Braden helped my daughter get into her first car ever and I couldn???t be happier! She loves it and he made the experience painless!
Great Touring Car!
by Jill S. from Carpinteria, CA
November 15, 2018
The Subaru Outback 3.6 Touring car is comfortable and has all the bells and whistles including back up cameras, hands free phone calling, great sound system, sun roof/moon roof, leather seats, climate control, keyless entry etc. I love this car and how powerful it is in going up hills.
I liked that they worked as a team to address my needs as a consumer, working together to offer me a vehicle I couldn???t refuse. I???m pleased with my purchase and feel respected as a buyer, which isn???t always the case in the world of automobile sales.
super reliable and value for money
by cjacksparow from Salt lake city, UT
November 12, 2018
Great vehicle, spacious, safe and excellent handing even in poor weather conditions due to symmetric AWD. Got excellent gas mileage for an AWD (29 mpg HW)
Trish made my sales experience easy and comfortable. I had a particular vehicle in mind and she was very helpful in answering my questions, meeting with me even without an appointment, and working thru the negotiations. The dealership itself had a very friendly feel.
I recently traded in my 2015 Civic for a 2015 Crosstrek, and this dealership was so incredible to work with. Kiki is MY ABSOLUTE favorite to deal with. She made the process so easy, stress-free, and FUN! I would buy a car everyday if it was from her. She was very through in explaining the process to me and took me on a great test drive where she explained in great detail the features of my vehicle. There was never any pressure to purchase and she watched out for me the entire time, working hard to make sure I got the best deal possible. If you are even considering looking at or purchasing a Subaru, make sure you visit Lithia first. Ask for Kiki. You will be SO HAPPY you did!
I did an extensive internet search for the exact car we were looking for and Royal Moore (along with 3 other OR dealerships) had that car. Royal Moore had the best pricing hands-down. Zach Rangel worked with us over the phone to work out the sale and access our trade-in from afar. Compared to the other dealerships I worked with Zach was the best - he wasn't too aggressive, didn't call me 10x a day, was straight and to the point. When we arrived at Royal Moore to pick up our car, we worked with Golda, Nick Lee & Nate in finance. I would say our only complaint was that it took a bit long to work through the finance end of things - but we did purchase through a business (which they said takes longer). There also was some confusion / miscommunication about the interest rates, but in the end it all worked out. Overall, great pricing, great people, fair trade-in value. Thanks!
Had purchased Prius Prime Premium 2018 here. Our experience has been great and got a real fair deal with rebates and discounts. Bob, Amy and the manager of the store have been really great people and they try to retain their customers with their honesty and customer-centric approach
Naomi was helpful and responsive from the start, matching my criteria with the inventory, doing test drives, answering questions. She is thoroughly knowledgeable about Subarus and is honest when she???s unfamiliar with a different brand. She walked a great balance between following up with me and giving me the time and space I needed to make my decision. Though I ultimately did not opt to purchase from Lithia, Naomi was instrumental in my journey to get the best car for my needs.
We traded in our Equinox in a new Forrester after meeting Curtis & Alex at the auto show. They were wonderful, positive and helpful without being pushy. Alex took a ton of time to answer all our questions and take us around the lot. He stayed with us through the entire process, even delivered the vehicle to me 2 days later (in the Salem area) and went over every detail of the car to make sure I knew how everything operated. A wonderful car-buying experience! I'll definitely make the drive up there again next time we're looking. Thank you!
Great car, good gas mileage and very comfortable.
by dixie95051 from Fox Island, WA
January 11, 2019
This car met all my needs, is stylish, comfortable and has great gas mileage. I love the car! It’s a great car if you have dog!
I came to Dick Hannah to trade in my vehicle and get a new car. My credit wasn't the best and I didn't think I'd have a lot of options but I wanted out of the car I had. DaNethia the saleswoman was so patient with me, going over my options and she really knew a lot about every make and model on the lot. Thanks to her I am the proud owner of a new Forester! Thanks for taking the stress out of my difficult trade in!
Basically a good vehicle with bothersome flaws
by Daktuh from Harrisville, NH
December 23, 2018
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
Both Mike and Kamal made the car buying experience an enjoyable breeze. They were super knowledgable, super patient, willing to go the extra mile for us and answer any and all questions. We've already been back for some follow up questions with Mike and he treated us like family. We would definitely go back and buy from them again! Thanks Mike and Kamal!
Nice vehicle, we like it.
by Russell from Lexington, KY
December 19, 2018
Our 2017 Subaru Outback limited 2.5 has been a very practical and reliable vehicle for us. Extremely safe with eyesight safety suite. However, the interior needs to be a bit more luxurious. The engine, road and wind noise were basically unacceptable. I remedied that by extensive soundproofing on teh doors, floor and cargo area.
Built my 2016 Forester online. Ed Devereaux sent me a quote. Went to the dealership and was cordially greeted by Mike Krewi., four hours later I owned the exact car I wanted. No muss, no fuss. Mike was great, I highly recommend him and the whole Dick Hannah team!
Reliable and practical mountain vehicle
by subarusnowboarder from Denver, CO
December 18, 2018
While it's not the most eye-catching or fun car on the road, it certainly is very practical and a great bang for the buck. Great in the snow, good on gas and very roomy inside.
I've been out shopping for a new Subaru for quite some time, visited a few Subaru dealership in town. Decided to go across the river and visit Dick Hannah Subaru. I found the color and the trim level I really wanted, the price was right. In just a short time I was driving back home in my new Subaru. Abdul was great, thanks.
Very nice car to drive.
by SamSheBut from Green Valley, AZ.
December 9, 2018
Car meets all our needs. Very good gas mileage. Very roomy in front and back seats. The area behind the back seat has plenty of room when we go grocery shopping.
George mainly helped me with getting what I wanted. He was extremely helpful and friendly. He suggested different options to select the desired vehicle. He also reviewd with me different payment options, and eventually I had an acceptable offer. And the other team members very helpful and very pleasant.
I had a great experience with Steve S. and McMinnville Honda. They delivered exactly as advertised with no hidden expenses or fees. They didn't have the exact color and trim I wanted, but located it quickly for me and got it in in less than a week.
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