I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
Troy was super helpful and kind when I purchased my new Corolla. Car buying can be stressful, but with Troy it was easy and fun! His knowledge and enthusiasm for Toyota made the process go very smooth.
Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
I liked that they worked as a team to address my needs as a consumer, working together to offer me a vehicle I couldn???t refuse. I???m pleased with my purchase and feel respected as a buyer, which isn???t always the case in the world of automobile sales.
I only go to this location because of Mitchell. I have struggled in the past with communication and thoroughness of work. Mitchell takes the time to ensure I understand, delivers on what he promises and reads me as a customer. If and when you lose him you will lose me!!
We traded in our Equinox in a new Forrester after meeting Curtis & Alex at the auto show. They were wonderful, positive and helpful without being pushy. Alex took a ton of time to answer all our questions and take us around the lot. He stayed with us through the entire process, even delivered the vehicle to me 2 days later (in the Salem area) and went over every detail of the car to make sure I knew how everything operated. A wonderful car-buying experience! I'll definitely make the drive up there again next time we're looking. Thank you!
I came to Dick Hannah to trade in my vehicle and get a new car. My credit wasn't the best and I didn't think I'd have a lot of options but I wanted out of the car I had. DaNethia the saleswoman was so patient with me, going over my options and she really knew a lot about every make and model on the lot. Thanks to her I am the proud owner of a new Forester! Thanks for taking the stress out of my difficult trade in!
Both Mike and Kamal made the car buying experience an enjoyable breeze. They were super knowledgable, super patient, willing to go the extra mile for us and answer any and all questions. We've already been back for some follow up questions with Mike and he treated us like family. We would definitely go back and buy from them again! Thanks Mike and Kamal!
Built my 2016 Forester online. Ed Devereaux sent me a quote. Went to the dealership and was cordially greeted by Mike Krewi., four hours later I owned the exact car I wanted. No muss, no fuss. Mike was great, I highly recommend him and the whole Dick Hannah team!
Nick Barnes provided great service and showed enthusiasm. He was helpful from the beginning and followed up afterwards. Buying a new car can be overwhelming but everything went smooth and quick. Thanks, Jeff H.
The staff were very friendly and helpful.
I recommend checking with Dealers Market before going anyplace else.
Ask for Steve on the internet or at the store. He took good care of me and my family.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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