLYWOOD BOBBY the detail manager and mechanics are know there stuff.no gimmicks.they don't PRESSURE customers..just give you the best service and price in your range..i li e in BLOOMINGDALE up the hill and people come from TRI STATE and further to purchase a vehicle..no incentive for me to make comment Only speaking the truth...j Hollywood....

This car met all my needs. It’s sporty and the design is great. The only thing I would redesign is the back storage. It needs more space. Overall it’s great for its price. Also note the lugnuts seem to get jammed so beware when changing tires and let the dealer know to manually loosen up the lugnuts to avoid jamming. Otherwise it’s gonna cost you more money to have them fix

I bought my second car 2019 Legacy from this dealership. First, I made an appointment to see a Sales Consultant on-line. On the same day, I received a friendly call from Robert Price who set up an appointment for me. On my appointment day, I met with Steve Durkin, Sales Consultant, who was friendly, helpful, patient and very professional. We negotiated but I never felt being pushed to agree on the price. Eventually we agreed on a price I am comfortable with. I also met Anthony Smolt, who was equally nice and friendly. The color of my choice was not available at that time but Steve promised that it will only take a few days before the next delivery. I have to travel for family reason and although the car has arrived in the dealership, I was still out of town. As soon as I returned to New Jersey after a month, I called the dealership and Steve was happy to inform me that my new car was waiting for me and the negotiated price was still in order. I went to the Dealership, sat with Steve and signed necessary documents in a very friendly atmosphere. I met with David Fried of Finance who has 110% patience with me. He suggested and recommended but still it was my own decision which optional product/service I will purchase. Then I met with Nick Gigantes who escorted me to my new 2019 Legacy. Another man with the virtue of patience, Nick showed me the interior features of my car. After thoroughly explaining to me everything, he has to do it all over again because I forgot what he just explained. I drove ???my pride and joy??? home. The next day, Steve Durkin called me to follow up on how I am doing with my new Subaru and he reassured me that if I have questions or problems or any difficulty, all I have to do is call the dealership and I will get immediate assistance. My overall experience with Wayne Subaru Dealership (the Sales and the Service Department) is truly exceptional because the staff like Robert, Steve, Anthony, David and Nick are exceptionally professional. I am so proud to quote that ???my Legacy is not just a sedan. It???s a SUBARU.??? Thank you. Anne Marie

The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG

I have wanted a WRX hatchback for as long as I can remember. I really liked the charcoal grey color and wanted a low mileage 2014 (the last year the hatch was offered), and I was willing to travel to obtain it. I was pretty excited as it was my first car purchase and I hope to have the car for a long, long time. I had email notifications set up on Autotraders and CarGurus, which I highly recommend doing (especially if you are being as insanely picky as myself). I was alerted when a 2011 Grey WRX popped up at the Wayne Dealership - I was happy about the certified pre-owned option and after doing some research on the dealership I was ready to make a trip out to New Jersey from Manhattan. I sent them an email inquiry and heard back from Steve within the hour. After a few pretty quick emails back and forth I set up an appointment - Steve's rapid responses were a welcome change from other dealerships I had worked with. Not only that but Steve agreed to pick me up at the bus station down the street - incredible customer service before I had even met him. When I got in his car, he let me know they had just got a 2014 in with half the miles and he was all set to do two test drives even though it would keep him after normal dealership hours. You can probably see a theme developing - Steve is an incredibly gracious, accommodating and down-to-earth dude. I liked both cars immensely and Steve spent a solid hour discussing the pros and cons with me and putting up with my OCD! I can only recall him using one car salesman cliche, something along the lines of "what will it take to get a deal done today?" but I will forgive him because in the end we worked out a VERY NICE deal (even though the car was so new it hadn't even been listed on their website yet and they could have held out for some more offers). I honestly think Steve appreciated my enthusiasm for the vehicle and for Subaru culture and thought that the car and I kind of deserved each other. Steve then drove me 30 minutes out of his way to drop me off at the only bus stop with late night service. I set the pick up date for the one week, but ended up needing an extra week to get financing sorted - they had no problem in extending the deal. When I came back out Steve once again picked me up at the bus stop. We ended up chatting for an hour as the business manager was processing a lot of sales (this places sells a lot of Subarus for a reason...) - during this conversation Steve really showed his passion for and knowledge of cars, we talked about his weekend car project and walked through all the upgrades we thought would be appropriate for my WRX! It was a very fun and informative chat and I enjoyed learning about Steve's backstory. I proceeded to meet the business manager, who was also very friendly, I was prepared for his extended warranty sales pitch but I was pretty confident thatI would not be opting for it as the car was already certified pre-owned. Anyway, I ended up upgrading to one-level higher certified pre-owned coverage (which includes electrical, brakes, suspension etc - in addition to the basic drivetrain stuff already included) since the car has a solid 70,000 more miles covered on its warranty. He also essentially threw in tire and wheel coverage for 5 years (a must-have with a daily driver in Manhattan - a few flat tires will pay for the whole warranty) so I felt very good about spending a few extra bucks. Anyway, it was a fantastic experience from start to finish; the car runs great and is a lot of fun (perhaps a little too much fun sometimes...). I highly recommend Steve and the whole team at Wayne Subaru - I will definitely be going back if the need for another wonderful car ever arises. I'll be a Subiu owner for life! Thanks guys!

The Subaru Crosstrek is my favorite purchased vehicle of all time. It’s big enough to haul a 5 foot dresser and small enough to park in a tight spot. My next car will definitely be another Crosstrek!!